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Liheap Jobs (NOW HIRING)

Norwescap

Senior Adjudicator

East Brunswick, NJ · On-site

$23 - $26/hr

Adjudicate LIHEAP/USF applications in accordance with DCA LIHEAP regulations in a state-run Microsoft 365 database system, as well as any additional energy savings programs. * Maintain production ...

Norwescap

Senior Adjudicator

East Brunswick, NJ

$23 - $26/hr

Adjudicate LIHEAP/USF applications in accordance with DCA LIHEAP regulations in a state-run Microsoft 365 database system, as well as any additional energy savings programs. * Maintain production ...

Norwescap

Senior Adjudicator

East Brunswick, NJ · On-site

$23 - $26/hr

Adjudicate LIHEAP/USF applications in accordance with DCA LIHEAP regulations in a state-run Microsoft 365 database system, as well as any additional energy savings programs. * Maintain production ...

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How much do liheap jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for liheap in the United States is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is a Liheap job?

A LIHEAP job typically involves assisting low-income individuals and families in applying for the Low Income Home Energy Assistance Program (LIHEAP). Workers in these roles help applicants understand eligibility requirements, complete necessary paperwork, and process applications for energy assistance. They may also provide outreach, data entry, and customer service to ensure households receive the help they need to pay heating and cooling bills.

What are the typical daily responsibilities of someone working in a LIHEAP coordinator or specialist position?

A typical day for a LIHEAP specialist often involves interviewing applicants, reviewing and verifying documentation for program eligibility, entering client data into government databases, and providing information about additional resources to clients in need. Specialists may spend time collaborating with utility companies, social service agencies, and community organizations to coordinate assistance and resolve service issues. The position can require balancing office work with outreach in the community, especially during peak application seasons. This hands-on approach helps ensure that eligible families receive timely energy assistance while maintaining compliance with federal and state program guidelines.

What are the key skills and qualifications needed to thrive in the Liheap position, and why are they important?

To thrive in a LIHEAP (Low Income Home Energy Assistance Program) specialist or coordinator role, candidates need a strong foundation in case management, knowledge of public assistance programs, and experience with eligibility determination, usually supported by relevant social services education or training. Familiarity with data management software, government reporting systems, and client intake tools is common and may require certifications in social work or related fields. Outstanding interpersonal communication, cultural sensitivity, organization, and problem-solving skills help team members excel when working with diverse populations and complex cases. These competencies are vital for delivering effective services, ensuring compliance, and supporting vulnerable households with energy assistance.

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Liheap jobs near you
LIHEAP Specialist

LIHEAP Specialist

Urban League of Metropolitan St. Louis

Saint Louis, MO • On-site

Full-time

Posted 8 days ago

Job description

The Urban League of Metropolitan St. Louis, the leading champion of empowerment and opportunity, is seeking a dedicated, service-driven administrative professional to join our Low Income Home Energy Assistance Program (LIHEAP) team as a LIHEAP Specialist.

Major responsibilities include:

  • Conduct client intake and assessments while providing exceptional customer service.
  • Collect, verify and enter documentation to determine LIHEAP eligibility and other assistance programs.
  • Ensure accurate and timely data entry in compliance with program guidelines.
  • Perform daily administrative tasks, including mailing, printing, scanning, copying, faxing, and reporting.
  • Maintain accurate client files and documentation in compliance with state and agency standards.
  • Provide call center support and represent the agency at community outreach events.

The ideal candidate will have:

  • A high school diploma; coursework in social services or related human service field preferred; an associate's degree is a plus.
  • A minimum of 3 years in customer service or administrative support.
  • Professional discretion when handling sensitive and confidential information.
  • Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
  • Proficiency in Microsoft Office and general computer applications.
  • A genuine commitment to delivering excellent customer service.
  • Successfully complete a comprehensive background screening process.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other status protected by law.