Work you'll do As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for: * Managing the end-to-end lifecycle of Statement of Work requests, including creation ...
Work you'll do As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for: * Managing the end-to-end lifecycle of Statement of Work requests, including creation ...
Workforce Management Solutions Architect - Techo-Functional
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Workforce Management Solutions Architect - Techo-Functional
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Night Shift Workforce Manager
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Oversee scheduling, staffing, and productivity using workforce management tools * Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to identify trends ...
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Oversee scheduling, staffing, and productivity using workforce management tools * Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to identify trends ...
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$100K - $130K/yr
Oversee scheduling, staffing, and productivity using workforce management tools * Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to identify trends ...
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Omaha, NE · Remote
$100K - $130K/yr
Oversee scheduling, staffing, and productivity using workforce management tools * Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to identify trends ...
Call Center Manager
Omaha, NE · Remote
$100K - $130K/yr
Oversee scheduling, staffing, and productivity using workforce management tools * Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to identify trends ...
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Manage capacity planning, workforce strategy, hiring, onboarding, and team development initiatives. * Foster a high-performance culture focused on accountability, operational excellence ...
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Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What are the key skills and qualifications needed to thrive as a workforce management manager?
What does a workforce management manager do?
What are some common challenges faced by workforce management managers, and how can they be addressed?

Full-time
Posted 11 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Senior Consultant, Specialized Contracts and Procurement Leadership
Position Summary
The Senior Consultant supports the Contingent Workforce Management (CWM) Team through the end-to-end management of subcontractor agreements and Statements of Work (SOWs). This role works across Deloitte businesses to understand engagement needs, coordinate vendor relationships, and support the timely processing and execution of subcontractor requests. The position also partners with internal stakeholders to support compliance, contracting, reporting, and process improvement activities.
Recruiting for this role ends on August 13, 2026.
Work you'll do
As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for:
- Managing the end-to-end lifecycle of Statement of Work requests, including creation support, redline coordination, execution, onboarding, maintenance, and offboarding in ServiceNow and Fieldglass
- Coordinating with Strategic Procurement Services, the Office of General Counsel, Independence, Risk, and other stakeholders to support contract processing and compliance requirements
- Reviewing and managing the Fieldglass SOW intake queue, resolving issues, and educating business stakeholders on engagement options
- Supporting vendor setup and administrative activities, including registration, onboarding, timesheets, invoicing, and related inquiries
- Maintaining program documentation, agreement records, reporting support, and productivity tracking while identifying process improvement opportunities
- Building and maintaining relationships with vendor partners while leading regular business reviews to assess performance and support continued growth.
- Supporting vendor program improvements through reporting, user acceptance testing, stakeholder education, and special projects tied to marketplace trends, vendor capabilities, and process enhancements.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
The team
The Contingent Workforce Team is a part of the Talent Acquisition organization. This team is focused on managing the contractor demand and ensuring a positive candidate experience throughout the recruitment process.
Qualifications
Required:
- Bachelors degree or equivalent
- 5+ years of experience in Human Resources or Procurement, including contracts and Statements of Work management
- Experience using SAP Fieldglass, ServiceNow, Microsoft Excel, Microsoft PowerPoint, and Microsoft Teams
- Experience supporting subcontractor onboarding, maintenance, and offboarding activities
- Experience coordinating with procurement, legal, risk, finance, and business stakeholders
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76600 to $141000.
Qualifications:Senior Consultant, Specialized Contracts and Procurement Leadership
Position Summary
The Senior Consultant supports the Contingent Workforce Management (CWM) Team through the end-to-end management of subcontractor agreements and Statements of Work (SOWs). This role works across Deloitte businesses to understand engagement needs, coordinate vendor relationships, and support the timely processing and execution of subcontractor requests. The position also partners with internal stakeholders to support compliance, contracting, reporting, and process improvement activities.
Recruiting for this role ends on August 13, 2026.
Work you'll do
As a Senior Consultant on the Contingent Workforce Management team, you will be responsible for:
- Managing the end-to-end lifecycle of Statement of Work requests, including creation support, redline coordination, execution, onboarding, maintenance, and offboarding in ServiceNow and Fieldglass
- Coordinating with Strategic Procurement Services, the Office of General Counsel, Independence, Risk, and other stakeholders to support contract processing and compliance requirements
- Reviewing and managing the Fieldglass SOW intake queue, resolving issues, and educating business stakeholders on engagement options
- Supporting vendor setup and administrative activities, including registration, onboarding, timesheets, invoicing, and related inquiries
- Maintaining program documentation, agreement records, reporting support, and productivity tracking while identifying process improvement opportunities
- Building and maintaining relationships with vendor partners while leading regular business reviews to assess performance and support continued growth.
- Supporting vendor program improvements through reporting, user acceptance testing, stakeholder education, and special projects tied to marketplace trends, vendor capabilities, and process enhancements.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
The team
The Contingent Workforce Team is a part of the Talent Acquisition organization. This team is focused on managing the contractor demand and ensuring a positive candidate experience throughout the recruitment process.
Qualifications
Required:
- Bachelors degree or equivalent
- 5+ years of experience in Human Resources or Procurement, including contracts and Statements of Work management
- Experience using SAP Fieldglass, ServiceNow, Microsoft Excel, Microsoft PowerPoint, and Microsoft Teams
- Experience supporting subcontractor onboarding, maintenance, and offboarding activities
- Experience coordinating with procurement, legal, risk, finance, and business stakeholders
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76600 to $141000.
Education:NoneEmployment Type: