Workshop Coordinator Jobs (NOW HIRING)

Position: Workshop Coordinator

Schedule: Full-time| Monday & Friday, 8:30AM-5:30PM. Tuesday – Thursday, 12:00PM – event completion

Location: Towson, MD

Salary Range: $50,000.00 - $60,000.00 depending on experience

Stouffer Legal is a growing estate planning law firm with offices in Towson, Annapolis, Gaithersburg, and Naples Florida. We help individuals and families gain peace of mind through tailored legal guidance and client-focused service. Our firm hosts weekly educational workshops to help prospective clients understand the fundamentals of estate planning before meeting with one of our attorneys. These events are a cornerstone of how we build trust and create long-term relationships. The workshops are held at a variety of locations throughout the Baltimore area.

The Workshop Coordinator supports our educational workshops by helping to coordinate logistics, support participants, and ensure events run smoothly. This is a full-time, hands-on position ideal for someone with strong communication skills, an eye for detail, and a background in customer service or event support. You'll be working closely with attorneys, internal teams, and prospective clients to create a warm, informative, and professional environment.

• Conduct confirmation calls and outbound emails, including introductions, parking information, and other pre-event details attendees need.
• Prepare for workshops by printing rosters, making table tents, assembling attendee materials, preparing folders and pens, packing equipment bags, loading supplies, and traveling to the venue.
• Facilitate workshops on site by setting up A/V equipment, laying out materials, checking in attendees, supporting the presenter and staff, monitoring the room, filming the event when needed, and completing the quality checklist.
• Schedule attendees for consultations, update attendee information in our registration system, and send event performance updates after each event.
• Complete post-workshop tasks, including collecting and scanning evaluations, data entry, scheduling appointments, and preparing follow-up lists.
• Handle workshop communications by phone and email, including workshop inquiries, RSVP line calls, registrations, confirmations, reschedules, cancellations, waitlist management, and follow-up tickets.
• Serve as backup to the Workshop Manager for data processing and support accurate data flow across systems.
• Submit workshop receipts from venues, organize and scan receipts, communicate notable feedback, and escalate budget, venue, supply, or attendee concerns when appropriate.

• Experience in event coordination, customer service, administrative support, marketing operations, or a similar client-facing role.
• Strong phone and email communication skills, including the ability to answer questions, calm concerns, and guide prospective clients to the correct next step.
• Excellent organization and attention to detail, especially when managing rosters, evaluations, receipts, waitlists, registrations, and data entry.
• Comfort working an event-based schedule with evening hours and reimbursed travel to workshop venues in Towson, Gaithersburg, and Annapolis.
• Ability to set up basic A/V equipment, troubleshoot minor event logistics, and remain composed when issues arise during live events.
• Experience with or willingness to learn email, scheduling, phone, and CRM systems.
• Reliable transportation and a valid driver license for venue travel.

• Salary $50,000.00 - $60,000.00 based on experience
• Performance based bonus structure
• Paid twice a month on the 7th and 21st
• Eligible for benefits upon start date
• Health, Dental and Vision Insurance (CareFirst) with 50% company contribution
• Short-term and Long-term Disability Insurance 100% paid by company
• Basic Group-Term Life Insurance 100% paid by company
• 401k Contribution with up to 4% matching, no vesting period
• Paid-time off starts at 15 days per year and increases with tenure
• 7 paid holidays
• Paid training

• You will play a visible role in helping prospective clients take the next step toward protecting their families and planning their estates.
• You will join a structured, process-oriented team that values clear expectations, continuous improvement, and strong communication.
• This role offers variety across event preparation, live event facilitation, client communication, data processing, and team coordination.
• Mileage reimbursement is provided for travel between event locations.

1. Application submission and screening
2. Initial phone screening interview (15 minutes)
3. Virtual interview via Microsoft Teams (30 minutes)
4. Candidate assessments (skills and cultural fit)
5. In-person interview at the Towson office or designated workshop location (1 hour, including office tour or event logistics discussion)
6. Job offer and reference/background checks
7. Orientation and onboarding

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of our Firm.