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Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Retail Service Associate

Norridge, IL

$17/hr

Job Summary Location - Xfinity Retail: 4270 N Harlem Ave, Norridge, IL 60706 The Retail Service ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Comcast

Comcast Xfinity Career Fair

Stockton, CA · On-site

Discover how rewarding it is to sell residential products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate ...

Blufox Mobile

Xfinity Retail Sales Associate - Brick

NJ · On-site

$18 - $35/hr

Xfinity Retail Sales Associate Company Overview: : Blufox Mobile, is the largest branded partner ... Customer Service: * Maintain a courteous and friendly attitude while interacting with customers.

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How much do xfinity customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for xfinity customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What typical challenges might I face as an Xfinity Customer Service representative, and how are they addressed?

In the Xfinity Customer Service role, you may encounter challenges such as handling difficult customers, managing high call volumes, and addressing complex technical issues. Training programs, detailed knowledge bases, and supportive team structures are in place to help you effectively resolve these situations. Supervisors and colleagues are available for escalation and guidance when needed, ensuring no team member is left unsupported. Developing strong communication and troubleshooting skills will help you navigate daily challenges, and regular feedback opportunities promote continuous growth and improvement.

What is a Xfinity Customer Service job?

An Xfinity Customer Service job involves assisting customers with their Comcast Xfinity services, including internet, TV, and phone support. Responsibilities include troubleshooting technical issues, answering billing inquiries, processing service requests, and providing account assistance. Representatives must deliver excellent customer service, resolve issues efficiently, and ensure customer satisfaction. The role may be performed in a call center, retail store, or remotely, depending on the position. Strong communication and problem-solving skills are essential for success in this role.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or handling complex issues.

Can you work-from-home for Xfinity?

Xfinity Customer Service roles can sometimes be performed remotely, depending on the position and company policies. Many customer service representatives work from home using company-provided equipment and communication tools, especially during remote work initiatives. Availability of remote work may vary based on the specific role, location, and current company guidelines.

How can I make 2000 a week working from home?

Xfinity Customer Service representatives working from home can earn around $15 to $20 per hour, which may total approximately $600 to $800 weekly for full-time hours. To reach $2000 weekly, some agents take on additional shifts, work overtime, or pursue higher-paying roles within customer service that require specialized skills or certifications. Building experience and developing strong communication skills can help increase earning potential in remote customer service jobs.

Is it hard to get hired at Xfinity?

Getting hired for Xfinity customer service roles typically involves completing an online application, passing a skills assessment, and participating in an interview. Candidates should have good communication skills and basic computer knowledge; prior customer service experience can be beneficial. The hiring process is competitive but straightforward for qualified applicants.

What are the key skills and qualifications needed to thrive in the Xfinity Customer Service position, and why are they important?

To thrive as an Xfinity Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony systems, and knowledge of Xfinity’s products and services are often required. Patience, active listening, and a customer-focused attitude are essential soft skills that set top performers apart. These qualities ensure effective resolution of customer issues, promote satisfaction, and help retain loyal customers in a fast-paced environment.

More about Xfinity Customer Service jobs
What cities are hiring for Xfinity Customer Service jobs? Cities with the most Xfinity Customer Service job openings:
What are the most commonly searched types of Xfinity Customer Service jobs? The most popular types of Xfinity Customer Service jobs are:
What states have the most Xfinity Customer Service jobs? States with the most job openings for Xfinity Customer Service jobs include:
What job categories do people searching Xfinity Customer Service jobs look for? The top searched job categories for Xfinity Customer Service jobs are:
Xfinity Customer Service jobs near you
Infographic showing various Xfinity Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Customer Experience Representative (Repair)

Customer Experience Representative (Repair)

Comcast

Denver, CO • On-site

$16.50 - $22.50/hr

Full-time

Re-posted 2 days ago

Job description

Company Description

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. 

Job Description

BE THE VOICE OF AWESOME.

More Than a Call Center

The Front Line to Customer Happiness

When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile.

XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including XFINITY HOME), and generally doing whatever it takes to help our customers feel well taken care of and happy.

To succeed, you'll need sound judgment, strong tact and diplomacy, and the talent to think "off-script" to deliver the best solution in a timely, efficient manner. A high school diploma or the equivalent is required, along with the flexibility to work overtime, weekends.Fluent in another language? Certain locations have amazing bilingual opportunities available!

If you're ready to be the Voice of Awesome and you'd welcome the challenge of providing exceptional support in a supportive, team setting, we'd like to hear from you.

Qualifications

- High School or Equivalent

- Generally requires 1-2 years related experience

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