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Liheap Jobs (NOW HIRING)

BENEFITS IN ACTION

Benefit Navigator II

Lakewood, CO · On-site

$21 - $23/hr

This may include navigating SNAP, MAGI Medicaid, LiHEAP, RTD LiVE, cash assistance, CCCAP. or other programs. ● Receive referrals from community agencies (contracted and associated) ● Initiate ...

Self Help Inc

File-Documents Specialist

Avon, MA · On-site

$20 - $22/hr

Technical Capacity - must be proficient in use of LIHEAP database, utilize email, telephone system and ADP system * Collaboration Skills - able to work professionally with clients, COAs, LIHEAP team ...

Hinds County Human Resource Agency

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Family Opportunities Advisor I

Jackson, MS · On-site

$17.50 - $19.50/hr

Complete Head Start, Low Income Home Energy Assistance Program (LIHEAP), Community Services Block Grants (CSBG), Emergency Solutions Grant, City of Jackson Emergency Services Program, CMPDD ...

njr

Outreach Program Coordinator

Wall, NJ · On-site

$60K - $81K/yr

Responsible for receiving applications and required documentation for the Low-Income Home Energy Assistance Program (LIHEAP), Universal Service Fund (USF) and Gift of Warmth (GOW) programs ...

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How much do liheap jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for liheap in the United States is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is a LIHEAP?

A LIHEAP job typically involves assisting low-income individuals and families in applying for the Low Income Home Energy Assistance Program (LIHEAP). Workers in these roles help applicants understand eligibility requirements, complete necessary paperwork, and process applications for energy assistance. They may also provide outreach, data entry, and customer service to ensure households receive the help they need to pay heating and cooling bills.

What are the typical daily responsibilities of a LIHEAP coordinator or specialist?

A typical day for a LIHEAP specialist often involves interviewing applicants, reviewing and verifying documentation for program eligibility, entering client data into government databases, and providing information about additional resources to clients in need. Specialists may spend time collaborating with utility companies, social service agencies, and community organizations to coordinate assistance and resolve service issues. The position can require balancing office work with outreach in the community, especially during peak application seasons. This hands-on approach helps ensure that eligible families receive timely energy assistance while maintaining compliance with federal and state program guidelines.

What are the key skills and qualifications needed to thrive in a LIHEAP position, and why are they important?

To thrive in a LIHEAP (Low Income Home Energy Assistance Program) specialist or coordinator role, candidates need a strong foundation in case management, knowledge of public assistance programs, and experience with eligibility determination, usually supported by relevant social services education or training. Familiarity with data management software, government reporting systems, and client intake tools is common and may require certifications in social work or related fields. Outstanding interpersonal communication, cultural sensitivity, organization, and problem-solving skills help team members excel when working with diverse populations and complex cases. These competencies are vital for delivering effective services, ensuring compliance, and supporting vulnerable households with energy assistance.

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liheap jobs near you
Infographic showing various Liheap job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 17% Part Time, 6% Temporary, and 1% Contract. Highlights an 92% Physical, and 8% Hybrid job distribution, with an average salary of $33,731 per year, or $16.2 per hour.

Case Manager-PIPP

Community and Economic Development Assoc

Chicago, IL • On-site

$19.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Join CEDA as a PIPP Case Manager!

Location: Chicago, IL (Hybrid)
Type: Full-Time, Non-Exempt

CEDA (Community and Economic Development Association) is a leading nonprofit organization dedicated to empowering communities and improving lives across Cook County. We’re looking for a PIPP Case Manager to join our Energy Services Department and provide essential support to customers enrolled in the Percentage of Income Payment Plan (PIPP) — helping families stay safe, warm, and connected.

What You’ll Do:

As a PIPP Case Manager, you'll be a key link between CEDA, utility partners, and the households we serve. You’ll help customers understand and stay enrolled in the PIPP program, educate them about energy use, troubleshoot account issues, and refer them to additional support programs.

  • Guide clients through PIPP and LIHEAP program requirements

  • Respond to customer inquiries via phone, email, and in person

  • Educate customers on reading utility bills and understanding energy usage

  • Communicate with utility companies to help resolve billing or service issues

  • Enter and update client data accurately in program systems

  • Refer customers to relevant CEDA services and energy efficiency programs

  • Stay current on PIPP and LIHEAP guidelines to ensure accurate information

  • Collaborate with team leads and supervisors to improve service delivery

  • Maintain confidentiality and a high standard of professionalism.


Why Join Us?

  • Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options.
  • Professional Growth: Opportunity to develop skills in community outreach, data management, and public speaking.
  • Impact: Directly contribute to improving the lives of low-income residents through essential energy assistance programs.

What We’re Looking For:

Required:

  • High school diploma or GED

  • 1–2 years of experience in a customer service environment

  • Strong communication, problem-solving, and organizational skills

  • Ability to work independently and as part of a team

  • Computer literacy, including Microsoft Office and database navigation

Preferred:

  • College coursework or vocational training

  • Experience in Energy Assistance Programs or human services


Ready to Make a Difference?

Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see the job description for further details.


CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.