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Workforce Coordinator Jobs in Arizona (NOW HIRING)

KR Wolfe

Construction Project Coordinator

Phoenix, AZ · On-site

$60K - $65K/yr

Partner with RMs and PMs to support project execution, scheduling, and workforce coordination * Manage urgent travel changes, scheduling conflicts, and last-minute operational requests in a fast ...

KR Wolfe

Construction Project Coordinator

Phoenix, AZ · On-site

$60K - $65K/yr

Partner with RMs and PMs to support project execution, scheduling, and workforce coordination * Manage urgent travel changes, scheduling conflicts, and last-minute operational requests in a fast ...

TLC DD Group Homes LLC

Staff Schedule Coordinator

Phoenix, AZ · On-site

$18.25 - $23.50/hr

Staff Schedule Coordinator Reports To: Program Director Position Summary: The Staff Schedule ... Participate in workforce planning to anticipate staffing shortages. * Ensure confidentiality of ...

Arizona Western College

Workforce Specialist

Yuma, AZ · On-site

The Workforce Specialist provides support to the Entrepreneurial College, performing research and ... Provides department-specific support through coordinated and concise communication, by phone, and ...

Arizona Western College

Workforce Specialist

Yuma, AZ · On-site

The Workforce Specialist provides support to the Entrepreneurial College, performing research and ... Provides department-specific support through coordinated and concise communication, by phone, and ...

Help At Home

Contact Center Coordinator

Phoenix, AZ · On-site

$18 - $20/hr

Scheduling or workforce coordination experience preferred * Strong communication and interpersonal skills with the ability to work with individuals from diverse backgrounds and experiences * Ability ...

Arizona Western College

Workforce Specialist

Yuma, AZ · On-site

$50K - $53K/yr

Workforce Specialist Join a team committed to strengthening connections between education, industry ... Provides department-specific support through coordinated and concise communication, by phone, and ...

The State of Arizona

WORKFORCE SPECIALIST

Tucson, AZ · On-site

$41K/yr

WORKFORCE SPECIALIST Apply now Job No: 542758 Work Type: Full-time Location: TUCSON Categories ... coordinating with formal and informal resources to remove barriers, develop skills, and achieve ...

Corbins

FIELD OPERATIONS COORDINATOR

Phoenix, AZ · On-site

This role is responsible for maintaining accurate workforce records, supporting timekeeping and attendance processes, coordinating employee transfers, and ensuring leadership has real-time data to ...

Arizona Department of Administration

$65K - $72K/yr

The Workforce Arizona Council (WAC) Administrative Coordinator provides comprehensive administrative, operational, and coordination support to the Workforce Arizona Council, the Executive Committee ...

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Workforce Coordinator information

See Arizona salary details

$10

$21

$41

How much do workforce coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for workforce coordinator in Arizona is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $24.18 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Workforce jobs in Arizona? The most popular types of Workforce jobs in Arizona are:
What cities in Arizona are hiring for Workforce Coordinator jobs? Cities in Arizona with the most Workforce Coordinator job openings:
Workforce Coordinator jobs near you
Infographic showing various Workforce Coordinator job openings in Arizona as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,199 per year, or $21.7 per hour.

Real Time Analyst, Workforce Management

Labor First

Scottsdale, AZ • On-site

$50K - $60K/yr

Full-time

Posted 18 days ago

Job description

Description
LaborFirst is the leader in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. Founded in 2005, we partner with all major national health carriers to serve 450+ clients and over 375,000 Medical and Pharmacy lives across all 50 states. We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a LaborFirst solution, provides end-to-end Retiree Benefits Management. In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and administer Medicare benefits, ensuring a seamless transition and continued support. HealthActive, our solution for self-insured health plans with actives and early retirees, combines one-on-one health advocacy with technology-driven insights to help members successfully navigate their healthcare journey.
The Real-Time Analyst (RTA) monitors operational performance in real time to ensure staffing aligns with business demand. This role analyzes contact volume, agent availability, adherence, and service levels while coordinating with operations leaders to make intraday adjustments that optimize customer experience and operational efficiency.
Role Responsibilities:
• Monitor real-time performance metrics such as service level, average speed of answer (ASA), abandonment rate, occupancy, and handle time.
• Track employee schedule adherence and identify variances.
• Manage intraday staffing by recommending overtime, voluntary time off (VTO), shift changes, or cross-skilling.
• Monitor call, chat, email, SMS, or work queue volumes and react to unexpected spikes or declines.
• Communicate staffing recommendations and operational updates to leadership and team members.
• Analyze trends throughout the day and provide interval reports.
• Escalate risks to service levels and recommend corrective actions.
• Collaborate with Forecasting and Scheduling teams to improve future staffing plans.
• Prepare daily operational reports and post-shift performance summaries.
• Ensure workforce management systems accurately reflect staffing activities.
Requirements
Qualifications:
Required:
  • 3-5 years of contact center or workforce management experience.
  • Experience with Vonage, Salesforce, Genesys Cloud CX, NICE CXone, Five9, and Avaya
  • Strong analytical and problem-solving abilities.
  • Advanced Microsoft Excel skills.
  • Experience of workforce management software (e.g., Verint, NICE IEX).
  • Knowledge of contact center KPIs and workforce management principles.
  • Excellent communication and decision-making skills.
  • Ability to work under pressure in a fast-paced environment.
  • Demonstrated ability to work independently while maintaining a consistent on-site presence.

Preferred:
  • Bachelor's degree or equivalent experience.
  • Experience as a Workforce Coordinator, Scheduler, or Contact Center Supervisor is beneficial.
  • Self-motivated professionals capable of making sound decisions independently in an on-site operational environment.

Apply