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Workforce Manager Jobs in Arizona (NOW HIRING)

Clarest Health

Workforce Planning Manager

Phoenix, AZ · On-site

$100K - $110K/yr

As a Workforce Planning Manager , you will support the design, implementation, and optimization of Workforce Management (WFM) systems and processes. This role is responsible for delivering workforce ...

Clarest Health

Workforce Planning Manager

Phoenix, AZ · On-site +1

$100K - $110K/yr

As a Workforce Planning Manager , you will support the design, implementation, and optimization of Workforce Management (WFM) systems and processes. This role is responsible for delivering workforce ...

St. Joseph the Worker

Workforce Expert

Mesa, AZ

Workforce Expert Help People Find Jobs. Build Futures. Change Lives. Do you believe everyone deserves meaningful work and a fair shot at success? Are you the kind of person who can turn a resume into ...

St. Joseph the Worker

Workforce Expert

Mesa, AZ · On-site

Workforce Expert Help People Find Jobs. Build Futures. Change Lives. Do you believe everyone deserves meaningful work and a fair shot at success? Are you the kind of person who can turn a resume into ...

St. Joseph the Worker

Workforce Expert

Mesa, AZ · On-site

Workforce Expert Help People Find Jobs. Build Futures. Change Lives. Do you believe everyone deserves meaningful work and a fair shot at success? Are you the kind of person who can turn a resume into ...

Televerde

Workforce Development Supervisor

Phoenix, AZ · On-site

$45K - $55K/yr

The Workforce Development Supervisor (WDS) will work on programs and support activities directly ... Provide oversight and management of activities necessary to ensure client engagement throughout the ...

MUFG Bank, Ltd.

Workforce Management, Analyst

Tempe, AZ · Hybrid

$81K - $95K/yr

The Workforce Management, Analyst within the Internal Audit function is responsible for supporting independent, objective assurance and consulting activities designed to evaluate and assess the ...

TieTalent

Workforce Management Analyst I

Scottsdale, AZ · On-site +1

$63K - $114K/yr

Manager, Workforce Partnership Development - Craft Education Workforce Management Administrator, CASA team Sr. Manager, Prod Mgmt - Technical, Workforce Solutions - Talent Mobility We're unlocking ...

Geico

Senior Manager, Workforce Management

Tucson, AZ · On-site

Champion workforce management best practices to enhance operational efficiency, improve service delivery, and reduce labor costs. * Collaborate with senior leadership to align WFM initiatives with ...

Carvana

Analyst, Workforce Management

Tempe, AZ

Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making ...

Carvana

Analyst, Workforce Management

Tempe, AZ · On-site

Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making ...

Carvana

Analyst, Workforce Management

Tempe, AZ

Analyst, Workforce Management Position Overview: This is an individual contributor role responsible for providing keen insights to assist with short and long-term strategic planning, business-making ...

Deloitte

Workday HCM Functional Lead - Manager

Tempe, AZ · On-site

We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness ... Independently manage project workstreams, mentor and direct the efforts of junior team members, and ...

Roberthalf

Workday HCM Payroll Manager

Phoenix, AZ

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

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See Arizona salary details

$23.3K

$71.2K

$151K

How much do workforce manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for workforce manager in Arizona is $71,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $85,700.00 per year, depending on experience, location, and employer.

What Is a Workforce Manager?

A workforce manager oversees productivity at a company. Your duties are to assess, analyze, and report on employee productivity at the individual, departmental, and institutional levels. Your job is to determine how best to utilize the productivity and skills of each employee using the techniques and theories of workforce management (WFM). You track labor time using daily, weekly, and monthly measurements. The career requires keen attention to detail and communication and problem-solving skills. Other qualifications include at least a bachelor’s degree in business and experience in human resources, service provision, or production.

What are the key skills and qualifications needed to thrive as a Workforce Manager, and why are they important?

To thrive as a Workforce Manager, you need expertise in workforce planning, data analysis, and a solid understanding of HR policies, typically supported by a degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos or NICE), scheduling software, and strong Excel skills are commonly required. Excellent communication, problem-solving, and leadership abilities help drive team performance and handle dynamic staffing needs. These skills ensure efficient resource allocation, cost control, and optimal employee productivity within an organization.

How does a Workforce Manager typically collaborate with other departments to optimize staffing levels?

A Workforce Manager regularly collaborates with department heads, HR, and operations teams to ensure staffing aligns with business needs. This involves analyzing workload forecasts, discussing shift requirements, and adapting schedules to accommodate fluctuations in demand. Effective communication and data sharing are crucial, as Workforce Managers must balance employee availability with service level goals. By working closely with other departments, they help maintain optimal staffing while minimizing overtime and reducing turnover.

What does a Workforce Manager do?

A Workforce Manager is responsible for overseeing staff scheduling, forecasting labor needs, and optimizing workforce efficiency within an organization. They use data analysis and workforce management software to ensure the right number of employees are scheduled to meet business demands. Workforce Managers also monitor productivity, manage time-off requests, and help implement policies to improve employee performance and satisfaction. Their work is crucial in industries like call centers, retail, and healthcare, where staffing levels directly impact customer service and operational costs.

What is the difference between Workforce Manager vs Workforce Analyst?

