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The Midtown Group

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Data Analyst/Program Support

Philadelphia, PA · On-site

$33 - $37/hr

LIHEAP / Crisis * PAHAF * Hardship programs * Other specialty programs * Reconcile payment data and identify discrepancies for resolution Outbound Operations & Campaign Support * Prepare and manage ...

The Midtown Group

Be Seen First

Data Analyst

Philadelphia, PA · On-site

$33 - $38/hr

Review, reformat, and facilitate posting of payment files for programs including LIHEAP, Crisis, PAHAF, Hardship programs, and Girard Estates. * Reconcile payment data, identify discrepancies, and ...

BENEFITS IN ACTION

Benefit Navigator II

Lakewood, CO

$21 - $23/hr

This may include navigating SNAP, MAGI Medicaid, LiHEAP, RTD LiVE, cash assistance, CCCAP. or other programs. ● Receive referrals from community agencies (contracted and associated) ● Initiate ...

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How much do liheap jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for liheap in the United States is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is a Liheap job?

A LIHEAP job typically involves assisting low-income individuals and families in applying for the Low Income Home Energy Assistance Program (LIHEAP). Workers in these roles help applicants understand eligibility requirements, complete necessary paperwork, and process applications for energy assistance. They may also provide outreach, data entry, and customer service to ensure households receive the help they need to pay heating and cooling bills.

What are the typical daily responsibilities of someone working in a LIHEAP coordinator or specialist position?

A typical day for a LIHEAP specialist often involves interviewing applicants, reviewing and verifying documentation for program eligibility, entering client data into government databases, and providing information about additional resources to clients in need. Specialists may spend time collaborating with utility companies, social service agencies, and community organizations to coordinate assistance and resolve service issues. The position can require balancing office work with outreach in the community, especially during peak application seasons. This hands-on approach helps ensure that eligible families receive timely energy assistance while maintaining compliance with federal and state program guidelines.

What are the key skills and qualifications needed to thrive in the Liheap position, and why are they important?

To thrive in a LIHEAP (Low Income Home Energy Assistance Program) specialist or coordinator role, candidates need a strong foundation in case management, knowledge of public assistance programs, and experience with eligibility determination, usually supported by relevant social services education or training. Familiarity with data management software, government reporting systems, and client intake tools is common and may require certifications in social work or related fields. Outstanding interpersonal communication, cultural sensitivity, organization, and problem-solving skills help team members excel when working with diverse populations and complex cases. These competencies are vital for delivering effective services, ensuring compliance, and supporting vulnerable households with energy assistance.

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Liheap jobs near you
Case Manager - Furnace

Case Manager - Furnace

Community and Economic Development Assoc

Chicago, IL • On-site

$22.02 - $23.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

The Community and Economic Development Association (CEDA) is a mission-driven nonprofit dedicated to empowering communities and reducing poverty. Join our team as a Furnace Case Manager, where you will play a key role in supporting customers through the LIHEAP Furnace Voucher Program. In this role, you will manage customer cases, coordinate with vendors, and ensure timely and compliant service delivery to restore heat for households in need.

What You’ll Do:Customer & Case Management

  • Serve as the primary point of contact for customers throughout the LIHEAP Furnace Voucher Program

  • Guide customers through the process, ensuring clear communication and timely follow-up

  • Assist customers with vendor selection and ensure heat restoration is completed

  • Maintain accurate and up-to-date customer records and documentation

Vendor Coordination

  • Qualify vendors to perform work under the program

  • Communicate program requirements and expectations to vendors

  • Act as a liaison between customers and vendors to ensure smooth project completion

  • Address vendor questions and resolve issues as they arise

Program & File Management

  • Track and manage furnace cases from intake through completion

  • Maintain databases and ensure all documentation meets program standards

  • Review and approve vendor invoices and work orders for final approval

  • Collaborate with team members to ensure compliance with LIHEAP policies and timelines

Why Join Us?

  • Benefits: Medical, dental, vision, life insurance, 401K, generous PTO, and more

  • Professional Growth: Build your skills in case management, operations, and program coordination

  • Make an Impact: Help ensure families across Cook County have access to safe and reliable heat

What We’re Looking For:

  • High school diploma or GED equivalent required

  • 2–3 years of customer service experience

  • Minimum 1 year of billing or invoice processing experience

  • Strong communication, organization, and problem-solving skills

  • Ability to manage multiple cases and deadlines in a fast-paced environment

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)

  • Ability to maintain confidentiality and exercise sound judgment

  • Ability to work both independently and collaboratively

  • Bilingual in English/Spanish is a plus.

Ready to Make a Difference?
Apply now to be part of a team committed to fighting poverty and making a lasting impact in Chicagoland. Please see the full job description for further details.


CEDA is an Equal Opportunity Employer. In accordance with applicable federal, state, and local laws, we do not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status. CEDA is a recipient of federal funding and complies with all applicable non-discrimination provisions, including but not limited to Title VI of the Civil Rights Act, the Americans with Disabilities Act (ADA), and other applicable regulations. Reasonable accommodations are available upon request.


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