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Young Living Customer Service Jobs (NOW HIRING)

Young Living

Member Services Agent

Lehi, UT · On-site

$14 - $18.50/hr

This role is focused on delivering high-quality customer service while learning and applying foundational knowledge of Young Living's products, systems, and policies. Agent I's are the first point of ...

Young Living Essential Oils

Member Services Agent

Lehi, UT · On-site

$14 - $18.50/hr

This role is focused on delivering high-quality customer service while learning and applying foundational knowledge of Young Living's products, systems, and policies. Agent I's are the first point of ...

Young Living Essential Oils

Member Services Agent

Lehi, UT

$14 - $18.50/hr

This role is focused on delivering high-quality customer service while learning and applying foundational knowledge of Young Living's products, systems, and policies. Agent I's are the first point of ...

Young Living Essential Oils

Member Services Agent

Lehi, UT · On-site

$14 - $18.50/hr

This role is focused on delivering high-quality customer service while learning and applying foundational knowledge of Young Living's products, systems, and policies. Agent I's are the first point of ...

Young Living Essential Oils

Data Analyst

Lehi, UT

Design, build, and maintain recurring dashboards or self-service tools using BI platforms ... Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration ...

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How much do young living customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for young living customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Young Living Customer Service representative?

A Young Living Customer Service representative is a professional who assists customers with inquiries, orders, product information, and concerns related to Young Living’s essential oils and wellness products. They handle customer questions via phone, email, or chat, and help resolve issues such as product returns, shipping problems, and account management. These representatives are knowledgeable about Young Living products and policies, ensuring a positive customer experience and supporting the company’s mission of wellness.

What are the key skills and qualifications needed to thrive as a Young Living Customer Service representative?

To thrive as a Young Living Customer Service Representative, you need strong communication skills, product knowledge, and a high school diploma or equivalent. Familiarity with CRM systems, order management software, and basic computer applications is typically required. Patience, problem-solving abilities, and a positive attitude help deliver exceptional support and build rapport with customers. These skills ensure efficient resolution of customer inquiries, foster brand loyalty, and contribute to a positive customer experience.

What are some common challenges faced by Young Living Customer Service representatives, and how are they supported in overcoming them?

Young Living Customer Service representatives often handle a wide variety of inquiries, including product questions, order issues, and membership concerns. One common challenge is addressing complex or sensitive customer situations while maintaining the company’s commitment to quality service. Representatives are supported through comprehensive onboarding, ongoing training in product knowledge, and access to helpful resources and team leads. Collaboration with other departments, such as shipping and technical support, also ensures that representatives can resolve issues efficiently and provide customers with accurate, timely assistance.

What is the difference between Young Living Customer Service vs Young Living Sales Representative?

AspectYoung Living Customer ServiceYoung Living Sales Representative
Primary RoleAssist customers with inquiries, order issues, and product informationPromote products, generate sales, and recruit new members
Required CredentialsBasic knowledge of products, customer service skillsKnowledge of products, sales skills, and often independent contractor status
Work EnvironmentCall centers, online support, or in-officeHome-based or in-person sales events
Employer UsageCustomer support teams within Young LivingIndependent sales representatives or distributors

Young Living Customer Service focuses on supporting customers with their inquiries and issues, while Young Living Sales Representatives actively promote and sell products. Both roles require product knowledge, but customer service emphasizes support, whereas sales roles focus on outreach and sales growth.

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What job categories do people searching Young Living Customer Service jobs look for?

The top searched job categories for Young Living Customer Service jobs are:

Young Living Customer Service jobs near you
Infographic showing various Young Living Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Member Services Agent

Young Living

Lehi, UT • On-site

$14 - $18.50/hr

Other

Posted 4 days ago

Job description

Member Services Agent

The Member Services Agent is an entry-level team member responsible for providing timely and accurate support to Young Living members through phone, email, and chat interactions. This role is focused on delivering high-quality customer service while learning and applying foundational knowledge of Young Living's products, systems, and policies. Agent I's are the first point of contact and play a vital role in ensuring positive member experiences.

Essential Functions

  • Respond to member inquiries via phone, email, and chat with professionalism and empathy.
  • Assist members with general account questions, order placement, and basic troubleshooting.
  • Educate members on products, loyalty programs, and basic policies.
  • Document all member interactions clearly and accurately in internal systems.
  • Escalate complex or sensitive issues to senior agents or supervisors.
  • Demonstrate consistent commitment to customer satisfaction and company values.

Skills & Qualifications

  • Basic to intermediate typing skills (minimum 35 WPM).
  • Proficiency in Microsoft Office and ability to learn internal systems.
  • Strong interpersonal and communication skills.
  • Basic problem-solving and conflict resolution abilities.
  • Ability to work well in a team environment and follow established protocols.
  • Dependable with a strong attention to detail.

Preferred Education and Experience

  • 6 months to 1 year of experience in a customer service or contact center environment preferred.

Required Education and Experience

  • High school diploma or equivalent.
  • A combination of education and customer service experience may meet the requirement.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Position Type/Expected Hours of Work

This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention.

Exact hour requirements can be reasonably modified as necessary for the business needs by the employee's manager.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Equal Employment Opportunity

Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.

Sponsorship

Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Note

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

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