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Workforce Management Manager Jobs in Austin, TX (NOW HIRING)

White Lodging Careers

Dual Human Resources Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficiency in HR systems, MS Office, and workforce management tools (Lawson, Kronos preferred). * Ability to mentor, advise, and hold managers accountable for HR policies and procedures. Other ...

Q2

Senior Data Intelligence Solutions Architect

Austin, TX

$66.75 - $89.25/hr

  • Medical

Design scalable data architecture for operational reporting, workforce planning, QA, escalation management, customer health, and executive visibility. * Build and maintain enterprise data models ...

Securitas

Senior Product Manager

Austin, TX · On-site

$175K - $200K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Experience supporting workforce management, field service, operations, logistics, or frontline workforce technology platforms. * Experience leading AI-enabled products or digital transformation ...

Securitas

Senior Product Manager

Austin, TX · On-site

$175K - $200K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Experience supporting workforce management, field service, operations, logistics, or frontline workforce technology platforms. * Experience leading AI-enabled products or digital transformation ...

LegalZoom.com, Inc.

Senior Business Manager

Austin, TX · On-site

$90 - $130/hr

LLC, C-Corp, S-Corp, Non-Profits Multi-state setup and expansion Government Compliance Workforce management Contracts Tax filings Obtaining and maintaining business licenses and permits Desired ...

White Lodging

Dual Human Resources Manager

Austin, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficiency in HR systems, MS Office, and workforce management tools (Lawson, Kronos preferred). * Ability to mentor, advise, and hold managers accountable for HR policies and procedures. Other ...

Windsor America

Call Center Manager

Lockhart, TX · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Familiarity with scheduling, dispatch, or workforce management platforms * Background working with residential or commercial service operations * Bilingual (English/Spanish) communication skills

Avride

Senior Manager - HR Operations

Austin, TX · On-site

Own and optimize the company's HR technology ecosystem, including HRIS, PEO and EOR platforms, ATS integrations, and workforce management tools. * Ensure HR data accuracy, integrity, security, and ...

Avride

Senior Manager - HR Operations

Austin, TX · On-site

Own and optimize the company's HR technology ecosystem, including HRIS, PEO and EOR platforms, ATS integrations, and workforce management tools. * Ensure HR data accuracy, integrity, security, and ...

DaBella

Contact Center Systems Manager

Austin, TX · On-site

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with workforce management and analytics tools * Familiarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRail * Strong documentation and training experience Benefits ...

Dabella

Contact Center Systems Manager

Austin, TX

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with workforce management and analytics tools * Familiarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRail * Strong documentation and training experience Benefits ...

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All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Austin, TX

Workforce Management Manager information

See Austin, TX salary details

$27.3K

$81K

$136.3K

How much do workforce management manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for workforce management manager in Austin, TX is $80,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Austin, TX?

The most popular types of Workforce Management jobs in Austin, TX are:

What are popular job titles related to Workforce Management Manager jobs in Austin, TX?

For Workforce Management Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Austin, TX look for?

The top searched job categories for Workforce Management Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Workforce Management Manager jobs?

Cities near Austin, TX with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $80,959 per year, or $38.9 per hour.

Dual Human Resources Manager

White Lodging Services Corporation

Austin, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

35th of 108 rated hotels

Job description

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do


  • Lead recruitment efforts, ensuring open positions are effectively communicated and filled in a timely manner.
  • Conduct new hire orientations, oversee onboarding processes, and maintain associate files with up-to-date documentation.
  • Provide HR guidance to managers, ensuring compliance with company policies, employment laws, and best practices.
  • Manage coaching, counseling, and termination processes, ensuring fairness, legality, and consistency.
  • Oversee benefits administration, payroll coordination, and compliance with ADA, FMLA, and EEO regulations.
  • Analyze turnover trends, conduct exit interviews, and implement retention strategies to enhance associate satisfaction.

What You’ll Bring


  • 4-year degree in HR, Business Administration, or a related field (or equivalent work experience).
  • Strong knowledge of HR laws, employment regulations, and best practices.
  • Experience in recruitment, onboarding, payroll coordination, and benefits administration.
  • Excellent communication, problem-solving, and organizational skills.
  • Proficiency in HR systems, MS Office, and workforce management tools (Lawson, Kronos preferred).
  • Ability to mentor, advise, and hold managers accountable for HR policies and procedures.

Other information:

What You Can Look Forward To


  • Day 1 Medical, Dental, and Vision insurance
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

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