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Workforce Management Manager Jobs in Chicago, IL

Halo Security Group

Be Seen First

Technology Integration & Marketing Manager

Chicago, IL · On-site

$50K - $60K/yr

... , CRM, workforce management systems). · Manage and support rollout of mobile applications, surveillance systems, and reporting dashboards. · Maintain vendor relationships for all tech-related ...

Sonsoft Inc

Appian Technical Manager

Chicago, IL · On-site

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

PepsiCo

Change Management Sr Manager

Chicago, IL

$123K - $206K/yr

The role of the Workforce Modernization Change Enablement Sr Manager reports to the Sr. Director Change Enablement and the individual will support the North America Change Enablement. Key areas of ...

PepsiCo

Change Management Sr Manager

Chicago, IL

$123K - $206K/yr

The role of the Workforce Modernization Change Enablement Sr Manager reports to the Sr. Director Change Enablement and the individual will support the North America Change Enablement. Key areas of ...

Lewis University

Workforce Project Manager

Romeoville, IL · On-site

$58K/yr

... management, including student recruitment andretention, placement assessment, and logistics. This ... Knowledge of and experience in workforce education.Ability to cultivate and maintain strong working ...

Sonsoft Inc

Appian Technical Manager

Chicago, IL

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

Sonsoft Inc

Appian Technical Manager

Chicago, IL

Demonstrated knowledge of Workforce management and planning applications * Ability to interact with different HR /Business departments making strategic business recommendations backed up by analytics ...

Charlie Health

Payroll Manager

Chicago, IL · Remote

$106K - $149K/yr

UKG Workforce Management timekeeping * Support regular audits of payroll controls, processes, data, and operations * Manage and develop a Payroll Specialist Requirements * At least 7+ years of in ...

Xinnovit

Project Manager

Chicago, IL · On-site

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

TekWissen LLC

Project Manager

Glenview, IL · On-site

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American food company ...

ASSA ABLOY

Regional Sales Manager

Wood Dale, IL · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Carol Stream, IL

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Elmhurst, IL · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Naperville, IL

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

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Showing results 41-60

All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Chicago, IL

Workforce Management Manager information

See Chicago, IL salary details

$28.3K

$84.1K

$141.6K

How much do workforce management manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for workforce management manager in Chicago, IL is $84,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Chicago, IL? The most popular types of Workforce Management jobs in Chicago, IL are:
What are popular job titles related to Workforce Management Manager jobs in Chicago, IL? For Workforce Management Manager jobs in Chicago, IL, the most frequently searched job titles are:
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What cities near Chicago, IL are hiring for Workforce Management Manager jobs? Cities near Chicago, IL with the most Workforce Management Manager job openings:
Workforce Management Manager jobs near you

Technology Integration & Marketing Manager

Halo Security Group

Chicago, IL • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

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Job description

The Technology Integration and Marketing Manager will lead the implementation of technology platforms that enhance operational performance while managing all marketing and branding initiatives. This dual-role position requires a strategic thinker who understands both the technical needs of a security services company and the power of targeted marketing to drive business growth.

Key Responsibilities – Technology Integration

· Identify, evaluate, and implement technology solutions to improve scheduling, officer tracking, incident reporting, and client communications.

· Collaborate with operations and site supervisors to streamline workflows using digital tools (e.g., CRM, workforce management systems).

· Manage and support rollout of mobile applications, surveillance systems, and reporting dashboards.

· Maintain vendor relationships for all tech-related platforms.

· Train internal staff and field officers on newly implemented systems.

Key Responsibilities – Marketing & Branding

· Develop and execute marketing campaigns to promote HALO’s services to public and private sector clients.

· Manage the company’s website, social media channels, and search engine optimization (SEO).

· Create marketing collateral including capability statements, brochures, proposals, and newsletters.

· Coordinate branding and messaging for events, expos, and community initiatives.

· Ensure brand consistency across all platforms and client-facing materials.

Qualifications

· Bachelor’s degree in Marketing, Information Technology, Business, or a related field.

· 3+ years of relevant experience in a technology/marketing role.

· Familiarity with security or workforce management platforms (e.g., Trackforce, Officer Reports).

· Experience with CRM systems, CMS platforms, and marketing analytics tools.

· Strong writing, design coordination, and communication skills.

· Experience in the security industry or with service-based businesses preferred.

Company Description

HALO specializes in superb service, intelligence and support to a wide variety of clients who demand honesty, integrity and hard work. These are key qualities when it comes to securing high-end residential communities, commercial properties or providing individuals with personal protection and risk-mitigation strategies.

Seeking dependable, reliable, honest leadership looking to assist the company to grow which would expand their skill set and self-growth.