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Workforce Management Associate Jobs in Chicago, IL

TAPESTRY 360 HEALTH

Human Resources Intern

Chicago, IL · On-site

$15.50 - $20.50/hr

... workforce management within a mission-driven healthcare organization. This is an excellent ... Currently pursuing an Associate's, Bachelor's, or Master's degree in Human Resources, Business ...

J&J Worldwide Services

Custodial Site Manager

Mettawa, IL · On-site

$80K - $120K/yr

... workforce management software * Ability to learn, adapt, and fully leverage new technology ... High school diploma required; associate or bachelor's degree preferred * 3-5+ years of custodial or ...

J&J Maintenance

Custodial Site Manager

Mettawa, IL

$80K - $120K/yr

... workforce management software * Ability to learn, adapt, and fully leverage new technology ... High school diploma required; associate or bachelor's degree preferred * 3-5+ years of custodial or ...

Vivo HealthStaff

Employment Law Attorney

Elk Grove Village, IL · On-site +1

$120K - $275K/yr

... associates to senior counsel across multiple office locations and work models. What You Will Do We ... workforce management. * Manage administrative proceedings and appearances before agencies such as ...

TrueBlue

Recruiter

Geneva, IL

$22.64 - $28.30/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

RenewableWorks

Recruiter

Geneva, IL

$22.64 - $28.30/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

TrueBlue

Recruiter

Geneva, IL · On-site

$22.64 - $28.30/hr

... workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions ...

Accenture

Oracle Field Service Consultant

Chicago, IL · On-site

$70K - $196K/yr

... management, workforce management, systems integration, field service management, or related ... If an Associate's Degree, 3 years of work experience is required. Bonus Points If: * Experience ...

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Workforce Management Associate information

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How much do workforce management associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for workforce management associate in Chicago, IL is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.82 per hour, depending on experience, location, and employer.

What are the main challenges a Workforce Management Associate faces when balancing staffing needs with fluctuating business demands?

A Workforce Management Associate often encounters the challenge of aligning staffing levels with unpredictable changes in call volume or workload. This requires constant analysis of historical data, real-time monitoring, and effective communication with team leaders to adjust schedules quickly. Balancing employee preferences for shifts while meeting operational goals can also be complex. Success in this role involves adaptability, strong analytical skills, and collaboration with various departments to ensure staffing is both efficient and responsive to business needs.

What is the career path in workforce management?

A career path in workforce management typically starts with roles such as Workforce Management Associate or Analyst, focusing on scheduling, forecasting, and staffing. Progression can lead to senior positions like Workforce Manager, Operations Manager, or Workforce Planning Director, often requiring experience with workforce management tools and data analysis skills.

What are the key skills and qualifications needed to thrive as a Workforce Management Associate, and why are they important?

To thrive as a Workforce Management Associate, you need strong analytical skills, attention to detail, and a background in business, statistics, or a related field. Familiarity with workforce management software (such as Kronos or NICE), advanced Excel skills, and experience with forecasting or scheduling tools are typically required. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to shifting business needs. These skills ensure accurate staffing, efficient operations, and optimal resource utilization to support organizational goals.

What does a Workforce Management Associate do?

A Workforce Management Associate is responsible for supporting the planning, scheduling, and optimization of staff within an organization to ensure efficient business operations. Their duties often include forecasting staffing needs, monitoring employee schedules, and analyzing workforce data to improve productivity. They may also assist with shift planning, real-time monitoring of attendance, and reporting on key performance metrics. This role is vital in industries like customer service, retail, or call centers, where matching staffing levels to demand is crucial. Strong analytical skills, attention to detail, and proficiency with workforce management software are important for this role.

Is WFM a good career?

Workforce Management (WFM) is a growing field that involves optimizing staffing, scheduling, and resource allocation using tools like workforce management software. It offers opportunities in various industries such as customer service, retail, and healthcare, often requiring analytical skills and attention to detail. The role can provide stable employment and career advancement for those interested in operations and data analysis.

What are the 4 pillars of WFM?

The four pillars of Workforce Management (WFM) are forecasting, scheduling, real-time management, and reporting. These components help ensure optimal staffing levels, improve efficiency, and enhance service quality in a workplace environment. WFM professionals often use tools like spreadsheets and specialized software to support these functions.

