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Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Sales Associate

San Francisco, CA · On-site

$100K/yr

As an Xfinity Sales Associate, you will: * Work within an assigned residential territory to sell ... Communicate and develop rapport with customers * Explain our products and services in-depth and ...

Comcast

Xfinity Sales Associate

San Jose, CA · On-site

$100K/yr

... home services Communicate and develop rapport with customers Explain our products and services in-depth and recommend the right solutions Seek out potential new customers and upgrade existing ...

Comcast

Xfinity Sales Associate

Stockton, CA · On-site

$100K/yr

... home services Communicate and develop rapport with customers Explain our products and services in-depth and recommend the right solutions Seek out potential new customers and upgrade existing ...

Comcast

Xfinity Retail Service Associate

Lady Lake, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Sales Associate

Concord, CA · On-site

$100K/yr

... home services Communicate and develop rapport with customers Explain our products and services in-depth and recommend the right solutions Seek out potential new customers and upgrade existing ...

Comcast

Xfinity Sales Associate

Sacramento, CA · On-site

$100K/yr

... home services Communicate and develop rapport with customers Explain our products and services in-depth and recommend the right solutions Seek out potential new customers and upgrade existing ...

Comcast

Xfinity Retail Service Associate

Lady Lake, FL · On-site

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

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How much do xfinity customer service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for xfinity customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What typical challenges might I face as an Xfinity Customer Service representative, and how are they addressed?

In the Xfinity Customer Service role, you may encounter challenges such as handling difficult customers, managing high call volumes, and addressing complex technical issues. Training programs, detailed knowledge bases, and supportive team structures are in place to help you effectively resolve these situations. Supervisors and colleagues are available for escalation and guidance when needed, ensuring no team member is left unsupported. Developing strong communication and troubleshooting skills will help you navigate daily challenges, and regular feedback opportunities promote continuous growth and improvement.

What is a Xfinity Customer Service job?

An Xfinity Customer Service job involves assisting customers with their Comcast Xfinity services, including internet, TV, and phone support. Responsibilities include troubleshooting technical issues, answering billing inquiries, processing service requests, and providing account assistance. Representatives must deliver excellent customer service, resolve issues efficiently, and ensure customer satisfaction. The role may be performed in a call center, retail store, or remotely, depending on the position. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Xfinity Customer Service position, and why are they important?

To thrive as an Xfinity Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony systems, and knowledge of Xfinity’s products and services are often required. Patience, active listening, and a customer-focused attitude are essential soft skills that set top performers apart. These qualities ensure effective resolution of customer issues, promote satisfaction, and help retain loyal customers in a fast-paced environment.

More about Xfinity Customer Service jobs
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Xfinity Customer Service jobs near you
Xfinity Sales Associate

Xfinity Sales Associate

Comcast

San Francisco, CA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Company Description

Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and creativity can change the world.

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows, news, movies or theme park experiences at NBCUniversal, you have a chance to be to part of something big. Learn more about all the exciting career opportunities Comcast and NBCUniversal have to offer.

Job Description

As an Xfinity Sales Associate, you will:

  • Work within an assigned residential territory to sell and promote the full range of products with focus on video, high-speed Internet, phone and XFINITY home services
  • Communicate and develop rapport with customers
  • Explain our products and services in-depth and recommend the right solutions
  • Seek out potential new customers and upgrade existing customer's services
Qualifications


  • High School diploma or equivalent
  • Valid driver's license with reliable transportation
  • Strong communication skills and ability to relate to customer's needs 
  • Ability to work independently
  • Ability to work flexible hours
  • Enthusiastic, Motivated & Self-Driven personality with a desire to succeed
Additional Information

Comcast provides base pay, un-capped commission and a strong benefits package. In addition, you'll receive extensive classroom and field training from our team of Academy Sales Trainers. You'll even be given an iPad to let you demo our products in real time with your customers!

Compensation Package:

  • Competitive Base Salary 
  • Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well over $100k annually)
  • Bi-Weekly Pay
  • Mileage Compensation

Comprehensive Benefit packages include:

  • Medical/Dental/Vision
  • Tuition Reimbursement
  • Courtesy Services
  • 401K
  • + Many More

Discover how rewarding it is to sell products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate for Comcast!

To apply, please visit http://jobs.comcast.com/

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