Product Communications Jobs (NOW HIRING)

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
YOU
The Software Product Manager partners closely with the Group Product Manager, customers, business stakeholders, UX designers, and software engineering teams to deliver software products that solve meaningful customer problems and create business value. This role is responsible for understanding customer needs through research and analysis, translating insights into product requirements, prioritizing product investments, and guiding cross-functional teams throughout the product development lifecycle. The Product Manager continuously evaluates product performance, customer feedback, and market opportunities to improve product outcomes and support company growth.
WHAT YOU'LL BE DOING (% of Time)
Product Planning and Prioritization (25%)
Define, maintain, and prioritize the product backlog based on business value, customer impact, technical feasibility, and strategic objectives. Develop clear product requirements, epics, user stories, acceptance criteria, and release scope that enable teams to deliver high-quality software. Collaborate with engineering and design teams to ensure requirements are sufficiently defined and aligned to roadmap goals, and regularly refine priorities as new data, customer feedback, and business needs emerge.
Guide Collaborative Product Efforts (25%)
Facilitate effective collaboration among engineering, UX/UI design, quality assurance, technical writing, customer-facing teams, and business stakeholders throughout the product development process. Participate in backlog refinement, sprint planning, sprint reviews, release readiness, and launch activities to ensure alignment with customer needs and business objectives. Identify and proactively address risks, dependencies, and obstacles that may impact successful delivery, product quality, or customer outcomes. Work with development and technical writing teams to prepare release notes and customer-facing product communications.
Partner with the Business and Customers (20%)
Partner with stakeholders, customers, and business leaders to understand strategic objectives, customer needs, and market opportunities.Conduct customer interviews, feedback sessions, and research activities to identify pain points and validate product opportunities. Collaborate with sales, marketing, customer success, implementation, and engineering teams to translate business objectives and customer insights into measurable product outcomes and value-added product enhancements.
Measure Product Success (10%)
Establish and monitor key product performance indicators, including adoption, engagement, customer satisfaction, operational efficiency, quality, and business impact. Analyze product usage data, customer feedback, support trends, and stakeholder input to identify opportunities for improvement. Use quantitative and qualitative insights to guide decision making, validate product investments, and recommend future enhancements.
Leadership through Influence (10%)
Demonstrate product leadership through influence, collaboration, and effective communication. Mentor team members and contribute to a culture of continuous learning, accountability, innovation, and customer-centric decision making. Foster strong cross-functional relationships and help align teams around shared priorities, clear outcomes, and successful product delivery.
Share the Vision (10%)
Communicate product strategy, vision, priorities, and roadmap context to development teams and stakeholders. Ensure product decisions align with company goals, customer needs, portfolio objectives, technical constraints, and operational considerations. Advocate for customer value while balancing business goals, delivery capacity, and long-term product sustainability.
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Product Management, or a related field required. Equivalent combinations of education and experience may be considered.
• 5+ years of experience working in an Agile (Scrum/Kanban) software product development environment.
• Experience managing the lifecycle of SaaS, cloud-based, web, mobile, or enterprise software products.
• Experience writing epics, user stories, acceptance criteria, product requirements, and release scope for software development teams.
• Experience prioritizing competing initiatives using customer impact, business value, data, risk, and technical feasibility.
• Experience conducting customer interviews, product discovery, feedback sessions, market research, or competitive analysis.
• Ability to leverage product analytics, customer insights, and business metrics to make data-informed product decisions.
• Experience defining, measuring, and communicating product success metrics and KPIs.
• Experience collaborating with engineering, UX/UI design, QA, technical writing, implementation, customer success, sales, and marketing teams.
• Experience in construction technology, estimating software, building products, dealer software, ERP systems, CRM systems, quoting solutions, or residential construction workflows preferred.
• Familiarity with Artificial Intelligence (AI), machine learning-enabled products, workflow automation, and emerging software technologies preferred.
• Action Oriented: Ability to willingly take practical action to deal with a problem or situation in a timely manner.
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively: Developing and delivering communications that convey a clear understanding of the unique needs of different audiences.
• Continuous Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities.
• Customer Focus: Ability to cultivate relationships that secure commitment and trust with external and internal customer needs.
• Decision Quality: Making good and timely decisions that keep the organization moving forward.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Influences: Using compelling arguments to gain the support and commitment of others.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Innovation: Creating new and better ways for the organization to be successful.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to sit, talk, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORK ENVIRONMENT
This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.
TRAVEL REQUIRED
This position requires domestic and international travel up to 10% of the time.
WORK STATUS & LOCATION
This full-time, exempt position is remote and ideally based in the U.S. Central or Midwest region.
RELOCATION
Relocation is not available for this position.
PAY
$84,400 - $135,000 / year
#LI-Remote
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
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Company: Simpson Strong-Tie Company Inc.