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Product Communications Manager Jobs (NOW HIRING)

Paga

Communications Manager

Manhattan, NY

COMMUNICATIONS MANAGER Sector: Financial Services Location: Lagos, Nigeria Experience: Minimum of 6 ... units and products/services. You will be responsible for the overall communications strategy ...

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$73K

$120.9K

$147K

How much do product communications manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for product communications manager in the United States is $120,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $142,000.00 per year, depending on experience, location, and employer.

How much does a communication manager earn?

A Product Communications Manager typically earns between $70,000 and $130,000 annually, depending on experience, location, and company size. Salaries can vary based on industry, level of responsibility, and whether the role requires specialized skills such as content strategy or media relations.

What are the key skills and qualifications needed to thrive as a Product Communications Manager, and why are they important?

To thrive as a Product Communications Manager, you need strong written and verbal communication skills, experience in public relations or marketing, and typically a bachelor's degree in communications, marketing, or a related field. Familiarity with media monitoring tools, content management systems, and analytics platforms is often required. Exceptional interpersonal skills, creativity, and the ability to effectively manage multiple projects simultaneously distinguish top performers in this role. These skills ensure that product messaging is clear, compelling, and consistent, helping to build brand reputation and drive product success.

What is the highest paying job in communication?

In the field of communication, executive roles such as Chief Communications Officer (CCO) or Vice President of Communications tend to be the highest paying, often earning six-figure salaries or more. These positions require extensive experience, strategic skills, and often involve overseeing corporate messaging, public relations, and media relations at the executive level.

What does a product communications manager do?

A product communications manager is responsible for developing and executing communication strategies to promote a product, ensuring clear messaging to target audiences. They collaborate with marketing, product teams, and stakeholders to create content, manage product launches, and maintain consistent brand messaging across channels. Strong writing, project management skills, and familiarity with communication tools are essential for this role.

What is the difference between Product Communications Manager vs Product Marketing Manager?

AspectProduct Communications ManagerProduct Marketing Manager
Primary FocusManaging communication strategies about products to internal and external audiencesDeveloping marketing strategies to promote products and drive sales
Required SkillsCommunication, messaging, content creation, media relationsMarket research, campaign planning, branding, sales enablement
Work EnvironmentCorporate communications, PR, media relationsMarketing teams, advertising, sales support

While both roles involve promoting products, the Product Communications Manager focuses on messaging and communication strategies, whereas the Product Marketing Manager concentrates on marketing campaigns and sales growth. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

How does a Product Communications Manager typically collaborate with product development and marketing teams?

A Product Communications Manager plays a crucial role in bridging the gap between product development and marketing teams. They work closely with product managers to understand new features, updates, and roadmaps, then translate this information into clear, compelling messaging for both internal and external stakeholders. Regular collaboration involves participating in product launches, crafting press releases, and aligning campaign strategies to ensure consistent messaging. This cross-functional teamwork is essential for successful product positioning and market adoption.

Is a PR manager a stressful job?

A Product Communications Manager often faces stress due to tight deadlines, managing multiple stakeholders, and handling crisis communications. The role requires strong communication skills, adaptability, and the ability to work under pressure, which can contribute to a high-stress environment at times.
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Product Communications Manager jobs near you
Infographic showing various Product Communications Manager job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $120,916 per year, or $58.1 per hour.
Product Manager, Patient Communications

Product Manager, Patient Communications

giftHEALTH Inc

Columbus, OH • On-site

$106K - $132K/yr

Full-time

Posted 11 days ago

Job description

Description:


About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.


Position Description

Patient communications is one of the highest-leverage surfaces we own. Every SMS and email we send is a touch point in the prescription journey — a moment where we can reduce friction, build trust, and keep patients on track. Right now, we send messages. We want to send the right messages, to the right patients, at the right moment.

You'll own the end-to-end patient communications product: the strategy, the roadmap, and the day-to-day execution. That means driving a more personalized patient journey through segmentation, journey mapping, and a rigorous experimentation program. You'll work at the intersection of our patient portal, checkout flow, and outbound communications — ensuring the experience is cohesive and not siloed.

This is a builder role. There is meaningful infrastructure to stand up, a clear problem space to own, and direct impact on patient outcomes.


Key Responsibilities
  • Own the patient communications roadmap across SMS and email — prescription status updates, refill reminders, onboarding flows, and beyond
  • Build the foundation for patient journey mapping: define lifecycle stages, segment patients by behavior and need, and design tailored communication tracks for each
  • Design and run A/B tests and experiments to optimize message timing, content, cadence, and channel — with a clear framework for what we learn and how we act on it
  • Ensure communications are deeply integrated with the patient portal and checkout flow, not bolted on — the in-app and out-of-app experience should feel like one journey
  • Partner with engineering to build on top of Twilio, understanding its capabilities and constraints well enough to make sound product and architecture decisions
  • Define the metrics that matter — open rates, click-through, on-treatment rates, support deflection — and drive toward them
  • Work with clinical and compliance to ensure all communications meet regulatory requirements
  • Collaborate with design and content to make every message feel warm, clear, and on-brand

Qualifications

  • Education: Bachelor’s Degree
  • Experience: 3+ years of product management experience, with demonstrated ownership of a communications, lifecycle, or engagement product
  • Skills:
    • Familiarity with Twilio or a comparable SMS/messaging platform — you don't need to have built the infrastructure, but you need to understand how it works
    • Some experience with customer or patient journey thinking — segmentation, lifecycle stages, or personalization — even if you haven't built a full program from scratch
    • An experimentation mindset — you know how to frame a hypothesis, design a test, and draw conclusions from data
    • Experience working on a product where communications connect to an in-app experience (portal, app, or checkout), not just standalone outbound messaging
    • Comfort in a fast-moving environment where you'll need to build structure, not just follow it
    • Healthcare or regulated environment experience is a plus, not a requirement
Work Environment
  • Location: Remote
  • Schedule: Full-time
  • Regular meetings with teams, departments, or leadership to ensure alignment.
  • Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed.
  • Regular meetings with Operational Excellence, Pharmacy Operations, Clinical Support, Drug Safety, Pharmacovigilance, Inventory Planning, Compliance, Data & Insights and Program Director teams. This role will also have meetings with external central fulfillment partners, shipping and logistic partners and client manufacturing representatives.
Key Essential Functions
  • Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
  • Must be able to work on a computer for the entire shift
  • Must be able to attend virtual meetings with cross-functional teams
Employment Classification

Status: Full-time
FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel.Gifthealth reserves the right to modify job duties or descriptions at any time.

Requirements: