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Workforce Manager Jobs in Florida (NOW HIRING)

MDVIP LLC

Workforce Management Specialist

Boca Raton, FL · On-site

$15.75 - $19.75/hr

Works closely with the management team to provide support to ensure departmental service levels are achieved. Effectively communicates with internal and external teams, maintaining a positive and ...

JCS AND MASADA

Workforce Support Coordinator

Miami, FL · On-site

$23 - $26/hr

The Workforce Support Coordinator is responsible for supporting workforce management functions within the Contact Center. This position coordinates staff scheduling, monitors coverage, and assists ...

HDR

Workforce Development Specialist

Orlando, FL · On-site

Manage recruitment outreach and candidate engagement through initial contact, follow-ups, and ... workforce transition Preferred Qualifications * Associate degree * Local candidates preferred

ID Logistics

Operations Manager

Ruskin, FL · On-site

$97K - $100K/yr

With a global workforce of over 38,000 experts and 84 million square feet of facilities across over ... The Operations Manager is responsible for managing all aspects of a supply chain operation. The ...

New

HDR

Workforce Development Specialist

Orlando, FL

Manage recruitment outreach and candidate engagement through initial contact, follow-ups, and ... workforce transition Preferred Qualifications * Associate degree * Local candidates preferred

Kane is Able

Operations Manager

Ruskin, FL · On-site

$97K - $100K/yr

With a global workforce of over 38,000 experts and 84 million square feet of facilities across over ... The Operations Manager is responsible for managing all aspects of a supply chain operation. The ...

New

HDR

Workforce Development Specialist

Orlando, FL · On-site

In the role of Workforce Development Specialist, we'll count on you to: • Manage recruitment outreach and candidate engagement through initial contact, follow-ups, and structured communication ...

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Workforce Manager information

See Florida salary details

$18.7K

$57.1K

$121.1K

How much do workforce manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce manager in Florida is $57,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

What degree do you need for workforce management?

A workforce manager typically needs at least a bachelor's degree in fields such as business administration, human resources, or management. Relevant skills include data analysis, communication, and familiarity with workforce management software; some roles may prefer or require a master's degree or professional certification.
More about Workforce Manager jobs

What are the most commonly searched types of Workforce jobs in Florida?

The most popular types of Workforce jobs in Florida are:

What are popular job titles related to Workforce Manager jobs in Florida?

For Workforce Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Workforce Manager jobs in Florida look for?

The top searched job categories for Workforce Manager jobs in Florida are:

What cities in Florida are hiring for Workforce Manager jobs?

Cities in Florida with the most Workforce Manager job openings:

Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Florida as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,106 per year, or $27.5 per hour.

Workforce Management Analyst - Skills Management, Assistant Vice President

Citigroup, Inc.

Tampa, FL • On-site

$79K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Citibank rating

8.4

Company rating: 8.4 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

38th of 171 rated banks

Job description

The Enterprise Workforce Management team is responsible to lead Citi's transformation efforts around staffing and skill adequacy and organizational design.
It is an exciting time to join our Workforce Management Team as we are a newly formed team, are still in a building phrase of developing the set of capabilities, processes, and tools to analyze, forecast and plan for the future of the workforce. We are a global team with highly motivated colleagues who want to ensure Citi has the right people, with the right skills, at the right place and time and cost.
We are looking for an experienced skills / strategic workforce planning professionals to join our growing team to support the design, development, and implementation of Citi's global approach to skills and strategic workforce planning. We are currently setting the core foundation of a skill-led strategic workforce planning approach, and the role will provide an opportunity to assist in developing the approach to skills taxonomy development, skills assessment and skills management. In addition, there will be many opportunities to partner with business leaders, senior HR leaders and various Talent related specialist functions (e.g. Learning and Development and Talent) to influence the approach of using, assessing and managing skills.
Key Responsibilities
  • Contribute to the stand-up and evolution of the Skills Framework and Strategic Workforce Planning function by delivering Workforce Planning Skills solutions.
  • Actively participate in projects and own activities around executing the Skills framework, generate new ideas and help solve problems, provide hands-on delivery, and create insightful findings and recommendations. Projects cover skills taxonomies for key roles, governance process on skills taxonomies, creation of skills profiles, developing a skills assessment framework and process, creating skill reporting and monitoring mechanisms to review skill progression.
  • Build and continuously improve the processes that define the Skills Management Framework for the enterprise.
  • Contribute to and periodically update procedural manuals and guidelines related to Skills/Strategic Workforce Planning to enable consistent deployment of the process.
  • Partner with HR Advisors and Learning & Development on implementing the annual skills assessment framework and process to assess gaps and progress made in closing skill gaps.
  • Interpret data and information with a view to support businesses in understanding their skills gaps / emerging skills requirements.
  • Review skills assessment outcomes and partner People Insight and other HR functions and business leaders to turn the outcome into appropriate talent strategies to fill skill needs.
  • Participate and deliver the regulatory response specific to the skills process required for Risk and Control roles, including preparing materials to meet all relevant deliverables and Internal Audit requirements.
  • Contribute to the closure of the regulatory commitments, including the completion of milestones as per the Transformation Project Office standards and the regulatory commitments audited by IA and the regulators

Knowledge/Experience
  • 5-7 years' experience in at least 2 of the following: transformation, risk remediation, strategic workforce planning / learning / talent development
  • Good understanding of key principles involved in strategic workforce planning.
  • Ability to understand, marshal and interpret a wide range of information, ideas, and concepts, draw conclusions, and make recommendations.
  • Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and complex issues to senior stakeholders.
  • Comfortable to work with ambiguity and managing high-paced environment with changing priorities.
  • Intellectually strong with a growth mindset, with a proactive can-do attitude to project delivery and "get things done" in a tight deadline.
  • Strong analytical skills with good attention to details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.
  • Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Job Family Group:
Human Resources
Job Family:
Organizational Effectiveness
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$79,120.00 - $118,680.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Nov 26, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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