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Workforce Management Manager Jobs in Oregon (NOW HIRING)

Workforce Management Schedule: Full-time | Day shift Salary Range: $116,413.30 - $157,499.66 per year Eligible for an annual bonus incentive #LI-Remote How you'll make an impact in this role * Design ...

OR · On-site

Lifted is the first talent, country, and contract-agnostic contingent workforce management solution, giving enterprises a unified way to source, contract, manage, and pay any type of contingent ...

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Enterprise Architect (XIN001_HX7B)

Portland, OR

$73.25 - $94.50/hr

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

Payroll Specialist

Beaverton, OR · On-site

$78K - $85K/yr

Manage payroll-related updates such as deductions, garnishments, and direct deposit changes * Review and validate timekeeping data using UKG Workforce Management * Assist with 401(k) contributions ...

Payroll Specialist

Beaverton, OR · On-site

$78K - $85K/yr

Manage payroll-related updates such as deductions, garnishments, and direct deposit changes * Review and validate timekeeping data using UKG Workforce Management * Assist with 401(k) contributions ...

Payroll Specialist

Beaverton, OR · On-site

$78K - $85K/yr

Manage payroll-related updates such as deductions, garnishments, and direct deposit changes * Review and validate timekeeping data using UKG Workforce Management * Assist with 401(k) contributions ...

Floor Manager

Salem, OR · On-site

$27.40/hr

... workforce management) and helps to drive positive customer and employee experiences, while working to increase sales and profitability. Some daily tasks can include assisting customers on the sales ...

... workforce management) and helps to drive positive customer and employee experiences, while working to increase sales and profitability. Some daily tasks can include assisting customers on the sales ...

... workforce management) and helps to drive positive customer and employee experiences, while working to increase sales and profitability. Some daily tasks can include assisting customers on the sales ...

... workforce management) and helps to drive positive customer and employee experiences, while working to increase sales and profitability. Some daily tasks can include assisting customers on the sales ...

... workforce management) and helps to drive positive customer and employee experiences, while working to increase sales and profitability. Some daily tasks can include assisting customers on the sales ...

... workforce management) and helps to drive positive customer and employee experiences, while working to increase sales and profitability. Some daily tasks can include assisting customers on the sales ...

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Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Oregon? The most popular types of Workforce Management jobs in Oregon are:
What are popular job titles related to Workforce Management Manager jobs in Oregon? For Workforce Management Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Oregon look for? The top searched job categories for Workforce Management Manager jobs in Oregon are:
What cities in Oregon are hiring for Workforce Management Manager jobs? Cities in Oregon with the most Workforce Management Manager job openings:
UKG Business Intelligence Manager

UKG Business Intelligence Manager

Ascension

Remote

Full-time

Medical, PTO

Re-posted 10 days ago


Ascension Healthcare rating

7.0

Company rating: 7.0 out of 10

Based on 1,027 frontline employees who took The Breakroom Quiz

416th of 886 rated healthcare providers


Job description

Your future role at a glance

Location: Remote 

Department/Specialty: Workforce Management

Schedule: Full-time | Day shift

Salary Range: $116,413.30 - $157,499.66 per year

Eligible for an annual bonus incentive

#LI-Remote

How you'll make an impact in this role
  • Design and deliver interactive dashboards, reports, and visualizations using UKG Pro, Oracle FDI, Tableau, and Google Sheets to help stakeholders easily identify workforce trends and operational patterns.
  • Identify and eliminate bottlenecks in UKG Pro processes to maximize capacity utilization, optimize labor, and enhance both patient care delivery and operational efficiency.
  • Query and manipulate data from modern data storage systems using SQL, Python, R, and BigQuery to address complex WFM challenges and requirements.
  • Establish KPI targets and thresholds using historical data and utilize advanced statistical techniques or machine learning to analyze staffing levels, scheduling patterns, and labor costs.
  • Drive large-scale WFM analytics projects, identify efficiency reporting opportunities, and develop real-time solutions for agile operational decision-making.
  • Partner with ADSI and cross-functional teams to ensure data accuracy and integrity while advising on WFM best practices and service delivery models.
What minimum qualifications you'll need

Education:

  • High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.
What additional requirements you'll need
  • Advanced proficiency as a UKG data expert and solutions specialist, with strong technical skills in Oracle Cloud, SQL, Python, R, and BigQuery.
  • Proven ability to balance multiple cross-functional priorities, manage large-scale WFM analytics projects, and support complex operational requirements.
  • Experience leveraging data-driven insights and scheduling analytics specifically aimed at optimizing healthcare operations or patient care delivery.
Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Employment Type: FULL_TIME

What Ascension Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ascension logo

About Ascension

Sourced by ZipRecruiter

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Industry

Health care and social assistance and outpatient health care

Company size

10,000+ Employees

Headquarters location

St. Louis, MO, US