The Global Director of Workforce Administration is a senior HR operations leader responsible for ... Manages vendor relationships to ensure high-quality, cost-effective services, through vendor ...
The Global Director of Workforce Administration is a senior HR operations leader responsible for ... Manages vendor relationships to ensure high-quality, cost-effective services, through vendor ...
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TekWissen group is a workforce management provider throughout the USA and many other countries in the world. Our client is a leading biotechnology company that combines technological insight with ...
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Background instrategic planning,e.g.management consulting, corporate strategy, or go-to-market ... Experience in workforce development strategy within technology, ed-tech, SaaS, or education ...
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Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
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Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
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Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
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Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
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Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
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Be Seen First
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Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
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Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...
Travel Certified Occupational Therapist Assistant (COTA) - $36 to $38 per hour in Saint Helens, OR
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Travel Certified Occupational Therapist Assistant (COTA) - $36 to $38 per hour in Saint Helens, OR
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Travel Certified Occupational Therapist Assistant (COTA) - $36 to $38 per hour in Grants Pass, OR
$36 - $38/hr
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
New
Travel Certified Occupational Therapist Assistant (COTA) - $36 to $38 per hour in Grants Pass, OR
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Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
New
Travel Certified Occupational Therapist Assistant (COTA) - $36 to $38 per hour in Grants Pass, OR
$36 - $38/hr
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
New
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
New
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
New
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Driven by a commitment to quality, compliance, and clinician support, PRISMGLOBAL 360 combines streamlined recruitment, credentialing excellence, and responsive workforce management to connect health ...
Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What is the highest paying manager job?
Is workforce management the same as HR?
What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?
What does a Workforce Management Manager do?
Is WFM a good career?
What are some common challenges faced by Workforce Management Managers, and how can they be addressed?
Is WFM part of HR?

Other
Posted 21 days ago
Ball rating
7.7
Based on 22 frontline employees who took The Breakroom Quiz
Job description
Primary Purpose of the Position:
The Global Director of Workforce Administration is a senior HR operations leader responsible for shaping and delivering a seamless, technologyenabled, and compliant workforce administration ecosystem across Ball. Reporting to the VP of GBS, this role serves as a driver of the Networked HR Model, ensuring that employee lifecycle processes, talent operations, and total rewards administration are efficient, scalable, and aligned with business growth and transformation.
This leader will partner with the HR organization to transition workforce administration from a regional to a centralized global model. While transitioning, will drive global standardization, operational excellence, and continuous improvement to deliver a consistent and highquality employee experience.
What Will You be Responsible For?
Leadership and service delivery:
- Deliver the strategy for workforce administration, aligning processes, systems, and governance with the Networked HR Model.
- Build and execute a multiyear roadmap for scalable, technologydriven HR operations.
- Serve as a strategic advisor to senior HR and business leaders on workforce administration capabilities, risks, and opportunities.
- Build, mentor, and develop a high-performing team, fostering a culture of collaboration, inclusion and accountability
- Deliver training, coaching, and career development to foster an environment of continuous developmentEstablish and deliver to clear KPIs and performance metrics to drive excellence within the workforce administration team.
Governance & compliance:
- Establish and maintain global governance frameworks for employee lifecycle transactions, data, talent operations, and total rewards administration ensuring compliance with labor laws, GDPR, and global HR data privacy regulations.
- Ensure compliance with global, regional, and local labor regulations, data privacy requirements, and internal policies.
- Partner with Legal, Audit, and Compliance to proactively manage risk and strengthen controls.
Operational excellence:
- Lead the design, optimization, and delivery of endtoend employee lifecycle processes (hiretoretire).
- Drive standardization and simplification across regions while enabling necessary local flexibility.
- Implement continuous improvement methodologies to enhance accuracy, speed, and service quality.
- Ensures smooth inquiry and issue resolution, employee support, and consistent workforce practices across the organization.
- Utilize data analytics to track performance, optimize processes, and enhance employee satisfaction.
Technology & systems enablement:
- Partner with Ball Technology teams to optimize HRIS platforms, automation, AI and digital tools supporting workforce administration.
- Champion the adoption of selfservice, workflow automation, AI, and datadriven decisionmaking.
- Ensure system configurations and processes support global consistency, compliance and IT standards.
- Manages vendor relationships to ensure high-quality, cost-effective services, through vendor selection, negotiation, and performance monitoring.
- Accountable for process delivery adoption, including use of technology solutions enabling process.
Crossfunctional partnership:
- Collaborate with Talent Acquisition, Total Rewards, HR Business Partners, Payroll, IT and Finance to ensure seamless endtoend processes and alignment between workforce administration and business priorities.
- Act as a key liaison between HR and business operations to ensure workforce administration supports organizational priorities.
- Partner with global and regional leaders to understand needs, remove barriers, and drive adoption of standardized processes.
Financial management:
- Manage and oversee the department budget, conducting cost analysis and optimization initiatives.
- Negotiate vendor contracts, assess ROI on recruitment tools and initiatives, and implement cost-saving measures without compromising talent quality.
What Are We Looking For?
- Minimum of a Bachelor's Degree in Human Resources or related field required; Master's degree preferred.
- 10+ years of progressive HR operations, workforce administration, or shared services leadership experience required.
- Proven success leading global teams and delivering largescale operational transformation required.
- Required to demonstrated deep expertise in HR processes, HRIS platforms (e.g., Workday, SAP SuccessFactors), and compliance requirements.
- Strong analytical, problemsolving, and processoptimization skills required.
- Demonstrated ability to influence senior leaders and drive change across complex, matrixed organizations required.
- Experience in a Global Business Services (GBS) or shared services environment preferred.
- Background in manufacturing, supply chain, or similarly complex operational environments preferred.
- Lean, Six Sigma, or continuous improvement certification preferred.
Compensation & Benefits:
- This role can be based remotely; however, regular travel to Ball facilities may be required.
- Hiring Salary Range: $ 147,200 - $215,240 (USD) (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
- This role will be eligible to participate in the annual incentive compensation plan.
- Ball includes a comprehensive benefits structure, go to our career site and click "Total Rewards" to learn more.
When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details-such as your date of birth, school attendance dates, or graduation dates-from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).
Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.
#remote
#RM1-LI
About Ball
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Broomfield, CO, US
Year founded
1880