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Workforce Manager Jobs in Puerto Rico (NOW HIRING)

Burlington

Retail Store Management

Guaynabo, PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Store Manager, you'll be responsible for successfully managing all store operations tasks to ... Payroll budget management, workforce management and scheduling. * Facilitate effective ...

COSTA MANAGEMENT LLC

PR · On-site

General Manager - Luxury Resort Isabela, Puerto Rico | Full-Time | Hospitality & Resort Operations ... Oversee performance in financial, guest experience, operational, and workforce-related key results

Burlington

Retail Store Management - Dallas Market

San Juan, PR · On-site

$26.15 - $34.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Store Manager, you'll be responsible for successfully managing all store operations tasks to ... Payroll budget management, workforce management and scheduling. * Facilitate effective ...

The Condado Collection

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This role partners closely with business leaders to understand workforce needs, improve hiring ... Manage the full-cycle recruitment process for management, professional, specialized, and high ...

Strategic Technology

PR · On-site

$62 - $78/hr

Workforce Management * Gather, analyze, and document business requirements and functional specifications. * Conduct fit-gap analysis and recommend solutions or workarounds. * Prepare and execute unit ...

PeopleLift

Human Resources Manager

San Juan, PR · On-site

... workforce planning. * Union Relations & Negotiations: Manage union relationships, negotiate ... collective bargaining agreements, and ensure full compliance with labor regulations, balancing ...

The Condado Collection

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We aim to create experiences and inspire journeys not only for our guests, but also our workforce ... Manage departmental financial performance, including budgeting, forecasting, purchasing, and ...

The Condado Collection

PR · On-site

$46K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We aim to create experiences and inspire journeys not only for our guests, but also our workforce ... The Food & Beverage Assistant Manager assists the Food & Beverage Manager in overseeing all aspects ...

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Workforce Manager information

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

What are the most commonly searched types of Workforce jobs in Puerto Rico?

The most popular types of Workforce jobs in Puerto Rico are:

What job categories do people searching Workforce Manager jobs in Puerto Rico look for?

The top searched job categories for Workforce Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Workforce Manager jobs?

Cities in Puerto Rico with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Retail Store Management

Burlington

Guaynabo, PR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

Position OverviewIf you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team in driving results while building strong teams and partnerships and cultivating an environment based on trust, respect, and integrity? Can you bring innovative ideas to help drive results as you take on the challenge of running all aspects of a multi-million-dollar store operation? If you answer yes, then this may be the right opportunity for you.
As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a mentor, role model, and coach for your team members, as well as a partner to associates in other branches of the organization. You will lead your team by example, demonstrating how to deliver excellent customer service with a high degree of professionalism and provide a world-class shopping experience to customers. You will take ownership for the successful execution of all day-to-day merchandising, operations and service management tasks. You are ultimately responsible for the overall success of your store location and the associates on your team.A Day in the Life
  • Act as Manager on Duty (MOD); lead by example, set the standard, and create a strong leadership presence by following and modeling the Burlington SOPs.
  • Manage multi-million-dollar sales volume and expense budget including review of all associated reporting and record-keeping.
  • Recruitment, screening and hiring of associates in order to meet store staffing needs.
  • Facilitate onboarding and training for new associates, provide ongoing coaching in the moment, and implement structured learning and development activities for all team members.
  • Handle personnel and associate relations issues.
  • Payroll budget management, workforce management and scheduling.
  • Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners within the company.
You'll Come With
  • 5+ years of Retail Management experiencein a Big Box or Specialty environment
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software
  • Travel may be required from time to time.

#LI-EC1

Min: $60,000

Mid: $80,000

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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