Workforce Planning Manager
Dallas, TX · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Dallas, TX · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Dallas, TX · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Springdale, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Springdale, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Cave Springs, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Cave Springs, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Lowell, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Lowell, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Anderson, MO · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Anderson, MO · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Bentonville, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Bentonville, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Workforce Planning Specialist Location: This is a hybrid position. Must live in commutable distance to White Flint/ Rockville, MD. ***This position requires an active Public Trust clearance or the ...
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Workforce Planning Specialist Location: This is a hybrid position. Must live in commutable distance to White Flint/ Rockville, MD. ***This position requires an active Public Trust clearance or the ...
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Phoenix, AZ · On-site
$125 - $150/hr
The Workforce Planning Manager is responsible for developing and executing labor planning strategies that ensure the organization maintains the optimal labor capacity, capability, and cost structure ...
Phoenix, AZ · On-site
$125 - $150/hr
The Workforce Planning Manager is responsible for developing and executing labor planning strategies that ensure the organization maintains the optimal labor capacity, capability, and cost structure ...
Nashville, TN · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Nashville, TN · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Houston, TX · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Houston, TX · On-site
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Austin, TX · On-site
$116K/yr
As a Workforce Planning Manager, you will support Visa's workforce strategy by providing in-depth analysis and insights that help optimize headcount management. This role will focus on analyzing ...
Austin, TX · On-site
$116K/yr
As a Workforce Planning Manager, you will support Visa's workforce strategy by providing in-depth analysis and insights that help optimize headcount management. This role will focus on analyzing ...
Tontitown, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Tontitown, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Decatur, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Decatur, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Gravette, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Gravette, AR · On-site
$80K - $155K/yr
This role oversees workforce planning execution, scheduling, real-time operations, staffing optimization, vendor performance, and operational governance while partnering across Operations ...
Irving, TX · On-site
$80 - $100/hr
Workforce Planning Program ManagerSkip to main contentThis website stores cookies on your computer. These cookies are used to collect information about how you interact with our website. We use this ...
Irving, TX · On-site
$80 - $100/hr
Workforce Planning Program ManagerSkip to main contentThis website stores cookies on your computer. These cookies are used to collect information about how you interact with our website. We use this ...
Rockville, MD · On-site
$80 - $100/hr
The Workforce Planning Specialist will be part of a new centralized shared services model team. Responsibilities include planning, forecasting, and reporting on current and future staffing needs.
Rockville, MD · On-site
$80 - $100/hr
The Workforce Planning Specialist will be part of a new centralized shared services model team. Responsibilities include planning, forecasting, and reporting on current and future staffing needs.
Performs complex ad-hoc what-if analysis to identify trends, patterns and opportunities within the scope of workforce planning Periodically analyzes key metrics imported from systems of record into ...
Performs complex ad-hoc what-if analysis to identify trends, patterns and opportunities within the scope of workforce planning Periodically analyzes key metrics imported from systems of record into ...
Little Rock, AR · On-site
$80 - $100/hr
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
Little Rock, AR · On-site
$80 - $100/hr
Position Summary The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to ...
$19.5K - $26.7K
0% of jobs
$26.7K - $33.9K
2% of jobs
$33.9K - $41K
10% of jobs
$41K - $48.2K
7% of jobs
$53.2K is the 25th percentile. Wages below this are outliers.
$48.2K - $55.4K
9% of jobs
$55.4K - $62.6K
11% of jobs
The median wage is $67.5K / yr.
$62.6K - $69.8K
17% of jobs
$69.8K - $77K
15% of jobs
$79.4K is the 75th percentile. Wages above this are outliers.
$77K - $84.1K
14% of jobs
$84.1K - $91.3K
11% of jobs
$91.3K - $98.5K
5% of jobs
$19.5K
$67.1K
$98.5K
A Workforce Planning job involves analyzing and forecasting an organization's workforce needs to ensure it has the right talent in the right roles at the right time. Professionals in this role assess workforce data, identify skill gaps, and develop strategies for recruitment, retention, and succession planning. They collaborate with HR and business leaders to align workforce planning with company goals. The role helps organizations optimize staffing levels, improve efficiency, and adapt to changing business demands.
As a Workforce Planning professional, your daily responsibilities often involve analyzing current staffing levels, forecasting future workforce needs, and identifying potential skills gaps within the organization. You’ll work closely with HR, finance, and department managers to create and adjust staffing plans, using data-driven insights and predictive models. Additionally, you may participate in talent review meetings, support initiatives to improve workforce efficiency, and implement strategies to address hiring or redeployment needs. This role requires continuous communication with various teams to ensure that staffing aligns with business goals and changing operational demands.
To thrive in Workforce Planning, you need strong analytical skills, business acumen, and a background in human resources, operations, or related fields—often supported by a relevant bachelor's or master's degree. Familiarity with workforce management software, HRIS systems, data analytics tools, and certifications like SHRM-CP or workforce planning credentials are critical. Outstanding communication, problem-solving, and stakeholder management abilities help you navigate complex organizational needs and foster cross-functional collaboration. These skills and qualities are essential for optimizing workforce efficiency, managing labor costs, and aligning talent strategies with business objectives.
Cities with the most Workforce Planning job openings:
The most popular types of Workforce Planning jobs are:
States with the most job openings for Workforce Planning jobs include:
Popular job titles for Workforce Planning:

Dallas, TX • On-site
Full-time
Re-posted 3 days ago
Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.
Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.
Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.
8.0
Based on 23 frontline employees who took The Breakroom Quiz
73rd of 176 rated banks
We're committed to bringing passion and customer focus to the business.
Position Summary
The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.
Essential Duties and Responsibilities
Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.
Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.
Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.
Partner with Retail leadership to align staffing strategies with sales and service expectations.
Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.
Establish scheduling standards and governance across the retail network.
Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.
Provide insights into capacity gaps and optimization opportunities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Strong analytical mindset with experience translating data into staffing decisions.
Deep understanding of workforce management principles in a retail, contact center, or service environment.
Proven ability to influence leaders without direct authority.
High attention to detail with strong organizational skills.
Ability to balance operational efficiency with employee experience.
Technical/Computer Skills
Workforce Management Platforms (Verint preferred).
Advanced Excel (pivot tables, forecasting models, scenario analysis).
Data visualization/reporting tools (Power BI strongly preferred).
Scheduling methodologies and forecasting techniques.
Education and/or Experience
Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)
5+ years of experience in workforce planning, operations analytics, or retail banking operations
Experience supporting multi-location or branch-based environments preferred
Experience with workforce optimization platforms (Verint strongly preferred)
Certificates, Licenses, Registrations
Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required
Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus
Other Qualifications (including physical requirements)
Problem-solving and critical thinking skills
Clear communication (translating data into actionable insights)
Stakeholder management across Retail leadership
Continuous improvement mindset
Other
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.
Skills Training:
Critical Thinking, Reading Comprehension, Systems Analysis,
Communication, Decision Making, Problem Solving, Project Management
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
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Commercial banking
1,001 - 5,000 Employees
Pine Bluff, AR, US
1903