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Workforce Management Manager Jobs in Austin, TX (NOW HIRING)

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Retail Operations Manager

Bastrop, TX · On-site

$80 - $100/hr

Strong understanding of retail operations, workforce management, inventory control, and customer service. * Experience analyzing KPIs and translating data into actionable business strategies.

New

ASSA ABLOY

Regional Sales Manager

Austin, TX · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Q2

Senior Data & Insights Analyst

Austin, TX · On-site

$85K - $107K/yr

Q2 is seeking a data-driven Workforce Management - Capacity Planning and Sr. Global Operations Analyst who can not only dive into the details but also tell a data-driven story by deeply understanding ...

ASSA ABLOY

Regional Sales Manager

Austin, TX · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Xinnovit

Microsoft CRM Dynamics Consultant

Austin, TX · On-site

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Deloitte

Workday Adaptive Planning Manager

Austin, TX · On-site

Client Management: Manage day to day interactions with executive clients and sponsors * Delivery: Gain trusted advisor status with customers and client prospects by understanding their business and ...

Papaya Global

Account Executive

Austin, TX · On-site

You'll be selling Papaya's cutting-edge platform that simplifies global payroll, payments, and workforce management. Key Responsibilities New Business Development * Generate new business ...

Indeed Flex

Enterprise Account Executive

Austin, TX · On-site

They cover contingent workforce management, managed service provider (MSP) programs, vendor management systems (VMS), workforce technology, supplier consolidation, and staffing. You will work with ...

YETI Coolers LLC

Talent Project Manager

Austin, TX · On-site

The position will lead large-scale, cross-functional initiatives including contingent workforce management, international expansion enablement, mergers and acquisitions integration, organizational ...

YETI Coolers LLC

Talent Project Manager

Austin, TX · On-site

The position will lead large-scale, cross-functional initiatives including contingent workforce management, international expansion enablement, mergers and acquisitions integration, organizational ...

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All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Austin, TX

Workforce Management Manager information

See Austin, TX salary details

$27.3K

$81K

$136.3K

How much do workforce management manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for workforce management manager in Austin, TX is $80,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Austin, TX?

The most popular types of Workforce Management jobs in Austin, TX are:

What are popular job titles related to Workforce Management Manager jobs in Austin, TX?

For Workforce Management Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Austin, TX look for?

The top searched job categories for Workforce Management Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Workforce Management Manager jobs?

Cities near Austin, TX with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $80,959 per year, or $38.9 per hour.

Retail Operations Manager

Texas Original

Austin, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people's lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives.

The Retail Operations Manager is responsible for leading and overseeing all retail operations across the organization. This role provides direct leadership to Retail Store Managers and is accountable for driving sales performance, operational excellence, customer experience, workforce planning, compliance, and consistent execution across all retail locations. 

The Retail Operations Manager serves as the primary liaison between retail stores and corporate departments, ensuring alignment with company objectives while fostering a high-performing, customer-focused culture. This position requires frequent travel between retail locations and a hands-on approach to coaching, development, and operational oversight. 

Essential Functions:

Retail Leadership & Operations 

  • Provide direct leadership, coaching, and support to all Retail Managers.  

  • Establish and maintain operational standards, policies, and procedures across all retail locations.  

  • Drive consistent execution of company initiatives, promotions, and strategic objectives.  

  • Monitor and improve store performance through KPI analysis and action planning.  

  • Conduct regular store visits and operational audits to ensure compliance and operational excellence.  

  • Develop and implement strategies to improve sales, productivity, profitability, and customer satisfaction.  

  • Partner with cross-functional departments to ensure stores are adequately supported and aligned with organizational goals.  

Team Leadership & Development 

  • Recruit, develop, and retain high-performing retail leadership teams.  

  • Conduct regular one-on-one meetings, performance reviews, and development planning with Retail Managers.  

  • Create succession plans and identify future leaders within the retail organization.  

