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Workforce Manager Jobs in Kyle, TX (NOW HIRING)

ICON

Print Operations Program Manager II

Austin, TX · On-site

This role will report to the Print Workforce Manager, Print Operations. You will collaborate regularly with the Print Operations and Print Logistics Managers, as well as with deployed teams in the ...

Deloitte

UKG PRO HCM Senior Consultant

Austin, TX · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

AtOrchard LLC

Human Resources Analyst

Austin, TX · On-site

This position supports workforce management processes including onboarding, offboarding, HR documentation, and access coordination for personnel working at NOAA facilities and on NOAA platforms. This ...

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All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Kyle, TX

Workforce Manager information

See Kyle, TX salary details

$24K

$73.3K

$155.4K

How much do workforce manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for workforce manager in Kyle, TX is $73,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $88,300.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

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The top searched job categories for Workforce Manager jobs in Kyle, TX are:

What cities near Kyle, TX are hiring for Workforce Manager jobs?

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Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Kyle, TX as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $73,326 per year, or $35.3 per hour.

Call Center Supervisor / Manager - Austin, TX

Austin, TX • On-site

Tryfacta
See more jobs at Tryfactaexternal

$27 - $38/hr

Other

Posted 21 days ago

Job description

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking Call Center Site Manager / Supervisor professionals for our client in Austin, TX 78723. This is a temporary contract assignment supporting a high-volume contact center operation. We have 3 openings: 1 Site Manager and 2 Supervisors. If you have call center leadership, customer service, or staffing experience, please Apply Now!

Position Title: Call Center Site Manager / Supervisor
Openings: 3 – 1 Site Manager + 2 Supervisors
Location: Austin, TX 78723
Duration: Temporary Contract
Work Schedule: 100% On-Site; Flexible schedule
Pay Rate: $27–$38/hr W2, depending on position and experience

Responsibilities for this position include, but are not limited to:

  • Manage daily call center/contact center operations.
  • Supervise employees, team leads, and customer service teams.
  • Manage staffing, scheduling, attendance, and workforce coverage.
  • Support recruiting, onboarding, and employee training.
  • Monitor employee performance, productivity, and quality.
  • Handle employee questions, issues, and escalations.
  • Track KPIs and prepare workforce reports.
  • Coordinate with management and client teams.
  • Support high-volume and multi-shift operations.

To be considered for this position, you should have:

  • Call Center / Contact Center experience.
  • Customer Service Operations experience.
  • Team supervision or leadership experience.
  • Workforce management and scheduling experience.
  • Experience managing attendance and employee performance.
  • Recruiting, onboarding, or training experience.
  • Strong communication and problem-solving skills.
  • KPI, quality, or productivity reporting experience.
  • Temporary staffing experience is a plus.
  • Government, utility, 311/911, or public-sector experience is a plus.

Additional Requirements:

  • Must be able to work 100% On-Site in Austin, TX 78723.
  • Austin/Austin Metro candidates are strongly preferred.
  • Must be comfortable working in a high-volume contact center environment.
  • Schedule flexibility may be required.

Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,

Apply