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Member Experience Manager Jobs in Oregon (NOW HIRING)

Clayton Homes

Team Member Experience Manager

Prineville, OR · On-site

$116K - $117K/yr

... Manager) * Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision. * Pay ...

Clayton Homes

Team Member Experience Manager

Prineville, OR · On-site

$116K - $117K/yr

... Manager) * Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision. * Pay ...

Netflix

Manager, Member Experience - Ads DSE

OR · On-site +1

$523K - $920K/yr

As an important part of the Ad Marketplace team, the Member Ad Experience team is responsible for ... Lead strong partnerships with stakeholders from across the business - from product management ...

themac

Member Experience Lead

Portland, OR · On-site

Working closely with the Senior Membership Manager and departments across MAC, you'll help shape ... Advocate for the new member perspective and help create a cohesive onboarding experience across all ...

themac

Member Experience Lead

Portland, OR

Working closely with the Senior Membership Manager and departments across MAC, you'll help shape ... Advocate for the new member perspective and help create a cohesive onboarding experience across all ...

Multnomah Athletic Club

Member Experience Lead

Portland, OR · On-site

$65K - $85K/yr

Working closely with the Senior Membership Manager and departments across MAC, you'll help shape ... Advocate for the new member perspective and help create a cohesive onboarding experience across all ...

themac

Senior Membership Manager

Portland, OR

Supervise and develop a team supporting member experience, admissions, operations, and analytics ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...

themac

Senior Membership Manager

Portland, OR · On-site

Supervise and develop a team supporting member experience, admissions, operations, and analytics ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...

themac

Digital Experience Lead

Portland, OR · On-site

The Role The Multnomah Athletic Club (MAC) is seeking a Digital Experience Lead. This lead will be ... expert for member-facing digital platforms and experiences. In this role, you'll manage and ...

themac

Digital Experience Lead

Portland, OR · On-site

The Role The Multnomah Athletic Club (MAC) is seeking a Digital Experience Lead. This lead will be ... expert for member-facing digital platforms and experiences. In this role, you'll manage and ...

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Showing results 1-20

All JobsMember Experience JobsMember Experience Manager JobsMember Experience Manager Jobs in Oregon

Member Experience Manager information

See Oregon salary details

$25.9K

$62.9K

$122.6K

How much do member experience manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for member experience manager in Oregon is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a member experience manager?

A Member Experience Manager is a professional responsible for ensuring that members of an organization, such as a gym, club, or association, have positive and engaging interactions throughout their membership journey. They design and implement strategies to enhance member satisfaction, retention, and loyalty by addressing feedback, managing communications, and improving services. Member Experience Managers often collaborate with other teams to create a welcoming environment and resolve any issues members may encounter.

How does a member experience manager typically collaborate with other departments to enhance member satisfaction?

A Member Experience Manager frequently works cross-functionally, partnering with teams such as Marketing, Operations, and Customer Support to ensure a seamless member journey. They gather feedback from members, analyze data, and communicate insights to relevant departments to drive improvements in products, services, and processes. Regular meetings and collaborative projects are common, allowing the Member Experience Manager to advocate for member needs and champion initiatives that boost satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member experience manager, and why are they important?

To thrive as a Member Experience Manager, you need expertise in customer service, relationship management, and a background in business or hospitality, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, feedback management tools, and data analytics platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive mindset set top performers apart in this role. These skills ensure consistently positive member interactions, drive retention, and foster long-term loyalty crucial to an organization’s success.

What is the difference between Member Experience Manager vs Customer Success Manager?

AspectMember Experience ManagerCustomer Success Manager
Primary FocusEnhancing member engagement and satisfactionEnsuring customer retention and success with products/services
Work EnvironmentMembership organizations, clubs, associationsTech companies, SaaS, service industries
Required SkillsCommunication, relationship management, event planningOnboarding, technical knowledge, problem-solving
Common UsageMembership retention, community buildingAccount management, product adoption

While both roles focus on improving client or member satisfaction, the Member Experience Manager primarily works within membership-based organizations to foster engagement and loyalty. In contrast, the Customer Success Manager typically operates in the tech and SaaS sectors, focusing on helping clients succeed with products or services to ensure retention and growth.