  • Foster a culture of accountability, engagement, teamwork, and continuous improvement.  

  • Ensure consistent application of company policies and performance management practices.  

Customer Experience 

  • Champion an exceptional customer experience across all retail locations.  

  • Analyze customer feedback and identify opportunities for improvement.  

  • Develop initiatives that increase customer loyalty, retention, and satisfaction.  

  • Ensure retail teams maintain professional, knowledgeable, and service-oriented interactions with customers.  

Financial & Business Management 

  • Monitor and analyze sales performance, labor costs, inventory metrics, and other operational KPIs.  

  • Develop action plans to achieve revenue, profitability, and operational goals.  

  • Partner with Finance and HR to manage budgets, staffing plans, and labor utilization.  

  • Utilize data and reporting tools to identify trends and drive business decisions.  

Compliance & Risk Management 

  • Ensure compliance with all company policies, regulatory requirements, and industry standards.  

  • Maintain adherence to state and local regulations applicable to retail operations.  

  • Partner with Compliance, Security, and Operations teams to mitigate risk and address operational concerns.  

  • Conduct investigations and corrective action processes as needed.  

Inventory & Operational Controls 

  • Collaborate with Inventory, Fulfillment, and Operations teams to ensure product availability and inventory accuracy.  

  • Monitor inventory trends and implement corrective actions to minimize shrinkage and operational losses.  

  • Ensure stores follow established inventory handling, cash management, and security procedures. 

Additional Responsibilities:

  • Ability to travel regularly between retail locations throughout Texas.  

  • Expected travel of approximately 40%-60% of working time, depending on business needs, store performance, staffing support, and expansion activities.  

  • Frequent visits to retail locations to conduct operational reviews, coach leaders, support store initiatives, and ensure consistency across the organization.  

  • Occasional overnight travel may be required.  

  • Must maintain a valid driver's license and be able to travel independently throughout the state. 

What You'll Need to Succeed:

Required 

  • Bachelor's degree in Business Administration, Retail Management, Operations Management, or related field; equivalent experience may be considered.  

  • 5+ years of multi-unit retail leadership experience.  

  • 3+ years of direct people leadership experience managing managers.  

  • Demonstrated success leading multiple retail locations and achieving operational goals.  

  • Strong understanding of retail operations, workforce management, inventory control, and customer service.  

  • Experience analyzing KPIs and translating data into actionable business strategies.  

  • Excellent communication, coaching, and leadership skills.  

  • Ability to travel regularly between retail locations.  

Preferred 

  • Experience in highly regulated industries such as healthcare, pharmacy, medical cannabis, alcohol, or other compliance-driven retail environments.  

  • Experience supporting retail growth, new store openings, or multi-site operations.  

  • Familiarity with POS systems, workforce management platforms, and retail reporting tools.  

  • Knowledge, Skills & Abilities 

  • Strong leadership and team development capabilities.  

  • Ability to influence and build relationships across all levels of the organization.  

  • Strategic thinker with strong problem-solving skills.  

  • Excellent organizational and project management abilities.  

  • Ability to manage multiple priorities in a fast-paced environment.  

  • Strong financial acumen and business judgment.  

  • Commitment to delivering exceptional customer experiences.  

Physical Requirements:

  • Ability to travel between retail locations as needed.  

  • Ability to sit, stand, walk, and use a computer for extended periods.  

  • Ability to occasionally lift and move items up to 25 pounds. 

Benefits Package:
Medical, Dental, Vision
Telehealth - Medical
Telehealth - Mental Health Counseling
401(k) with company matching
Paid Vacation
Paid Sick Leave
Paid Holidays
Bereavement leave
Pre-Tax Flexible Spending Accounts
Basic Term Life Insurance and AD&D
Travel Reimbursement (if applicable)
Gym Reimbursement up to $50/month
& More

Texas Original Compassionate Cultivation is proud to be an Equal Opportunity Employer.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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