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How much do liheap jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for liheap in the United States is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is a LIHEAP?

A LIHEAP job typically involves assisting low-income individuals and families in applying for the Low Income Home Energy Assistance Program (LIHEAP). Workers in these roles help applicants understand eligibility requirements, complete necessary paperwork, and process applications for energy assistance. They may also provide outreach, data entry, and customer service to ensure households receive the help they need to pay heating and cooling bills.

What are the typical daily responsibilities of a LIHEAP coordinator or specialist?

A typical day for a LIHEAP specialist often involves interviewing applicants, reviewing and verifying documentation for program eligibility, entering client data into government databases, and providing information about additional resources to clients in need. Specialists may spend time collaborating with utility companies, social service agencies, and community organizations to coordinate assistance and resolve service issues. The position can require balancing office work with outreach in the community, especially during peak application seasons. This hands-on approach helps ensure that eligible families receive timely energy assistance while maintaining compliance with federal and state program guidelines.

What are the key skills and qualifications needed to thrive in a LIHEAP position, and why are they important?

To thrive in a LIHEAP (Low Income Home Energy Assistance Program) specialist or coordinator role, candidates need a strong foundation in case management, knowledge of public assistance programs, and experience with eligibility determination, usually supported by relevant social services education or training. Familiarity with data management software, government reporting systems, and client intake tools is common and may require certifications in social work or related fields. Outstanding interpersonal communication, cultural sensitivity, organization, and problem-solving skills help team members excel when working with diverse populations and complex cases. These competencies are vital for delivering effective services, ensuring compliance, and supporting vulnerable households with energy assistance.

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liheap jobs near you
Infographic showing various Liheap job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 17% Part Time, 6% Temporary, and 1% Contract. Highlights an 92% Physical, and 8% Hybrid job distribution, with an average salary of $33,731 per year, or $16.2 per hour.

LIHEAP- Family Advocate Safety Net

East Bay Community Action Program

Riverside, RI • On-site

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Conduct intake appointments, evaluate eligibility, and determine client needs for LIHEAP and other support programs.

  • Connect individuals and families with community resources, public benefits, and support services.

  • Participate in outreach activities, promote program awareness, and support program reporting and documentation.

Job description

LIHEAP- Family Advocate Safety Net
Application Deadline: 8 September 2026
Department: Heating & Energy
Employment Type: Full Time
Location: East Providence - Bullocks
Reporting To: Liza Perry
Compensation: $23.00 / hour
Description
Help Families Access Essential Energy and Support Services
East Bay Community Action Program (EBCAP) is seeking a compassionate, organized, and community-focused Family Advocate - LIHEAP/Safety Net to support individuals and families in accessing vital energy assistance and stabilization services.
In this role, you'll help clients navigate the Low-Income Home Energy Assistance Program (LIHEAP) and other support programs by conducting assessments, determining eligibility, providing referrals, coordinating services, and connecting families with valuable resources throughout the community. Your work will directly contribute to helping households maintain stability while empowering clients to achieve long-term success.
Job Description
The Family Advocate - LIHEAP/Safety Net serves as a key resource for individuals and families seeking assistance through LIHEAP and other EBCAP initiatives. This position conducts client intake, evaluates eligibility, provides case support, coordinates referrals, and promotes awareness of available services. The role also supports outreach initiatives, data reporting, and collaboration across programs to ensure clients receive comprehensive assistance tailored to their needs.
Key Responsibilities
Client Support & Case Coordination
  • Conduct intake appointments and determine eligibility for LIHEAP services.
  • Complete assessments that identify client needs, challenges, and opportunities for support.
  • Connect individuals and families with EBCAP programs, public benefits, and community resources.
  • Assist clients with problem-solving strategies that promote long-term stability and self-sufficiency.
  • Maintain accurate case records and documentation.

Outreach & Community Engagement
  • Conduct outreach activities to increase awareness of LIHEAP and available community resources.
  • Provide services and support within community-based locations as assigned.
  • Promote EBCAP programs and assist with referral coordination across departments.
  • Build collaborative relationships with community partners to increase access to services.

Program Administration & Reporting
  • Enter and maintain accurate client information and program data.
  • Prepare productivity reports and support required program reporting activities.
  • Ensure compliance with LIHEAP guidelines, program requirements, and agency standards.
  • Assist in promoting participation and engagement in EBCAP services.

Team Collaboration & Additional Support
  • Participate in Family Center and agency coverage rotations as needed.
  • Attend staff meetings, trainings, conferences, and professional development opportunities.
  • Support food pantry operations and other community-based initiatives when assigned.
  • Perform additional duties that support efficient program operations and client service delivery.

Skills, Knowledge and Expertise
Successful candidates will demonstrate:
  • Strong customer service and client engagement skills
  • Ability to build trusting, respectful, and nonjudgmental relationships
  • Excellent communication and interpersonal abilities
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Case management and resource navigation capabilities
  • Data entry and documentation accuracy
  • Ability to work independently and collaboratively
  • Professionalism, confidentiality, and ethical decision-making
  • Commitment to serving diverse communities with dignity and respect

Required Qualifications
  • High School Diploma or GED required.
  • Valid driver's license, reliable transportation, and current automobile insurance.
  • Ability to travel between EBCAP locations and community sites.
  • Proficiency in data entry and basic computer applications.
  • Ability to maintain confidentiality and professional boundaries.

Preferred Qualifications
  • Two to three years of professional work experience.
  • Experience working within social services, community action agencies, or human services programs.
  • Experience working with diverse populations.
  • Knowledge of community resources, public benefits, and supportive service programs.

Physical Requirements
  • Ability to stand, walk, bend, kneel, crouch, climb, and perform physically active duties throughout the workday.
  • Ability to lift and carry up to 25 pounds using proper lifting techniques.
  • Ability to operate a computer, copier, printer, and other office equipment.
  • Ability to travel between office and community locations.
  • Ability to communicate effectively with clients, staff, and community partners.

Benefits
Benefits for Full-Time Employees
  • Comprehensive medical and dental insurance
  • Vision insurance options
  • Flexible Spending Accounts (FSA)
  • 403(b) retirement plan with employer match
  • Employer-paid life insurance and long-term disability
  • Generous paid time off
  • Mileage reimbursement
  • Tuition reimbursement
  • Professional development opportunities
  • Employee Assistance Program (EAP)

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