ZipRecruiter

Log In

1

Workforce Management Associate Jobs in Chicago, IL

Employbridge

Be Seen First

Bi Lingual On-Site Manager

Bloomingdale, IL · On-site

$57K - $65K/yr

Minimum 2 years of supervisory, team lead, staffing, or workforce management experience in a ... Build positive relationships with customers and associates. * Maintain a high level of organization ...

Surge Staffing

Workforce Talent Advisor

Elgin, IL

$22 - $23/hr

Deliver superb customer service to clients and temporary associates * Must have at least 1 year of ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

RSM

Workforce Acceleration Senior Associate

Chicago, IL · On-site

As a Workforce Acceleration Senior Associate, you will help RSM improve how roles, teams, and workforce processes are designed and managed. You will work with Talent, business teams, and technology ...

New

Surge Staffing

Workforce Talent Advisor

Elgin, IL · On-site

$22 - $23/hr

Deliver superb customer service to clients and temporary associates * Must have at least 1 year of ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

Zobility

General Utility Associate

Roselle, IL · On-site

$20 - $22/hr

Associate degree or equivalent work experience Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with ...

Ascend Staffing

On-Site Manager

Romeoville, IL · On-site

... or workforce management. Job Details * Work Schedule: Monday - Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

Seville Staffing

On-Site Manager

Romeoville, IL · On-site

... or workforce management. Job Details * Work Schedule: Monday - Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

Ascend Staffing

On-Site Manager

Romeoville, IL · On-site

... or workforce management. Job Details * Work Schedule: Monday - Friday * Job Type: Full-Time * Pay ... Build strong working relationships with client supervisors and associate employees * Work in a fast ...

next page

Showing results 1-20

All JobsWorkforce Management Associate JobsWorkforce Management Associate Jobs in Chicago, IL

Workforce Management Associate information

See Chicago, IL salary details

$9

$19

$32

How much do workforce management associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for workforce management associate in Chicago, IL is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.82 per hour, depending on experience, location, and employer.

What does a workforce management associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

What are the key skills and qualifications needed to thrive as a workforce management associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What are the main challenges a workforce management associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

What are the most commonly searched types of Workforce Management jobs in Chicago, IL?

The most popular types of Workforce Management jobs in Chicago, IL are:

What are popular job titles related to Workforce Management Associate jobs in Chicago, IL?

For Workforce Management Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Workforce Management Associate jobs in Chicago, IL look for?

The top searched job categories for Workforce Management Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Workforce Management Associate jobs?

Cities near Chicago, IL with the most Workforce Management Associate job openings:

Workforce Management Associate jobs near you

Associate Attorney: Employment, Labor & Workforce Management (Traditional Labor)

Epstein Becker & Green, P.C.

Chicago, IL • On-site

$220K - $275K/yr

Full-time

Re-posted 5 days ago

Job description

Where Law and Innovation Meet

At Epstein Becker Green, you’ll build a career at the intersection of workforce management, health care, and life sciences. Since our founding in 1973—and across offices in key markets nationwide—we’ve taken an industry-focused approach to counseling, litigation, and regulatory work. From day one, you’ll contribute to high-impact projects across firm and client initiatives for organizations ranging from emerging companies to large enterprises, with access to mentorship and training and clear paths to expand your skills and responsibilities. You’ll join collaborative teams grounded in respect, inclusion, and practical problem-solving—so you can do your best work and see the results in real client outcomes.

Our reputation is reflected in independent rankings and awards, but we measure success by the impact you can make and the colleagues who help you make it. Our model supports cross-office collaboration, modern knowledge tools, and opportunities to explore adjacent practices and industry issues as your interests evolve. If you’re seeking a place to do sophisticated work, learn from supportive colleagues, and build a career with flexibility and purpose, look to Epstein Becker Green.


The Chicago office of Epstein Becker & Green is seeking an associate attorney to work in its growing national management-side Employment, Labor & Workforce Management (ELWM) practice. Candidates should have a minimum of three years of relevant labor and employment law experience at a firm representing employers. This position requires knowledge of the National Labor Relations Act and experience representing employers in connection with unions, as well as counseling and representing employers in relation to federal and state employment laws.

Candidates should also possess strong academic credentials and have excellent communication and writing skills. This position will involve substantial direct contact with clients, and include participation in both professional and new client/business development opportunities.


The expected salary range for this position is $220,000 - $275,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, licensure or certification obtained. Market and Firm factors are also considered. In addition to the base salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.


Epstein Becker Green is an equal opportunity employer and will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable fair chance laws.


USD $220,000.00 - USD $275,000.00 /Yr.

Apply