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Wfm Manager Jobs in Oregon (NOW HIRING)

Sarian, Inc.

UKG Pro WFM Solution Architect

OR · On-site +1

$59 - $77.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Expert in UKG Pro WFM modules, including Timekeeper, Accruals, Scheduling, Forecasting, Dell Boomi, and Device Manager. Skilled in customizing these modules to meet specific client needs and improve ...

Five9

OR

$232K - $243K/yr

The ideal candidate brings a proven track record in QM and WFM product management, hands-on experience designing and building workforce engagement solutions, and a passion for solving complex ...

Ascension

UKG Business Intelligence Manager

  • Medical

  • PTO

Workforce Management Schedule: Full-time | Day shift Salary Range: $116,413.30 - $157,499.66 per ... Drive large-scale WFM analytics projects, identify efficiency reporting opportunities, and develop ...

VSP Vision

Optical Manager

Hillsboro, OR · On-site

$65K - $91K/yr

The basic function of the Optical Manager is to drive profitable sales growth. This must be ... and WFM), must demonstrate a high level of engagement in virtual environments, including ...

Point C

OR · On-site

  • PTO

The Workforce Manager is responsible for supporting workforce management systems, forecasting ... Experience with WFM platforms (Zendesk, HubSpot, Verint, NICE, Aspect, UKG, Genesys, etc.

VSP Vision

Optical Manager - Hillsboro, OR

Hillsboro, OR · On-site +1

$65K - $91K/yr

The basic function of the Optical Manager is to drive profitable sales growth. This must be ... and WFM), must demonstrate a high level of engagement in virtual environments, including ...

Whole Foods Market

Department Manager

Hillsboro, OR · On-site

$25.10 - $42.50/hr

  • Medical

  • PTO

All positions must strive to support WFM core values and goals, promote national, regional, and ... Advanced knowledge of products, buying, pricing, merchandising, and inventory management * Food ...

Whole Foods Market

Butcher

Portland, OR

$18.50 - $30.20/hr

  • Medical

  • PTO

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

Ascension

Senior Business Systems Analyst

$96K - $134K/yr

  • Medical

  • PTO

Serve as a subject matter expert and solution specialist on large-scale workforce management (WFM) projects, driving WFM analytics, insights, and high-quality solutions across cross-functional teams.

Whole Foods Market

Butcher - Part Time

Portland, OR · On-site

$18.50 - $30.20/hr

  • Medical

  • PTO

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

Whole Foods Market

Butcher - Part Time

Portland, OR · On-site

  • Medical

  • PTO

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

Whole Foods Market

Butcher - Part Time

Portland, OR · On-site

$18.50 - $30.20/hr

  • Medical

  • PTO

Checks product to make sure it meets WFM quality standards. * Maintains sampling program ... Ability to follow directions and procedures; effective time management and organization skills.

New

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All JobsWfm JobsWfm Manager JobsWfm Manager Jobs in Oregon

Wfm Manager information

See Oregon salary details

$24.3K

$64.9K

$108.4K

How much do wfm manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for wfm manager in Oregon is $64,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a WFM manager?

Workforce Management (WFM) Managers are professionals responsible for overseeing staff scheduling, forecasting workload, and optimizing resource allocation within an organization. They use data analysis and specialized software to ensure that the right number of employees are available to meet business needs, particularly in customer service environments like call centers. WFM Managers play a key role in improving efficiency, reducing costs, and maintaining high service levels by balancing staffing with demand. Their responsibilities often include real-time monitoring, capacity planning, and reporting on workforce metrics.

What is the difference between Wfm Manager vs Workforce Analyst?

AspectWfm ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Certified Workforce Planning Professional (CWPP) are commonUsually holds a bachelor’s degree in analytics, business, or related field; may also pursue certifications in data analysis or workforce planning
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service operationsAnalyzes data, develops reports, and provides insights to optimize workforce performance
Employer & Industry UsageFound in call centers, retail, healthcare, and other industries with large workforce management needsCommon in similar industries, focusing on data analysis to support workforce decisions

The Wfm Manager oversees the entire workforce management process, including team leadership and strategic planning, while the Workforce Analyst focuses on data analysis and reporting to inform staffing decisions. Both roles are essential in optimizing workforce efficiency but differ in scope and responsibilities.

