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Liheap Jobs (NOW HIRING)

INTAKE PROCESSOR

Charleston, SC

$16.50 - $22.25/hr

Records all CSBG and LIHEAP clients denied service due to funding and refers them to other agencies for assistance. * Identifies and provides emergency crisis services as necessary; makes immediate ...

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Family Opportunities Advisor I

Jackson, MS ยท On-site

$17.50 - $19.50/hr

Complete Head Start, Low Income Home Energy Assistance Program (LIHEAP), Community Services Block Grants (CSBG), Emergency Solutions Grant, City of Jackson Emergency Services Program, CMPDD ...

The Receptionist must be knowledgeable about all Energy & Environmental Services programs, including HEAP, DOE Weatherization, LIHEAP Weatherization, and ECIP, in order to accurately assess client ...

The Receptionist must be knowledgeable about all Energy & Environmental Services programs, including HEAP, DOE Weatherization, LIHEAP Weatherization, and ECIP, in order to accurately assess client ...

The Receptionist must be knowledgeable about all Energy & Environmental Services programs, including HEAP, DOE Weatherization, LIHEAP Weatherization, and ECIP, in order to accurately assess client ...

Provide leadership and day-to-day operational oversight of HEAP and related energy assistance programs, including LIHEAP, Winter Crisis, Summer Crisis, and Percentage of Income Payment Plan (PIPP ...

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Liheap information

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How much do liheap jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for liheap in the United States is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.99 per hour, depending on experience, location, and employer.

What is a Liheap job?

A LIHEAP job typically involves assisting low-income individuals and families in applying for the Low Income Home Energy Assistance Program (LIHEAP). Workers in these roles help applicants understand eligibility requirements, complete necessary paperwork, and process applications for energy assistance. They may also provide outreach, data entry, and customer service to ensure households receive the help they need to pay heating and cooling bills.

What are the typical daily responsibilities of someone working in a LIHEAP coordinator or specialist position?

A typical day for a LIHEAP specialist often involves interviewing applicants, reviewing and verifying documentation for program eligibility, entering client data into government databases, and providing information about additional resources to clients in need. Specialists may spend time collaborating with utility companies, social service agencies, and community organizations to coordinate assistance and resolve service issues. The position can require balancing office work with outreach in the community, especially during peak application seasons. This hands-on approach helps ensure that eligible families receive timely energy assistance while maintaining compliance with federal and state program guidelines.

What are the key skills and qualifications needed to thrive in the Liheap position, and why are they important?

To thrive in a LIHEAP (Low Income Home Energy Assistance Program) specialist or coordinator role, candidates need a strong foundation in case management, knowledge of public assistance programs, and experience with eligibility determination, usually supported by relevant social services education or training. Familiarity with data management software, government reporting systems, and client intake tools is common and may require certifications in social work or related fields. Outstanding interpersonal communication, cultural sensitivity, organization, and problem-solving skills help team members excel when working with diverse populations and complex cases. These competencies are vital for delivering effective services, ensuring compliance, and supporting vulnerable households with energy assistance.

More about Liheap jobs
What cities are hiring for Liheap jobs? Cities with the most Liheap job openings:
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INTAKE PROCESSOR

$17.52/hr

Full-time

Posted 12 days ago


Job description

  • Conduct thorough intake interviews with program participants to gather detailed information regarding eligibility based on the criteria set forth by the funding sources.
  • Accurately input and maintain program participants' information in DBA to ensure confidentiality and accuracy.
  • Serve as the primary contact for program participants, answering questions, explaining services, and addressing concerns clearly and compassionately.
  • Records all CSBG and LIHEAP clients denied service due to funding and refers them to other agencies for assistance.
  • Identifies and provides emergency crisis services as necessary; makes immediate assessments and responds according to accepted crisis intervention methods and techniques.
  • Attends planning team meetings and training for the specific program areas assigned.
  • Perform administrative tasks such as filing, data entry, scanning, and managing incoming calls.
  • Maintain the established policy regarding the error rate when processing applications.
  • Maintain and submit all in-progress files at the end of each business day.
  • Perform other duties as assigned

A minimum associate's degree in human services, social services, psychology,
or sociology is desired, or a combination of education and /or experience is
needed.