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Zip Health Jobs (NOW HIRING)

Zip

Director, Payment Operations

San Francisco, CA · On-site

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

Zip

Web Developer (Contract)

$100 - $120/hr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

Zip

Director, GTM Strategy & Operations

San Francisco, CA · On-site

$212K - $262K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

Zip

Assistant Controller

San Francisco, CA · On-site +1

$246K - $304K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

ZIP

Enterprise Account Executive - West Coast

San Jose, CA · On-site +1

$250K - $315K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

Zip

AI Solutions Consultant

New York, NY · On-site

$130K - $150K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

Zip

Senior Business Systems Manager

San Francisco, CA · On-site

$175K - $220K/yr

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

Zip

Commercial Counsel

San Francisco, CA · On-site +1

Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon ...

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How much do zip health jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for zip health in the United States is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.47 per hour, depending on experience, location, and employer.

What is a Zip Health job?

A Zip Health job typically refers to roles within Zip Health, an online healthcare platform that provides telemedicine services. Employees in these roles may work in customer support, marketing, operations, or as licensed healthcare professionals delivering virtual care. These jobs often focus on ensuring seamless patient experiences, regulatory compliance, and efficient digital healthcare solutions. Many positions offer remote work opportunities, making them accessible to a wide range of candidates.

What are the key skills and qualifications needed to thrive in the Zip Health position, and why are they important?

To thrive in a Zip Health representative or telehealth provider role, you need a background in healthcare, strong customer service skills, and familiarity with telemedicine protocols, typically supported by relevant healthcare licenses and experience. Proficiency with telehealth platforms, electronic health records (EHR), and secure messaging systems is important. Excellent communication, empathy, and adaptability help professionals build trust and effectively support patients remotely. These skills are crucial for delivering seamless and compassionate virtual care, ensuring both clinical effectiveness and positive patient experiences.

What does a typical workday look like for a Zip Health team member?

A typical day for a Zip Health professional involves conducting virtual patient consultations, managing patient records through digital platforms, and coordinating care with other healthcare providers. Team members often interact with patients via video, phone, and secure messaging, addressing medical concerns, providing guidance, and ensuring patient questions are answered promptly. Collaboration is key, as you’ll work alongside clinicians, pharmacists, and support staff to deliver comprehensive telehealth services. Many roles offer the flexibility of remote work and structured shifts. This environment supports both independent task management and dynamic teamwork, providing variety and balance in your daily responsibilities.
More about Zip Health jobs
What cities are hiring for Zip Health jobs? Cities with the most Zip Health job openings:
What are the most commonly searched types of Zip Health jobs? The most popular types of Zip Health jobs are:
What states have the most Zip Health jobs? States with the most job openings for Zip Health jobs include:
What job categories do people searching Zip Health jobs look for? The top searched job categories for Zip Health jobs are:
Zip Health jobs near you
Infographic showing various Zip Health job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 2% Full Time, 71% Part Time, 1% Temporary, and 24% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,041 per year, or $17.8 per hour.
Strategic Customer Success Manager - Technical Account Management

Strategic Customer Success Manager - Technical Account Management

Zip

New York, NY • On-site

$130K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

About Zip
Zip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
Your Role
We're looking for a Strategic Customer Success Manager (equivalent to a Technical Account Manager) to manage our rapidly growing customer base across all industries and customer segments. As a Senior CSM, you'll be able to work directly with engineering and product while also working with a variety of stakeholders as customers. As every business can benefit from our platform, you'll also get exposure to different types of companies and industries. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees.
You will manage a portfolio of clients across all types of clients and be responsible for driving customer success. This role is ideal for you if you enjoy building, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more.
You Will
  • Help our largest customers drive procurement success on the Zip platform.
  • Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis.
  • Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices.
  • Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams.
  • Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty.
  • Manage customer health based on data-driven adoption metrics.
  • Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations.
  • Train and empower customers to be product specialists to become increasingly self-sufficient for their organization.
  • Partner with the renewals team to achieve target NRR.
  • Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo!

Qualifications
  • 10+ years of relevant work experience working in customer-facing customer success, account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit.
  • Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools.
  • Excellent interpersonal skills and ability to establish quick rapport and trust with customers.
  • Strong project management skills to manage a dynamic customer portfolio.
  • Creative problem solver while being attentive to details.
  • Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.).
  • Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality).

Nice to Haves
  • Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles.
  • Experience with SaaS workflow management tools (low code / no code configuration).
  • Experience working in a top tier consulting firm or have an MBA.

The salary range for this role is $130,000- $160,000 OTE. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & Benefits
At Zip, we're committed to providing our employees with everything they need to do their best work.
  • Start-up equity
  • Full health, vision & dental coverage
  • Team building events
  • Flexible PTO
  • Apple equipment plus home office budget
  • 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Zip logo

About Zip

Sourced by ZipRecruiter

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our journey began in Australia, has taken us to multiple different markets and we're just getting started. We exist to create a world where people can live fearlessly today, knowing they're in control of tomorrow. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2020

Social media

Twitter

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