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Internship Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Retail Service Associate

Norridge, IL

$17/hr

Job Summary Location - Xfinity Retail: 4270 N Harlem Ave, Norridge, IL 60706 The Retail Service ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Comcast

Comcast Xfinity Career Fair

Stockton, CA

Discover how rewarding it is to sell residential products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate ...

Blufox Mobile

Xfinity Retail Sales Associate - Brick

NJ · On-site

$18 - $35/hr

Xfinity Retail Sales Associate Company Overview: : Blufox Mobile, is the largest branded partner ... Customer Service: * Maintain a courteous and friendly attitude while interacting with customers.

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Internship Xfinity Customer Service information

Does Xfinity do paid training?

Internship Xfinity Customer Service positions typically include paid training to help new employees develop the necessary skills for the role. The training duration and pay are usually specified during the onboarding process and are part of the overall compensation package. This ensures interns are compensated while gaining valuable customer service experience.

Is Comcast a good internship?

An Internship at Xfinity Customer Service with Comcast provides experience in customer support, communication, and problem-solving within a telecommunications environment. Interns often gain exposure to company operations, develop technical skills, and may receive mentorship, making it a valuable opportunity for those interested in the industry.

What is the salary of Comcast intern?

An internship at Xfinity Customer Service typically offers a stipend or hourly wage, which can range from approximately $12 to $20 per hour depending on location and experience. Interns may also receive additional benefits such as training and mentorship during their program.

What is the difference between Internship Xfinity Customer Service vs Xfinity Customer Service Representative?

AspectInternship Xfinity Customer ServiceXfinity Customer Service Representative
CredentialsHigh school diploma or equivalent; some internships may require coursework in communication or customer serviceHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentTraining setting, often in-office or remote, with mentorshipCustomer-facing, call center or in-office environment
DurationTypically 3-6 months, part-time or full-timeFull-time or part-time ongoing employment
Job FocusLearning customer service skills, industry overview, and company policiesHandling customer inquiries, troubleshooting, and providing solutions

Internship Xfinity Customer Service provides a learning experience with mentorship and training, ideal for gaining industry insight. In contrast, Xfinity Customer Service Representatives are full-time employees focused on direct customer support and problem resolution. Both roles require strong communication skills but differ in responsibilities and employment status.

Does Comcast have internships?

Comcast offers internships, including roles related to customer service, where interns gain experience in communication, problem-solving, and technical tools. These internships typically occur during summer or semester breaks and may require applying through the company's careers portal or university programs.
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What states have the most Internship Xfinity Customer Service jobs? States with the most job openings for Internship Xfinity Customer Service jobs include:
Internship Xfinity Customer Service jobs near you
Customer Experience Representative (Repair)

Customer Experience Representative (Repair)

Comcast

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 11 days ago

Job description

Company Description

As we shape the future of media and technology, our 136,000 employees strive to earn the respect and trust of our customers, our shareholders and members of the communities we serve.

Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. 

Job Description

BE THE VOICE OF AWESOME.

More Than a Call Center

The Front Line to Customer Happiness

When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile.

XFINITY'S Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services (including XFINITY HOME), and generally doing whatever it takes to help our customers feel well taken care of and happy.

To succeed, you'll need sound judgment, strong tact and diplomacy, and the talent to think "off-script" to deliver the best solution in a timely, efficient manner. A high school diploma or the equivalent is required, along with the flexibility to work overtime, weekends.Fluent in another language? Certain locations have amazing bilingual opportunities available!

If you're ready to be the Voice of Awesome and you'd welcome the challenge of providing exceptional support in a supportive, team setting, we'd like to hear from you.

Qualifications

- High School or Equivalent

- Generally requires 1-2 years related experience

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