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Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Sales Associate

Sacramento, CA

$100K/yr

... home services Communicate and develop rapport with customers Explain our products and services in-depth and recommend the right solutions Seek out potential new customers and upgrade existing ...

Comcast

Xfinity Retail Service Associate

Leesburg, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Retail Sales Consultant

Minnetonka, MN

$16.50/hr

Join Xfinity as a Retail Sales and earn competitive hourly pay plus uncapped commission -- with top ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Minnetonka, MN · On-site

Join Xfinity as a Retail Sales and earn competitive hourly pay plus uncapped commission - with top ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Contec

Work at Home Customer Service Representative

$16.50 - $22.25/hr

Work at Home Customer Service Representative At Contec, we strive to be the best at bringing ... You will be expected to discover customer needs and sell the value and benefits of Xfinity products ...

Comcast

Xfinity Retail Service Associate

Lafayette, IN

$14.50 - $16/hr

Mobile Focused Customer Service: Mobile Activations & Customer Education * Provide a white-glove ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

Comcast

Xfinity Retail Service Associate

Lafayette, IN · On-site

$14.50 - $16/hr

Mobile Focused Customer Service: Mobile Activations & Customer Education * Provide a white-glove ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

Comcast

Xfinity Retail Service Associate

Batavia, IL

$15/hr

Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

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How much do xfinity customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for xfinity customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is an Xfinity Customer Service?

An Xfinity Customer Service job involves assisting customers with their Comcast Xfinity services, including internet, TV, and phone support. Responsibilities include troubleshooting technical issues, answering billing inquiries, processing service requests, and providing account assistance. Representatives must deliver excellent customer service, resolve issues efficiently, and ensure customer satisfaction. The role may be performed in a call center, retail store, or remotely, depending on the position. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Xfinity Customer Service position?

To thrive as an Xfinity Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony systems, and knowledge of Xfinity’s products and services are often required. Patience, active listening, and a customer-focused attitude are essential soft skills that set top performers apart. These qualities ensure effective resolution of customer issues, promote satisfaction, and help retain loyal customers in a fast-paced environment.

What typical challenges might I face as an Xfinity Customer Service representative, and how are they addressed?

In the Xfinity Customer Service role, you may encounter challenges such as handling difficult customers, managing high call volumes, and addressing complex technical issues. Training programs, detailed knowledge bases, and supportive team structures are in place to help you effectively resolve these situations. Supervisors and colleagues are available for escalation and guidance when needed, ensuring no team member is left unsupported. Developing strong communication and troubleshooting skills will help you navigate daily challenges, and regular feedback opportunities promote continuous growth and improvement.

Can you work from home for Xfinity Customer Service?

Xfinity Customer Service representatives can sometimes work from home, depending on the company's policies and the specific role. Remote positions typically require good communication skills, a reliable internet connection, and familiarity with customer service tools. Availability for remote work may vary based on location and current company needs.
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Xfinity Customer Service jobs near you
Infographic showing various Xfinity Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Xfinity Sales Associate

Comcast

Sacramento, CA

$100K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 21 hours ago

Job description

Company Description

Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and creativity can change the world.

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows, news, movies or theme park experiences at NBCUniversal, you have a chance to be to part of something big. Learn more about all the exciting career opportunities Comcast and NBCUniversal have to offer.

Job Description

As an Xfinity Sales Associate, you will:
Work within an assigned residential territory to sell and promote the full range of products with focus on video, high-speed Internet, phone and XFINITY home services
Communicate and develop rapport with customers
Explain our products and services in-depth and recommend the right solutions
Seek out potential new customers and upgrade existing customer's services

Qualifications

High School diploma or equivalent
Valid driver's license with reliable transportation
Strong communication skills and ability to relate to customer's needs
Ability to work independently
Ability to work flexible hours
Enthusiastic, Motivated & Self-Driven personality with a desire to succeed

Additional Information

Comcast provides base pay, un-capped commission and a strong benefits package. In addition, you'll receive extensive classroom and field training from our team of Academy Sales Trainers. You'll even be given an iPad to let you demo our products in real time with your customers!

Compensation Package:

  • Competitive Base Salary 
  • Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well over $100k annually)
  • Bi-Weekly Pay
  • Mileage Compensation

Comprehensive Benefit packages include:

  • Medical/Dental/Vision
  • Tuition Reimbursement
  • Courtesy Services
  • 401K
  • + Many More

Discover how rewarding it is to sell products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate for Comcast!

To apply, please visit http://jobs.comcast.com/

Apply