What is the difference between Workforce Management Associate vs Workforce Analyst?

AspectWorkforce Management AssociateWorkforce Analyst
Required CredentialsTypically a bachelor's degree in business, analytics, or related field; certifications like Workforce Management Certification are commonSimilar credentials; often holds degrees in data analysis, business, or related areas; certifications like Workforce Management Certification are also valued
Work EnvironmentWorks in call centers, retail, or service industries managing staffing schedules and forecastsWorks in similar environments analyzing workforce data to optimize staffing and productivity
Employer & Industry UsageUsed by companies with large customer service or sales teams to plan staffingUsed by organizations to analyze workforce data and improve operational efficiency

Both roles focus on workforce planning and data analysis, with the Associate typically involved in scheduling and operational support, while the Analyst emphasizes data analysis and strategic insights. The roles often overlap but differ mainly in scope and depth of analysis.

Is WFM part of HR?

Workforce Management (WFM) is a function that often overlaps with Human Resources (HR) but is typically a separate department focused on optimizing staffing, scheduling, and resource allocation using tools like forecasting and scheduling software. While WFM professionals may collaborate with HR, they usually handle operational aspects of workforce planning rather than broader HR functions such as recruitment or employee relations.
What are the most commonly searched types of Workforce Management jobs in Chicago, IL? The most popular types of Workforce Management jobs in Chicago, IL are:
What are popular job titles related to Workforce Management Associate jobs in Chicago, IL? For Workforce Management Associate jobs in Chicago, IL, the most frequently searched job titles are:
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Workforce Management Associate jobs near you

Human Resources Intern

TAPESTRY 360 HEALTH

Chicago, IL • On-site

$15.50 - $20.50/hr

Other

Re-posted 15 days ago

Job description

HUMAN RESOURCES INTERN

UNPAID INTERNSHIP

TAPESTRY 360 HEALTH


Location: Chicago, IL
Department: Human Resources
Schedule: Flexible Part-Time Internship (20–30 hours per week)


About the Opportunity

Tapestry 360 Health is seeking a motivated and detail-oriented Human Resources Intern to join our HR team. This internship offers hands-on experience in human resources operations, organizational development, policy administration, and workforce management within a mission-driven healthcare organization.

This is an excellent opportunity for a college student pursuing a degree in Human Resources, Business Administration, Management, Organizational Development, or a related field who is interested in gaining practical HR experience while contributing to meaningful organizational projects.


What You'll Do

The HR Intern will support several high-impact HR initiatives, including:

  • Assisting with the redesign and organization of the HR SharePoint site to improve employee access to resources and information.
  • Reviewing, updating, and formatting HR policies and procedures.
  • Supporting job description reviews, updates, and standardization efforts.
  • Assisting with HR communications and employee resource materials.
  • Conducting research on HR best practices and employment trends.
  • Supporting organizational projects related to the implementation and transition of a new Human Resources Information System (HRIS), including data review, process documentation, and change management activities.
  • Assisting with data entry, document management, and general HR administrative tasks as needed.

What You'll Gain

  • Exposure to a wide range of human resources functions.
  • Experience working on organizational development and process improvement projects.
  • Opportunities to collaborate with HR leadership and gain insight into strategic HR initiatives.
  • Practical experience with policy development, job architecture, and HR systems.
  • Professional mentorship and career development support.

Qualifications

  • Currently pursuing an Associate's, Bachelor's, or Master's degree in Human Resources, Business Administration, Management, or a related field.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational skills.
  • Proficiency with Microsoft Office applications.
  • Ability to handle confidential information with professionalism and discretion.
  • Self-motivated, dependable, and eager to learn.

Preferred Qualifications

  • Interest in pursuing a career in Human Resources.
  • Experience with SharePoint, document management, or project work is a plus.


Why Join Us?

At Tapestry 360 Health, you'll gain real-world HR experience while contributing to projects that improve the employee experience across the organization. This internship provides meaningful work, professional development, and an opportunity to learn from experienced HR professionals in a collaborative healthcare environment.