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Workforce Manager Jobs in Arizona (NOW HIRING)

Oscar Health

Program Lead, Workforce Management

Tempe, AZ · Hybrid

$67K - $89K/yr

We're hiring a Program Lead to join our Workforce Management team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our ...

Oscar Health

Program Lead, Workforce Management

Tempe, AZ · On-site

$67K - $89K/yr

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible ...

Oscar Health

Program Lead, Workforce Management

Tempe, AZ · Hybrid

$67K - $89K/yr

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible ...

St Vincent De Paul

Workforce Case Manager

Phoenix, AZ · On-site

$20 - $24/hr

Case Manager - Workforce Safety Sensitive: Yes, this position cannot accommodate Medical Marijuana Cards Position Summary Reporting to the Workforce Program Manager, the Workforce Case Manager acts ...

Loenbro

Workforce Development Manager

Gilbert, AZ · On-site

Regional Workforce Development Manager Business Unit: Learning and Development Location: Southwest Region (Gilbert, AZ) Reports to: Director of Workforce Development Employment Type: Full Time FLSA ...

Loenbro

Workforce Development Manager

Gilbert, AZ · On-site

Regional Workforce Development Manager Business Unit: Learning and Development Location: Southwest Region (Gilbert, AZ) Reports to: Director of Workforce Development Employment Type: Full Time FLSA ...

Chubb

WFM Lead, NA Contact Center

Phoenix, AZ · On-site

This role reports to the AVP, Data & Workforce Analytics Manager and is an individual contributor position. In this role you will drive cross-functional partnerships, lead complex capacity planning ...

Whatnot

Planning Analyst, Workforce Management

Phoenix, AZ · On-site

$100K - $115K/yr

You will be workforce management's daily interface with the people who run the floor. You will be a ... Team Lead & Senior Manager consulting: Be the trusted advisor to the people managing agents. Help ...

Chubb

WFM Lead, NA Contact Center

Phoenix, AZ

This role reports to the AVP, Data & Workforce Analytics Manager and is an individual contributor position. In this role you will drive cross-functional partnerships, lead complex capacity planning ...

DBM GLOBAL INC

Payroll Analyst

Phoenix, AZ · On-site

UKG Workforce Manager * Paycom * Passport Work Environment Position requires as many hours needed to fulfill the daily and weekly obligations required to carry out the functions. Working long days ...

DBM GLOBAL INC

Payroll Analyst

Phoenix, AZ

UKG Workforce Manager * Paycom * Passport Work Environment Position requires as many hours needed to fulfill the daily and weekly obligations required to carry out the functions. Working long days ...

DBM Global

Payroll Analyst

Phoenix, AZ · On-site

UKG Workforce Manager * Paycom * Passport Work Environment Position requires as many hours needed to fulfill the daily and weekly obligations required to carry out the functions. Working long days ...

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Showing results 21-40

All JobsWorkforce JobsWorkforce Manager JobsWorkforce Manager Jobs in Arizona

Workforce Manager information

See Arizona salary details

$23.3K

$71.2K

$151K

How much do workforce manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for workforce manager in Arizona is $71,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $85,700.00 per year, depending on experience, location, and employer.

How does a workforce manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What are the key skills and qualifications needed to thrive as a workforce manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

What is a workforce manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs
What are the most commonly searched types of Workforce jobs in Arizona? The most popular types of Workforce jobs in Arizona are:
What job categories do people searching Workforce Manager jobs in Arizona look for? The top searched job categories for Workforce Manager jobs in Arizona are:
What cities in Arizona are hiring for Workforce Manager jobs? Cities in Arizona with the most Workforce Manager job openings:
Workforce Manager jobs near you
Infographic showing various Workforce Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,212 per year, or $34.2 per hour.

Program Lead, Workforce Management

Oscar Health

Tempe, AZ • Hybrid

$67K - $89K/yr

Full-time

PTO

Re-posted 4 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

252nd of 304 rated insurance

Job description

Hi, we're Oscar. We're hiring a Program Lead to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Associate Director, Workforce Management.

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures.
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in Workforce Management
  • Extensive experience managing NICE IEX or InContact systems
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
  • Proficiency in Excel or Sheets

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Contact center leadership experience
  • Experience using SQL

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