... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Provides great support to customers and the store team while constantly striving for improvement.
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Provides great support to customers and the store team while constantly striving for improvement.
Xfinity Retail Service Associate
Everett, WA · On-site
$16.50 - $18.25/hr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Provides great support to customers and the store team while constantly striving for improvement.
Xfinity Retail Service Associate
Everett, WA · On-site
$16.50 - $18.25/hr
... services to life for millions of customers every day. If you share in our passion for teamwork, our ... Provides great support to customers and the store team while constantly striving for improvement.
Xfinity Retail Service Associate
Puyallup, WA · On-site
$20.88/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Xfinity Retail Service Associate
Puyallup, WA · On-site
$20.88/hr
Guide customers through tablet setup and connectivity options. * Support activation and pairing of ... Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bellevue, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bellevue, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Lynnwood, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Lynnwood, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Everett, WA · On-site
$28.49/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Everett, WA · On-site
$28.49/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Redmond, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Redmond, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Lynnwood, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Lynnwood, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Seattle, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bellevue, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bellevue, WA · On-site
$21.30/hr
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... with Comcast Xfinity. At Comcast, we are innovators and leaders--inventing groundbreaking ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Redmond, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Redmond, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bellevue, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Xfinity Retail Sales Consultant
Bellevue, WA · On-site
$28.99/hr
... retail career with Comcast Xfinity. At Comcast, we are innovators and leaders-inventing ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...
Internship Xfinity Customer Service information
What is the difference between Internship Xfinity Customer Service vs Xfinity Customer Service Representative?
| Aspect | Internship Xfinity Customer Service | Xfinity Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some internships may require coursework in communication or customer service | High school diploma or equivalent; relevant experience preferred |
| Work Environment | Training setting, often in-office or remote, with mentorship | Customer-facing, call center or in-office environment |
| Duration | Typically 3-6 months, part-time or full-time | Full-time or part-time ongoing employment |
| Job Focus | Learning customer service skills, industry overview, and company policies | Handling customer inquiries, troubleshooting, and providing solutions |
Internship Xfinity Customer Service provides a learning experience with mentorship and training, ideal for gaining industry insight. In contrast, Xfinity Customer Service Representatives are full-time employees focused on direct customer support and problem resolution. Both roles require strong communication skills but differ in responsibilities and employment status.
Does Comcast have internships?
Comcast offers internships, including roles related to customer service, where interns gain experience in communication, problem-solving, and technical tools. These internships typically occur during summer or semester periods and may require relevant coursework or skills in technology and customer support.
What are the most commonly searched types of Xfinity Customer Service jobs in Seattle, WA?
The most popular types of Xfinity Customer Service jobs in Seattle, WA are:
Job description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.
Job Description
The full-time Retail Service Associate is our customer service position that supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
Primary Responsibilities — Mobile Focused:
Mobile Activations & Customer Education
- Provide a white-glove experience activating new devices or BYOD to the network.
- Guide customers through tablet setup and connectivity options.
- Support activation and pairing of wearable devices for seamless use.
- Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.
- Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.
- Demonstrate basic features and capabilities of devices to increase customer confidence.
Mobile Escalations
- Troubleshoot and resolve complex device or service issues.
- Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.
- Use advanced tools to manage escalations.
Mobile Support
- Assistcustomers with transferring contacts, emails, and media.
- Provide password resets withappropriate credential verification.
- Activate and configure SIM oreSIMfor device connectivity.
- Perform in-depth diagnostics toidentifyand resolve issues.
- Process returns or exchanges in compliance with company policies.
- Assistwith warranty claims and replacement processes.
- Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.
- On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons.
Secondary Responsibilities:
Customer Check-In
- Provide hands-on demonstrations of devices and features to enhance value.
Operations
- Support store resets for proper merchandising and operational readiness.
- Maintain visual standards and product placement foroptimalcustomer experience.
- Inspect back-of-house to ensure clean, secure, and properly placed inventory.
Express Transactions
- Facilitate quick device swaps for customers.
- Process equipment returns efficiently while ensuring compliance.
What you will need to have:
- High School Diploma or equivalent
- Ability to work a full time, variable schedule which includes days, evenings, weekends, holidays, etc. (open availability required)
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Expectations for All Employees
- Understand and follow the Comcast Operating Principles.
- Own the customer experience and promote digital options at every touchpoint.
- Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.
- Win as a team through collaboration and openness to new ideas.
- Participate in the Net Promoter System: huddles, callbacks, and feedback loops.
- Drive results and operational excellence.
- Foster and support a culture of inclusion.
- Do what’s right for customers, teammates, communities, and investors.
Disclaimer
This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer-Focused; Workplace Organization; Technical Knowledge; Teamwork; Self Motivation; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity
Salary:
Base Pay: $20.88
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 Years