AspectWorkforce ManagerWorkforce Analyst
Required CredentialsBachelor's degree in HR, Business, or related field; experience in workforce planningBachelor's degree in Data Analysis, Business, or related field; skills in data analytics
Work EnvironmentOversees staffing, scheduling, and labor management; often in call centers, retail, or manufacturingAnalyzes workforce data, forecasts staffing needs; works closely with Workforce Managers
Employer & Industry UsageCommon in HR, operations, and staffing departments across various industriesUsed in data-driven roles within HR, operations, and analytics teams

While both roles focus on workforce planning, Workforce Managers handle staffing and scheduling directly, whereas Workforce Analysts focus on data analysis to inform staffing decisions. The roles often collaborate but differ in their core responsibilities and skill sets.

More about Workforce Manager jobs
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What cities in Arizona are hiring for Workforce Manager jobs? Cities in Arizona with the most Workforce Manager job openings:
Workforce Manager jobs near you
Workforce Planning Manager

Workforce Planning Manager

Clarest Health

Phoenix, AZ • On-site

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Clarest Health rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

21st of 98 rated pharmacies

Job description

Description
CSS Health (a division of Clarest Health) is a software company that supports health insurance companies by providing software solutions and outsourced services. We license software to help manage medical programs, particularly the Medication Therapy Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services, utilizing our team of pharmacists, clinicians, and support staff to conduct Comprehensive Medication Reviews (CMRs) for our clients' members. These reviews are crucial for maintaining high star ratings in Medicare Part D programs.
At Clarest Health, we are dedicated to transforming patient care by providing innovative and efficient pharmacy services to healthcare facilities. Our commitment to excellence ensures that our automated dispensing solutions streamline medication management, improve patient outcomes, and enhance the overall efficiency of healthcare operations. As a part of the Clarest Health team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
As a Workforce Planning Manager, you will support the design, implementation, and optimization of Workforce Management (WFM) systems and processes. This role is responsible for delivering workforce planning initiatives, maintaining and enhancing WFM tools, and driving data-informed labor strategies. You will balance strategic planning with hands-on execution to improve staffing, scheduling, and operational efficiency.
Location: Remote or Phoenix, AZ (Hybrid)
Salary : $100,000 - $110,000 (Exempt)
Schedule: 9AM - 5PM EST (Flexible with business needs)
What We Offer:
  • Comprehensive Medical, Dental and Vision Insurance (as low as $13.33/pay)
  • Paid Time Off
  • Free Virtual Care - Telemedicine
  • 401k with company match
  • Referral Bonuses
  • Life Insurance
  • Make a difference in the lives of others!
  • We are growing and that means more opportunities

Key Responsibilities:
  • Manage the Workforce Management System to ensure successful implementation of strategy and project plans within established deadlines.
  • Own labor hours and staffing forecasting models for a defined functional area, leveraging transactional data and time standards to ensure forecasts align with business-specific needs.
  • Coordinate internal Time and Motion studies for office processes to ensure current processes are accounted for and new processes are correctly measured and reflected in the Labor Model.
  • Model the fiscal impact of Workforce Management results, evaluate seasonal fluctuations and assess the need to adjust productivity scales.
  • Partner with Operations to support workload planning and task assignments; leverage Workforce Management to support the task management platform.
  • Build strong relationships with Operations, Business Intelligence, and HR teams to proactively address friction points and/or opportunities.
  • Support project rollout strategies by developing training plans that are intuitive to execute, which will drive adoption and effectiveness throughout the life cycle of the Workforce Management System.
  • Demonstrate the ability to represent the end user perspective when considering systemic changes.
  • Own the development, execution, and maintenance of training documentation and operations manuals for operational and system changes, while partnering with support teams to deliver system training to end-users.
  • Support the creation of labor reporting for leaders to ensure they have the data to manage payroll, staffing, scheduling optimization, and productivity.
  • Manage vendor relationships, including performance oversight, issue resolution, and accountability for system enhancements and deliverables.
  • Support of projects and objectives as assigned.
  • The ability to adhere to Clarest's Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

Qualifications:
  • Bachelor's degree in Mathematics, Statistics, Finance, or a related field, or an equivalent combination of education, training, and experience

Skills + Abilities:
  • 6+ years of experience in Workforce Management, Operations, Project Management, and Analytics.
  • Experience conducting Time and Motion studies and applying findings to labor modeling.
  • Expertise with Workforce Management platforms (e.g., NICE, Verint, Genesys).
  • Strong proficiency in analytical tools such as Excel, SQL, Tableau, or Power BI.
  • Demonstrated ability to synthesize complex data sets into clear, actionable insights and effectively communicate findings to stakeholders at all levels.
  • Experience working in healthcare and/or call center environments, with a focus on solving complex labor and scheduling challenges.
  • Natural curiosity and a proactive approach to problem-solving.
  • Strong analytical and critical-thinking skills to identify opportunities and drive business improvements.
  • Ability to quickly learn and adapt to new technologies.
  • Exceptional customer service mindset with a focus on internal and external stakeholders.
  • Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.
  • Strong time management and organizational skills, with the ability to manage multiple projects and meet deadlines.
  • Ability to handle multiple priorities simultaneously while maintaining high-quality output.

We are accepting applications for this role for the next 5 days. We encourage interested candidates to apply as soon as possible for full consideration.
Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.

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