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From Home Liheap Jobs (NOW HIRING)

GLEAMNS

CASE MANAGER-GREENWOOD CSBG

Greenwood, SC · On-site

$20/hr

THE MISSION The CSBG/LIHEAP Case Manager is expected to: • To plan, implement and control GLEAMNS ... from customers as outlined by the funding sources to be included in the customer's files ...

Hinds County Human Resource Agency

Be Seen First

Family Opportunities Advisor I

Jackson, MS · On-site

$17.50 - $19.50/hr

... from other social service agencies. Complete Head Start, Low Income Home Energy Assistance Program (LIHEAP), Community Services Block Grants (CSBG), Emergency Solutions Grant, City of Jackson ...

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From Home Liheap information

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$60.3K

$89.5K

How much do from home liheap jobs pay per year?

As of Aug 26, 2026, the average yearly pay for from home liheap in the United States is $60,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a from home LIHEAP job?

A From Home LIHEAP job typically involves assisting individuals and families in applying for the Low Income Home Energy Assistance Program (LIHEAP) remotely. Employees in these roles help clients understand eligibility requirements, collect necessary documentation, and process applications for energy assistance. These positions are often customer service or case management roles conducted over the phone or online, allowing employees to work from home. Strong communication skills, attention to detail, and empathy are important qualities for success in this position.

What are the key skills and qualifications needed to thrive as a LIHEAP caseworker working from home, and why are they important?

To thrive as a LIHEAP Caseworker working from home, you need strong knowledge of program guidelines, eligibility determination, and case management, typically supported by a background in social services or a related field. Proficiency with case management software, secure document handling, and virtual communication tools is essential. Excellent organizational skills, empathy, and clear communication help build rapport with clients and manage high caseloads efficiently. These competencies ensure accurate benefits administration, compliance with regulations, and effective support for vulnerable households.

What are some common challenges faced by those working in a remote LIHEAP support role?

Working from home in a LIHEAP support position often means handling a high volume of client inquiries, frequently from individuals experiencing urgent financial hardship. This can be emotionally demanding, as you'll need to balance empathy with efficiency while ensuring accurate documentation and compliance with program guidelines. Additionally, coordinating with team members and other agencies remotely requires strong communication skills and comfort with various digital tools. Staying organized and up-to-date with policy changes is essential to providing effective support and upholding the program’s integrity.

What is the difference between From Home Liheap vs From Home Energy Assistance Specialist?

AspectFrom Home LiheapFrom Home Energy Assistance Specialist
CredentialsTypically requires state-specific LIHEAP training or certificationRequires knowledge of energy assistance programs, certifications vary by employer
Work EnvironmentRemote, assisting clients via phone or onlineRemote or hybrid, providing energy assistance support
Industry UsageFederal program for low-income energy assistanceState or local government roles supporting energy aid programs
Search & Comparison IntentPeople comparing remote LIHEAP roles with similar energy assistance jobsIndividuals exploring careers in energy assistance support roles

From Home Liheap and From Home Energy Assistance Specialist roles both involve supporting low-income households with energy aid remotely. While LIHEAP positions focus on federal program administration, energy assistance specialists may work for state or local agencies. Both require knowledge of energy programs and often similar certifications, making them comparable options for remote energy aid careers.

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From Home Liheap jobs near you
Infographic showing various From Home Liheap job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $60,345 per year, or $29 per hour.

LIHEAP Eligibility Technician/Receptionist

East Bay Community Action Program

Riverside, RI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

LIHEAP Eligibility Technician/Receptionist
Department: Heating & Energy
Employment Type: Full Time
Location: East Providence - Bullocks
Reporting To: Kristen Ryan
Compensation: $20.00 / hour
Description
Make a Difference Where It Matters Most
Step into a role where your organizational skills and compassion come together to support families in your community. As a LIHEAP Eligibility Technician / Receptionist, you'll be a vital first point of contact-helping individuals access critical energy assistance services while keeping daily operations running smoothly.
Job Description
The LIHEAP Eligibility Technician / Receptionist plays a dual role in client support and front desk coordination within the Family Development/LIHEAP program. In this position, you'll guide applicants through the intake and eligibility process, connect them with valuable resources, and ensure a welcoming and efficient reception area.
You'll work closely with internal programs and community partners to deliver meaningful, timely support to individuals and families from diverse backgrounds.
Key Responsibilities
  • Conduct client intake, assessments, and data entry for LIHEAP applicants
  • Provide information, referrals, and guidance on available services and community resources
  • Coordinate and communicate with internal programs to support referrals and client needs
  • Prepare, organize, and maintain essential documentation such as applications, correspondence, and client records
  • Manage front desk responsibilities, including greeting visitors, answering phones, and directing inquiries
  • Schedule client appointments and assist walk-in visitors with timely support
  • Handle incoming and outgoing mail, including reviewing applications and processing correspondence
  • Prepare required reports in alignment with organizational and funding guidelines
  • Maintain confidentiality and ensure compliance with applicable regulations
  • Support administrative operations and perform additional duties as needed

Skills, Knowledge and Expertise
Skills
  • Strong communication skills, both verbal and written
  • Customer service mindset with the ability to support diverse populations
  • Solid organizational and multitasking abilities
  • Attention to detail and accuracy in data entry and documentation
  • Basic computer proficiency and familiarity with office systems
  • Ability to work independently while contributing to a collaborative team
  • Bilingual skills (Spanish or Portuguese) are an asset

Knowledge and Qualifications
  • High School Diploma or GED required
  • Understanding of general office procedures and administrative workflows
  • Knowledge of community resources and social service programs is beneficial
  • Ability to handle confidential information with professionalism and care
  • Capacity to travel between sites and occasionally to client homes
  • Comfortable working in a fast-paced, client-facing environment

Work Environment & Physical Requirements
This role involves a mix of desk-based tasks and active client support. You'll need to be comfortable moving throughout the facility, assisting clients, and using standard office equipment. Occasional lifting (up to 25 lbs) and physical mobility are required.
Benefits
For Full-Time Employees Working 30-40 hours per week, EBCAP offers:
  • Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
  • Supplemental vision insurance (Delta Dental)
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Employer-paid professional development
  • Employee assistance program

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