How do you become a member experience manager?

To become a member experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service, community management, or client relations. Strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools are also important for success in this role.

What are the most commonly searched types of Member Experience jobs in Oregon?

The most popular types of Member Experience jobs in Oregon are:

What are popular job titles related to Member Experience Manager jobs in Oregon?

For Member Experience Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Member Experience Manager jobs in Oregon look for?

The top searched job categories for Member Experience Manager jobs in Oregon are:

What cities in Oregon are hiring for Member Experience Manager jobs?

Cities in Oregon with the most Member Experience Manager job openings:

Member Experience Manager jobs near you
Infographic showing various Member Experience Manager job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

Team Member Experience Manager

Clayton Homes

Prineville, OR • On-site

$116K - $117K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Clayton Homes rating

6.8

Company rating: 6.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

58th of 80 rated construction

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Position Summary: Oversees all Team Member Experience (TMX) programs and processes to help the organization achieve its goals of maximizing team member engagement and lowering team member turnover. TMX programs include Recruiting & Hiring, On-Boarding & Orientation, Job Skills Training, Engagement & Retention, Performance Management, Employment Practices, Benefits / Salary Administration, and Payroll/Attendance. Also helps plan and facilitate leadership training for managers, supervisors and team leaders.
Duties / Responsibilities:
  • Planning & Oversight
    • Assesses effectiveness of HR practices and leads the development and implementation of improvements to move toward our vision of world class team member experience.
    • Analyzes key performance indicators to look for trends and root causes of turnover; presents results and recommendations to the appropriate facility leadership (GM/ PM, Ops or Production Manager)
    • Helps leadership team develop its vision for World Class Team Member Experience; facilitates goal setting and action planning to prioritize and align HR programs with vision.
  • Pay & Rewards:
    • Oversees Benefits/Salary administration and Payroll/Attendance.
    • Collaborates with HRBP on any pay related issue or concern, by position or within market.
  • Recruiting & Hiring:
    • Responsible for oversight of recruiting, screening, interviewing, and on-boarding processes. Anticipates staffing needs by keeping close contact with plant leadership and ensures compliance with all hiring regulations and policies.
    • Ensures new hires are welcomed and integrated into their teams; manages orientation, referral program, and serves as liaison between team members and team leaders, facilitates resolution of any issues identified.
  • Job Skills Training:
    • Partners with People Leaders to ensure team members have been properly trained on job skills, Safety protocols & standards, LEAN organizational structure, housekeeping standards and any site specific standards/programs.
    • Trains and coaches People Leaders on how to set clear expectations of team members, praise & recognition their teams, and confront non-performance.
  • Leadership:
    • Facilitates leadership development workshops for Team Leaders.
    • Helps assess leadership performance and advise GM/PM on development plans.
    • Leads training on interviewing, hiring, terminations, promotions, performance evaluations, harassment, etc.
  • Employment Practices:
    • Consults with HRBP to ensure that policies comply with federal and state law.
    • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting comply.
    • Investigates and advises management in appropriate resolution of employee relations issues.
  • Performance Management:
    • Ensures a process exists to carry out performance evaluations according to program design.
    • Aids, training, & coaching to leaders on how to have two-way conversations, provide actionable feedback & build trust with team members.
  • Additional Initiatives:
    • Serve as the facility point of contact for initiatives such as VTO, Wellbeing, etc.

Qualifications:
  • 4-year degree in Human Resources, Business / Management, or Organizational Development
  • Minimum 3 years of progressive leadership experience in HR or Training / OD positions
  • Knowledge and experience in HR, Organizational Planning, Recruitment, Organizational Development, Employee Relations, Safety, Employee Engagement, and Employee Development
  • Better than average written and spoken communication skills
  • Outstanding interpersonal relationship building and coaching skills
  • Previous experience in manufacturing environment preferred

Physical Demands:
  • Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
  • Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
  • Constantly works in an indoor, temperature-controlled, sealed-window office environment.
  • Work primarily involves sitting / standing.

Travel Requirements:
  • None

Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00018
Clayton Supply

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