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Member Experience Manager Jobs in Oregon (NOW HIRING)

Troon

Events & Communications Manager

Bend, OR · On-site

We are seeking a creative, organized, and service-oriented Member Experience & Communications Manager to lead the planning and execution of the Club's social calendar while overseeing member ...

Hannah Pet Hospital

Service Manager

Portland, OR · On-site

$49K - $55K/yr

The Service Manager at Hannah Pet Hospital is responsible for ensuring an exceptional Member experience from the moment Members enter the hospital until they leave. This role involves managing the ...

Hannah Pet Hospital

Service Manager

Portland, OR · On-site

The Service Manager at Hannah Pet Hospital is responsible for ensuring an exceptional Member experience from the moment Members enter the hospital until they leave. This role involves managing the ...

Troon Golf

Events & Communications Manager

Bend, OR · On-site

We are seeking a creative, organized, and service-oriented Member Experience & Communications Manager to lead the planning and execution of the Club's social calendar while overseeing member ...

Hannah Pet Hospital

Service Manager

Portland, OR · On-site

The Service Manager at Hannah Pet Hospital is responsible for ensuring an exceptional Member experience from the moment Members enter the hospital until they leave. This role involves managing the ...

themac

Retail Store (M-Porium) Manager

Portland, OR

The Retail Manager is responsible for the overall strategy, operation, and performance of the Club ... What You'll Do Deliver Exceptional Member Experience * Ensure retail operations support the Club ...

themac

Retail Store (M-Porium) Manager

Portland, OR · On-site

The Retail Manager is responsible for the overall strategy, operation, and performance of the Club ... What You'll Do Deliver Exceptional Member Experience * Ensure retail operations support the Club ...

Snap Fitness Bend

Be Seen First

Club Manager

Bend, OR · On-site

$60K - $70K/yr

Deliver an outstanding member experience every day * Resolve member concerns professionally and promptly * Respond to member feedback, Medallia surveys, and online reviews * Ensure new member ...

Physiq Fitness

Club Manager

Springfield, OR · On-site

This role isn't just managing a club - it's building one ... Culture, systems, member experience, hiring, sales, and standards will all start with you. If you ...

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Showing results 21-40

All JobsMember Experience JobsMember Experience Manager JobsMember Experience Manager Jobs in Oregon

Member Experience Manager information

See Oregon salary details

$25.9K

$62.9K

$122.6K

How much do member experience manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for member experience manager in Oregon is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a member experience manager?

A Member Experience Manager is a professional responsible for ensuring that members of an organization, such as a gym, club, or association, have positive and engaging interactions throughout their membership journey. They design and implement strategies to enhance member satisfaction, retention, and loyalty by addressing feedback, managing communications, and improving services. Member Experience Managers often collaborate with other teams to create a welcoming environment and resolve any issues members may encounter.

How does a member experience manager typically collaborate with other departments to enhance member satisfaction?

A Member Experience Manager frequently works cross-functionally, partnering with teams such as Marketing, Operations, and Customer Support to ensure a seamless member journey. They gather feedback from members, analyze data, and communicate insights to relevant departments to drive improvements in products, services, and processes. Regular meetings and collaborative projects are common, allowing the Member Experience Manager to advocate for member needs and champion initiatives that boost satisfaction and retention.

What are the key skills and qualifications needed to thrive as a member experience manager, and why are they important?

To thrive as a Member Experience Manager, you need expertise in customer service, relationship management, and a background in business or hospitality, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, feedback management tools, and data analytics platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive mindset set top performers apart in this role. These skills ensure consistently positive member interactions, drive retention, and foster long-term loyalty crucial to an organization’s success.

What is the difference between Member Experience Manager vs Customer Success Manager?

AspectMember Experience ManagerCustomer Success Manager
Primary FocusEnhancing member engagement and satisfactionEnsuring customer retention and success with products/services
Work EnvironmentMembership organizations, clubs, associationsTech companies, SaaS, service industries
Required SkillsCommunication, relationship management, event planningOnboarding, technical knowledge, problem-solving
Common UsageMembership retention, community buildingAccount management, product adoption

While both roles focus on improving client or member satisfaction, the Member Experience Manager primarily works within membership-based organizations to foster engagement and loyalty. In contrast, the Customer Success Manager typically operates in the tech and SaaS sectors, focusing on helping clients succeed with products or services to ensure retention and growth.

How do you become a member experience manager?

To become a member experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service, community management, or client relations. Strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools are also important for success in this role.

What are the most commonly searched types of Member Experience jobs in Oregon?

The most popular types of Member Experience jobs in Oregon are:

What are popular job titles related to Member Experience Manager jobs in Oregon?

For Member Experience Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Member Experience Manager jobs in Oregon look for?

The top searched job categories for Member Experience Manager jobs in Oregon are:

What cities in Oregon are hiring for Member Experience Manager jobs?

Cities in Oregon with the most Member Experience Manager job openings:

Member Experience Manager jobs near you
Infographic showing various Member Experience Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

Club General Manager - Growth, Experience & Ops

24 Hour Fitness

Portland, OR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

24 Hour Fitness rating

6.3

Company rating: 6.3 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

29th of 63 rated gym and leisure clubs

Job description

24 Hour Fitness in Portland, OR is seeking a General Manager to drive membership growth, revenue, and club operations. You will lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales targets. You will build a results-driven culture, oversee daily operations, manage budgets, and promote safety and a welcoming club environment that helps members reach their fitness goals, while ensuring adherence to policies and community outreach. #J-18808-Ljbffr

What 24 Hour Fitness employees say

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Benefits

Hours and flexibility

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About 24 Hour Fitness

Sourced by ZipRecruiter

At 24 Hour Fitness we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

Industry

Fitness and sports centers

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1983

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