Salary: $25,818.00 Annually
Location : Wayne County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-52412-L0608
Department: Local Government
Division: AN Wayne Co Aaa
Opening Date: 07/23/2026
Closing Date: 8/5/2026 11:59 PM Eastern
Job Code: L0608
Position Number: 80012001
Union: Non-Union
Bargaining Unit: LG
Pay Group: LG
Bureau / Division Code: 88101164
Bureau / Division: Wayne County Area Agency on Aging
Worksite Address: 323 Tenth Street
City: Honesdale, Pennsylvania
Zip Code: 18347
Contact Name: Tina Temple
Contact Phone: 570.253.4262
Contact Email: ttemple@waynecountypa.gov
THE POSITION
NOTE: THIS IS A REPOSTING OF CS-2026-52412-L0608. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM JUNE 24, 2026 TO JULY 7, 2026, YOU CANNOT SUBMIT A NEW APPLICATION.
Located in Honesdale, PA, Wayne County is looking for a patient, compassionate, and organized individual who enjoys assisting senior citizens to find resources for a more productive, safe, and happy life while while maintaining as much independence as possible. Assist participants of senior day center by performing personal care tasks.
DESCRIPTION OF WORK
This position supports older adults by providing information, counseling, and assistance with important programs and services. Work involves direct support, record keeping, outreach, and participation in center activities to ensure quality service and community engagement. As an Aging Case Aide 1, you will perform the following duties:
- Program Guidance: Provide information on benefits and assist with applications for Medicare, PACE, LIHEAP, and Tax or Rent Rebate programs
- Community Outreach: Visit homes, attend events, and connect individuals with needed resources throughout Wayne County
- Center Coordination: Support senior center activities, events, volunteer efforts, and member registrations
- Nutrition Support: Assist with meal distribution, sanitation steps, as well as collection and documentation of donations
- Record Management: Enter and maintain accurate information in agency and statewide systems, including PA MEDI and referral documentation
- General Assistance: Help with newsletters, displays, transportation arrangements, and education events while completing related duties as needed
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- Overnight travel and out-of-county travel for meetings or training may be required.
- Coverage at other senior centers or satellite locations may be required.
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year of public contact work, which involved obtaining or providing information; or
- Any equivalent of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation.
- A conditional offer of employment will require a drug screening.
- This position falls under the provisions of the Child Protective Services Law.
- Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
02
How many years of full-time experience do you possess in public contact work which involved obtaining or providing information?
- 1 or more years
- Less than 1 year
- None
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
04
How much college coursework have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 or more credits
- Less than 30 credits
- None
05
CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You
must complete the application
and answer the supplemental questions. Resumes, cover letters, and similar documents will
not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.
The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our
06
WORK BEHAVIOR 1 - PLAN AND CONDUCT ACTIVITIES
Plans, conducts, and encourages participation in senior center activities such as theme parties, annual picnics, exercise programs, crafts, and games.
Levels of Performance
Select the Level of Performance that best describes your claim.
- a. I have experience planning, conducting, and encouraging participation in ALL of the following activities in a human service, education, or community-based setting: 1) parties, 2) picnics, 3) exercise programs, 4) crafts, or 5) games.
- b. I have experience planning, conducting, and encouraging participation in AT LEAST ONE of the following activities in a human service, education, or community-based setting: 1) parties, 2) picnics, 3) exercise programs, 4) crafts, or 5) games.
- c. I have experience encouraging participation of activities in a human service, education, or community-based setting, however, I have not planned or conducted any of the activities.
- d. I have NO experience related to this work behavior.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of activities you planned, conducted, and/or encouraged participation in
- The duties you performed
- Your level of responsibility
08
WORK BEHAVIOR 2 - DATA MANAGEMENT
Enters, downloads, and uploads data utilizing computer software. Maintains electronic databases and spreadsheets as a record-keeping system documenting activities and actions related to clients.
Levels of Performance
Select the Level of Performance that best describes your claim.
- a. I have experience entering, downloading, and uploading electronic data AND maintaining electronic databases and spreadsheets as a record-keeping system documenting work progress, or processing documents or other records.
- b. I have exper
