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Xfinity Customer Service Jobs in Chicago, IL (NOW HIRING)

General Cable

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Cable Technician Xfinity $1200 per week

Chicago, IL · On-site

$1.2K - $2.0K/yr

Cable Technician -- Xfinity Contractor (1099) General Cable LLC is seeking experienced and ... Communicate professionally with customers and provide excellent customer service. * Complete ...

Comcast

Xfinity Retail Service Associate

Chicago, IL

$17.05/hr

... services. **Location: Lakeview Xfinity Retail Store | 3128 N Ashland Ave. Chicago, IL 60657 ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Comcast

Xfinity Retail Service Associate

Wheaton, IL · On-site

$17.05/hr

Wheaton Xfinity Retail Store | Address: 1 Rice Lake Square, Wheaton, IL 60189 The Retail Service ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Comcast

Xfinity Retail Service Associate

Batavia, IL · On-site

$15/hr

Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...

Comcast

Xfinity Retail Sales Consultant

South Elgin, IL · On-site

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

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Xfinity Customer Service information

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How much do xfinity customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for xfinity customer service in Chicago, IL is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.81 per hour, depending on experience, location, and employer.

What is an Xfinity Customer Service?

An Xfinity Customer Service job involves assisting customers with their Comcast Xfinity services, including internet, TV, and phone support. Responsibilities include troubleshooting technical issues, answering billing inquiries, processing service requests, and providing account assistance. Representatives must deliver excellent customer service, resolve issues efficiently, and ensure customer satisfaction. The role may be performed in a call center, retail store, or remotely, depending on the position. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Xfinity Customer Service position?

To thrive as an Xfinity Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony systems, and knowledge of Xfinity’s products and services are often required. Patience, active listening, and a customer-focused attitude are essential soft skills that set top performers apart. These qualities ensure effective resolution of customer issues, promote satisfaction, and help retain loyal customers in a fast-paced environment.

What typical challenges might I face as an Xfinity Customer Service representative, and how are they addressed?

In the Xfinity Customer Service role, you may encounter challenges such as handling difficult customers, managing high call volumes, and addressing complex technical issues. Training programs, detailed knowledge bases, and supportive team structures are in place to help you effectively resolve these situations. Supervisors and colleagues are available for escalation and guidance when needed, ensuring no team member is left unsupported. Developing strong communication and troubleshooting skills will help you navigate daily challenges, and regular feedback opportunities promote continuous growth and improvement.

Can you work from home for Xfinity Customer Service?

Xfinity Customer Service representatives can sometimes work from home, depending on the company's policies and the specific role. Remote positions typically require good communication skills, a reliable internet connection, and familiarity with customer service tools. Availability for remote work may vary based on location and current company needs.

What are the most commonly searched types of Xfinity Customer Service jobs in Chicago, IL?

The most popular types of Xfinity Customer Service jobs in Chicago, IL are:

What are popular job titles related to Xfinity Customer Service jobs in Chicago, IL?

For Xfinity Customer Service jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Xfinity Customer Service jobs in Chicago, IL look for?

The top searched job categories for Xfinity Customer Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Xfinity Customer Service jobs?

Cities near Chicago, IL with the most Xfinity Customer Service job openings:

Xfinity Customer Service jobs near you
Infographic showing various Xfinity Customer Service job openings in Chicago, IL as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,887 per year, or $17.7 per hour.

Cable Technician Xfinity $1200 per week

Chicago, IL • On-site

General Cable
Manufacturing • 10K+ employees
Learn more about General Cableexternal

$1.2K - $2.0K/yr

Contractor

Posted 28 days ago

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Job description

Cable Technician — Xfinity Contractor (1099)

General Cable LLC is seeking experienced and motivated 1099 Cable Technicians to perform residential Xfinity cable and internet installations.

Responsibilities

  • Install and service Xfinity cable, internet, modem, and TV equipment.
  • Run and connect coaxial/drop cable from poles to residential properties.
  • Climb ladders and utility poles when required.
  • Troubleshoot signal, connectivity, and equipment issues.
  • Complete installations according to Xfinity quality and safety standards.
  • Communicate professionally with customers and provide excellent customer service.
  • Complete assigned jobs on time and accurately document completed work.

Requirements

  • Valid U.S. driver's license and reliable transportation.
  • Ability to work outdoors and in various weather conditions.
  • Ability to safely use a 28-foot ladder and climb poles when required.
  • Basic knowledge of cable, internet, or telecommunications installation preferred.
  • Strong work ethic, reliability, and good customer-service skills.
  • Must be able to pass required background and/or screening requirements.

Compensation

1099 Independent Contractor — approximately $1,200–$2,000+ per week, depending on completed work and performance.

Paid training available. Experienced technicians are encouraged to apply.

Company Description

General Cable is a telecommunications contracting company specializing in cable and fiber installation services. We work with major telecom providers and subcontractors, providing trained technicians for residential and commercial installations, troubleshooting, and network infrastructure projects across the United States.