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Xfinity Customer Service Jobs in Massachusetts (NOW HIRING)

Comcast

Xfinity Retail Sales Consultant

Methuen, MA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Falmouth, MA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

South Yarmouth, MA · On-site

$27.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Westwood, MA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Westwood, MA

$26.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Hyde Park, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Falmouth, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Lowell, MA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Bellingham, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Lowell, MA

$26.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Danvers, MA

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Plymouth, MA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

Comcast

Xfinity Retail Sales Consultant

Danvers, MA

$26.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

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Xfinity Customer Service information

See Massachusetts salary details

$10

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$26

How much do xfinity customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for xfinity customer service in Massachusetts is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.01 per hour, depending on experience, location, and employer.

What typical challenges might I face as an Xfinity Customer Service representative, and how are they addressed?

In the Xfinity Customer Service role, you may encounter challenges such as handling difficult customers, managing high call volumes, and addressing complex technical issues. Training programs, detailed knowledge bases, and supportive team structures are in place to help you effectively resolve these situations. Supervisors and colleagues are available for escalation and guidance when needed, ensuring no team member is left unsupported. Developing strong communication and troubleshooting skills will help you navigate daily challenges, and regular feedback opportunities promote continuous growth and improvement.

What is an Xfinity Customer Service?

An Xfinity Customer Service job involves assisting customers with their Comcast Xfinity services, including internet, TV, and phone support. Responsibilities include troubleshooting technical issues, answering billing inquiries, processing service requests, and providing account assistance. Representatives must deliver excellent customer service, resolve issues efficiently, and ensure customer satisfaction. The role may be performed in a call center, retail store, or remotely, depending on the position. Strong communication and problem-solving skills are essential for success in this role.

Can you work from home for Xfinity Customer Service?

Xfinity Customer Service representatives can sometimes work from home, depending on the company's policies and the specific role. Remote work opportunities often require a reliable internet connection, a suitable workspace, and may involve training on customer service software. Availability varies by location and position, so candidates should check the current job listings for remote options.

What are the key skills and qualifications needed to thrive in the Xfinity Customer Service position?

To thrive as an Xfinity Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony systems, and knowledge of Xfinity’s products and services are often required. Patience, active listening, and a customer-focused attitude are essential soft skills that set top performers apart. These qualities ensure effective resolution of customer issues, promote satisfaction, and help retain loyal customers in a fast-paced environment.

What are the most commonly searched types of Xfinity Customer Service jobs in Massachusetts?

The most popular types of Xfinity Customer Service jobs in Massachusetts are:

What are popular job titles related to Xfinity Customer Service jobs in Massachusetts?

For Xfinity Customer Service jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Xfinity Customer Service jobs in Massachusetts look for?

The top searched job categories for Xfinity Customer Service jobs in Massachusetts are:

What cities in Massachusetts are hiring for Xfinity Customer Service jobs?

Cities in Massachusetts with the most Xfinity Customer Service job openings:

Xfinity Customer Service jobs near you
Infographic showing various Xfinity Customer Service job openings in Massachusetts as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,106 per year, or $18.8 per hour.

Xfinity Retail Sales Associate- Braintree

Blufox Mobile

Braintree, MA • On-site

$18 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Job Listing: Xfinity Retail Sales Associate
Company Overview: : Blufox Mobile, is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail Sales Associate
Compensation:
  • Aggressive hourly pay plus rich commission
  • Expected earnings: $18-35 per hour
  • Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion

Job Type: Full-time, Commission
Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:
  1. Sales:

  • Present, promote, and sell Xfinity products/services to existing and prospective customers.
  • Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
  • Execute sales closing techniques consistently to meet and exceed sales targets.

  1. Customer Service:

  • Maintain a courteous and friendly attitude while interacting with customers.
  • Build positive relationships with customers to enhance the company's public perception.
  • Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

  1. Organization Goals:

  • Work well with the team, demonstrating relationship management skills.
  • Stay updated on current and emerging communication and entertainment technologies.
  • Achieve overall performance goals of the organization.

Benefits:
  • Medical, Dental, Vision, 401k
  • Paid training
  • Opportunities for promotion
  • Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:
  • Automatic compensation increases through the "Blufox Raise Program."
  • Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.
Core Responsibilities:
  • Present, promote, and sell Xfinity products/services effectively.
  • Execute sales closing techniques consistently.
  • Maintain a positive customer experience and strive for high Net Promoter Scores.
  • Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Qualifications:
  • High School diploma or equivalent
  • 2-5 years of sales experience preferred, not required.
  • Wireless/Cable/Retail sales experience preferred, not required.
  • Must be able to work nights and weekends, variable schedules, and overtime as necessary.

How to Apply: If you are passionate about sales, customer service, and being part of a growing team, we invite you to apply! Be sure to include your relevant experience and why you're excited to join Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.

Apply