What are common challenges faced by a WFM manager and how can they be addressed?

One of the most common challenges for a WFM (Workforce Management) Manager is accurately forecasting staffing needs to balance operational efficiency with service quality. Fluctuating call volumes, unexpected absences, and changing business priorities can complicate scheduling. Successful WFM Managers proactively use historical data, real-time analytics, and close collaboration with operations teams to adjust plans quickly. Regular communication with both agents and leadership helps identify pain points early and implement effective solutions.

What skills and qualifications are needed to thrive as a WFM manager?

To thrive as a WFM Manager, you need strong analytical skills, expertise in forecasting, scheduling, and capacity planning, typically supported by a degree in business, statistics, or a related field. Proficiency with WFM software like NICE, Verint, or Genesys, and certifications in workforce management tools or methodologies, are highly valued. Exceptional communication, leadership, and problem-solving abilities help you effectively lead teams and collaborate across departments. These skills and qualities are crucial to ensure optimal staffing, efficient operations, and high customer satisfaction in dynamic environments.

What is the role of a Wfm Manager?

A Wfm (Workforce Management) Manager oversees staffing, scheduling, and resource allocation to ensure optimal team performance and service levels. They analyze data, use workforce management tools, and coordinate with other departments to meet operational goals efficiently.

Is a Wfm Manager career stressful?

A WFM (Workforce Management) Manager role can be stressful due to the need to balance staffing levels, meet performance targets, and handle operational challenges. The job often requires strong analytical skills, attention to detail, and the ability to adapt to changing business needs, which can contribute to work-related stress.

Is a Wfm Manager a good career?

A WFM (Workforce Management) Manager is a valuable role responsible for optimizing staffing, scheduling, and resource allocation within organizations, often requiring skills in data analysis and workforce planning tools. It offers opportunities for advancement in operations and leadership, with a typical focus on improving efficiency and service levels. The role can be stable and well-compensated, especially in industries like customer service, healthcare, and technology.
What are the most commonly searched types of Wfm jobs in Oregon? The most popular types of Wfm jobs in Oregon are:
What are popular job titles related to Wfm Manager jobs in Oregon? For Wfm Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Wfm Manager jobs in Oregon look for? The top searched job categories for Wfm Manager jobs in Oregon are:
What cities in Oregon are hiring for Wfm Manager jobs? Cities in Oregon with the most Wfm Manager job openings:
Wfm Manager jobs near you
Infographic showing various Wfm Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,865 per year, or $31.2 per hour.

UKG Pro WFM Solution Architect

Sarian, Inc.

OR • On-site, Remote

$59 - $77.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Role: UKG Pro WFM Solution Architect/only W2
Location: Seattle, WA
Remote
JD:
  • Leading large-scale UKG Pro WFM implementations and providing strategic direction to ensure successful implementation and optimization. Experience as a solution architect for UKG Pro WFM / Dimensions Implementation for a multi country rollout
  • Proven track record in providing comprehensive end-to-end implementation solutions from inception to completion, involving requirements gathering, system design, configuration, testing, deployment, staggered rollout and hypercare.
  • Experience in defining system architecture, , ensuring alignment to business needs and driving technical excellence through this implementation
  • Expert in UKG Pro WFM modules, including Timekeeper, Accruals, Scheduling, Forecasting, Dell Boomi, and Device Manager. Skilled in customizing these modules to meet specific client needs and improve operational efficiency. Experience in integrating these modules with other enterprise systems to streamline processes and ensure data accuracy.
  • Deep expertise in UKG Pro WFM, systems integrations and WFM best practices.

Good-to-Have:
  • UKG Pro WFM certifications (highly preferred)
  • Experience working as a solution architect for Kronos WFC
  • A self-starter and can deliver and be adaptable in understanding functional and technical requirements.
  • Excellent analytical and problem-solving skills.
  • Must have a learner attitude with minimum supervision.
  • Good written & oral communication skills & strong team player
  • Strong communication and presentation skills, with the ability to effectively manage customer expectations.

TCS Employee Benefits Summary:
  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insur ance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Manikanth
Sarian Solutions, Inc.
Ph: 732-790-2266 X 105
manikanth.d@sariansolutions.com | https://www.sarianinc.com/

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