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Workforce Director Jobs in Kyle, TX (NOW HIRING)

Expedia

Director, Workforce Management

Austin, TX · On-site

$304K/yr

Director, Workforce Management The Director, Workforce Management leads the strategy and execution that enables a large, globally distributed customer operations network to deliver exceptional ...

NVS

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Director of Staffing & Workforce Solutions

Austin, TX · Remote

$90K - $110K/yr (+ commission)

We are seeking an experienced Director of Staffing & Workforce Solutions to lead and grow our IT staffing business, with an initial focus on Texas public-sector contracts. This is a hands-on, results ...

Texas Workforce Commission

Director (Austin)

Austin, TX · On-site

$1.1K/wk

The Texas Workforce Commission (TWC) is seeking a Director II for the Open Government Department in the Office of the General Counsel. Texas Workforce Commission connects people with careers across ...

Structured Trades

Bilingual Workforce Assistant

Austin, TX · On-site

$20 - $23/hr

Bilingual Workforce Assistant Company: Structured Trades Location: In-Office | Monday-Friday | 8:00 ... Answer and direct incoming phone calls * Communicate with clients as needed regarding employee ...

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Workforce Director information

What is a workforce director?

A Workforce Director is a senior-level professional responsible for overseeing workforce planning, development, and management within an organization. They ensure that the company has the right number of employees with the appropriate skills to meet business objectives. This role often involves strategic planning, talent acquisition, employee retention, and organizational development. Workforce Directors collaborate with HR and business leaders to align workforce strategies with company goals and improve overall productivity.

How does a workforce director typically collaborate with other departments to ensure staffing aligns with organizational goals?

A Workforce Director works closely with department heads, HR, and senior leadership to forecast staffing needs and develop strategic workforce plans. Regular meetings and data sharing are common to align hiring, training, and resource allocation with business objectives. This role often involves analyzing workforce metrics, identifying skill gaps, and recommending solutions to improve productivity and retention across teams. Collaboration is key to ensuring that workforce strategies support both immediate operational demands and long-term organizational growth.

What are the key skills and qualifications needed to thrive as a workforce director, and why are they important?

To thrive as a Workforce Director, you need expertise in workforce planning, talent management, and organizational development, usually supported by a degree in human resources or business administration. Familiarity with HRIS systems, advanced data analytics tools, and relevant certifications such as SHRM-SCP or SPHR are commonly expected. Strong leadership, strategic thinking, and excellent interpersonal skills set outstanding Workforce Directors apart. These skills and qualifications enable effective alignment of workforce strategies with business goals, ensuring optimal staffing and organizational performance.

What is the difference between Workforce Director vs Human Resources Manager?

AspectWorkforce DirectorHuman Resources Manager
Primary FocusStrategic workforce planning and talent developmentEmployee relations, recruitment, and HR policies
Required CredentialsBachelor's degree; often advanced degrees in HR, business, or related fieldsBachelor's degree in HR, Business, or related field; HR certifications preferred
Work EnvironmentCorporate, government, or large organizational settingsHR departments across various industries and organizations
Employer UsageUsed in organizations focusing on strategic workforce initiativesCommon in daily HR operations and employee management

The Workforce Director typically oversees strategic workforce planning and talent development, working closely with executive leadership. In contrast, the Human Resources Manager handles daily HR functions like employee relations and recruitment. Both roles require similar credentials but differ in scope and focus, with the Workforce Director emphasizing long-term workforce strategies.

What are the most commonly searched types of Workforce jobs in Kyle, TX?

The most popular types of Workforce jobs in Kyle, TX are:

What job categories do people searching Workforce Director jobs in Kyle, TX look for?

The top searched job categories for Workforce Director jobs in Kyle, TX are:

What cities near Kyle, TX are hiring for Workforce Director jobs?

Cities near Kyle, TX with the most Workforce Director job openings:

Workforce Director jobs near you
Infographic showing various Workforce Director job openings in Kyle, TX as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Director, Workforce Management

Expedia

Austin, TX • On-site

$304K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Expedia Group rating

6.9

Company rating: 6.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

8th of 11 rated travel agencies

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Director, Workforce Management

The Director, Workforce Management leads the strategy and execution that enables a large, globally distributed customer operations network to deliver exceptional experiences. As a leader of leaders, you will shape the capabilities, operating rhythms, and workforce solutions needed to support complex, multi-region operations.

You will partner with Operations and business process outsourcing partners globally, as well as Finance, Technology, Product, and other senior stakeholders. Through data, automation, and strong leadership, you will improve productivity, agility, service levels, and operational resilience across geographies, channels, and delivery sites.

In this role, you will:

  • Lead a large, global workforce management organization, setting clear expectations, operating rhythms, and performance standards across regions.

  • Oversee capacity planning, real-time management, resource management, workforce optimization, and supporting technology in alignment with customer demand and business priorities.

  • Lead transformation from strategy through execution, including operating model design, technical migrations, process redesign, technology enablement, readiness, adoption, and benefits realization.

  • Build measurable approaches to improve resource utilization, productivity, service levels, quality, and operational resilience through reporting, automation, and continuous improvement.

  • Develop managers and organizational depth by coaching leaders, strengthening accountability, supporting career development, and building a strong leadership pipeline.

  • Advise senior stakeholders through critical business changes, remove barriers to progress, and secure the resources and support needed to deliver meaningful results.

Experience and qualifications:

  • You have 10+ years of relevant experience with a bachelor's degree, or 8+ years of relevant experience with a master's degree.

  • You have a bachelor's degree in business, operations, analytics, or a related technical field; or equivalent related professional experience.

  • You have 10+ years of experience managing people leaders and developing high-performing, geographically distributed teams.

  • You have deep experience in workforce management, contact center operations, capacity planning, and workforce optimization across multiple regions, channels, or delivery sites.

  • You are proficient in Microsoft Office, particularly Excel and PowerPoint, and experienced with workforce optimization platforms such as Amazon Connect, NICE inContact, Genesys, or Aspect.

  • You have working expertise withcontact center telephony platforms and case management platforms such as Salesforce and Jira, and you use data and technology to guide operational decisions.

  • You communicate complex operational and technical concepts clearly, build trusted relationships with senior stakeholders, and create meaningful change through collaboration.

#LI-MC1

The total cash range for this position in Seattle is $190,000.00 to $266,000.00. Employees in this role have the potential to increase their pay up to $304,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $190,000.00 to $266,000.00. Employees in this role have the potential to increase their pay up to $304,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.


Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.


Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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