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Loss Mitigation Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

Northern Trust Corp

Loss Mitigation Consultant

Chicago, IL · On-site

$74.20 - $126.20/hr

## Loss Mitigation ConsultantApplylocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: R157558**About Northern Trust** As a global leader in innovative wealth management ...

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How much do loss mitigation jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for loss mitigation in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is loss mitigation?

Loss mitigation refers to the process used by lenders to help borrowers avoid foreclosure by finding solutions to make mortgage payments more manageable. This can include options such as loan modification, repayment plans, forbearance, or short sales. The goal of loss mitigation is to minimize financial losses for both the lender and the borrower while keeping the homeowner in their property whenever possible. Lenders typically have dedicated loss mitigation departments that work directly with borrowers to assess their financial situation and recommend suitable options.

What are the key skills and qualifications needed to thrive as a loss mitigation specialist?

To thrive as a Loss Mitigation Specialist, you need a solid understanding of mortgage servicing, foreclosure prevention, and relevant financial regulations, usually supported by experience in banking or real estate. Familiarity with loan servicing platforms, mortgage modification software, and regulatory compliance systems is typically required. Strong negotiation, problem-solving, and customer service skills enable effective communication with borrowers and stakeholders. These competencies are vital for minimizing financial losses, ensuring compliance, and helping clients retain their homes.

What are some common challenges faced by professionals in loss mitigation, and how can they be effectively managed?

Professionals in Loss Mitigation often encounter challenges such as negotiating with distressed borrowers, navigating complex regulatory requirements, and managing high caseloads while maintaining empathy and compliance. Developing strong communication skills and staying updated on changing mortgage guidelines are essential for success. Building collaborative relationships with underwriters, legal teams, and customer service representatives also helps address issues efficiently and ensures the best possible outcomes for both the borrower and the lender.

What is the difference between Loss Mitigation vs Loan Processor?

AspectLoss MitigationLoan Processor
CredentialsTypically requires knowledge of mortgage laws, negotiation skills, and sometimes certifications like NMLSRequires understanding of loan documentation, credit analysis, and often NMLS licensing
Work EnvironmentOften involves direct communication with borrowers, negotiations, and analyzing financial situationsPrimarily reviews and processes loan applications, verifying documents and data
Employer & Industry UsageUsed by mortgage lenders, banks, and servicing companies to help borrowers avoid foreclosureUsed by lenders, banks, and mortgage companies to process loan applications efficiently

While both roles involve mortgage industry knowledge and some overlapping skills, Loss Mitigation focuses on helping borrowers avoid foreclosure through negotiations and financial solutions. Loan Processors primarily handle the administrative side of loan approval, verifying documents and data to facilitate loan issuance.

What does a loss mitigation specialist do?

A loss mitigation specialist works with borrowers and lenders to develop solutions that prevent foreclosure or reduce financial losses. They analyze financial situations, negotiate repayment plans, and may use tools like loan modifications or forbearance agreements to help borrowers stay in their homes or manage debt. Strong communication skills and knowledge of loan products are essential for this role.
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What states have the most Loss Mitigation jobs?

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loss mitigation jobs near you
Infographic showing various Loss Mitigation job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.

Loss Mitigation Liaison I

M&T Bank

Getzville, NY

$22.61 - $37.67/hr

Full-time

Re-posted 20 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

Overview:

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.

Primary Responsibilities:
  • Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in foreclosure, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity.
  • Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system.
  • Understand investor's waterfall and required documents for loss mitigation. Collect consumer financial information and assist borrowers in reviewing loss mitigation documents.
  • Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.
  • Communicate liquidation options and explain the foreclosure process as necessary.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.
Scope of Responsibilities:

Maintains direct contact with consumers.

Education and Experience Required:

A combined 4 years' higher education and/or work experience, including a minimum of 1 year collections or customer service experience.

Ability to communicate effectively and professionally over the phone.

Excellent communication and customer service skills.

Proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Bachelor's degree.

Mortgage collections experience.

Knowledge of M&T systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationGetzville, New York, United States of America

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