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Workforce Management Manager Jobs in Illinois (NOW HIRING)

ADP Workforce Specialist

Chicago, IL · On-site

$24.25 - $33/hr

William Everett is a national management and information technology consulting firm headquartered ... The ADP Workforce Specialist serves as the primary subject matter expert for all ADP Workforce ...

Workforce Management & Scheduling * Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms. * Configure forecasting parameters, scheduling ...

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Workforce Coordinator

Chicago, IL · On-site

$65K - $70K/yr

Who we are At Introl, we specialize in large-scale GPU cluster deployments, managing up to 100,000 ... Workforce Support Assist technicians with onboarding, assignments, and project-related questions.

Workforce Management & Scheduling * Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms. * Configure forecasting parameters, scheduling ...

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Workforce Management & Scheduling * Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms. * Configure forecasting parameters, scheduling ...

New

Description The Manager, Performance Strategy & AI Activation is responsible for evolving how CDW ... The position reports to the Director, Talent Strategy & Workforce Transformation. What you'll do ...

Description The Manager, Performance Strategy & AI Activation is responsible for evolving how CDW ... The position reports to the Director, Talent Strategy & Workforce Transformation. What you'll do ...

Description The Manager, Performance Strategy & AI Activation is responsible for evolving how CDW ... The position reports to the Director, Talent Strategy & Workforce Transformation. What you'll do ...

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On-Site Manager

Bloomingdale, IL · On-site

$57K - $65K/yr

Minimum 2 years of supervisory, team lead, staffing, or workforce management experience in a manufacturing, production, warehouse, or industrial environment. * Strong leadership and employee ...

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... , CRM, workforce management systems). · Manage and support rollout of mobile applications, surveillance systems, and reporting dashboards. · Maintain vendor relationships for all tech-related ...

Account Manager

Urbana, IL · On-site

$60K - $75K/yr

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...

Showing results 41-60

Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Illinois?

The most popular types of Workforce Management jobs in Illinois are:

What are popular job titles related to Workforce Management Manager jobs in Illinois?

For Workforce Management Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Illinois look for?

The top searched job categories for Workforce Management Manager jobs in Illinois are:

What cities in Illinois are hiring for Workforce Management Manager jobs?

Cities in Illinois with the most Workforce Management Manager job openings:

Infographic showing various Workforce Management Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Workforce Strategy Operations Coordinator

PROLIM Global Corporation

Chicago, IL • On-site

Other

Posted yesterday

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Job description

PROLIM Global Corporation ( is hiring a Workforce Strategy Operations Coordinator for a leading Technology Customer.

Workforce Strategy Operations Coordinator
Location: Onsite - Chicago, IL
Duration: 12 Months (Extendable)
Job Scope:
To manage day-to-day headcount operations — including position releases, hiring request workflows, and organizational data — while also driving improvements to our tracking tools, reporting, and team processes.
Responsibilities:
- Headcount & Position Management (Business as Usual)
- Help with the release/return of open positions from reserve to teams and track these releases
- Support movement in and out of the departmental headcount reserve by making updates in the workforce management system
- Pull organizational data exports when needed
- Work with cross-functional partners to help unblock open positions if there are any roadblocks
- Manage and review the queue of organizational change requests
- Hiring Request Workflow Tool Management (Business as Usual)
- Assign workflows to incoming hiring requests
- Ensure requests are progressing through approval queues and close out completed tickets
- Team Operations Management (Project Based)
- Own and improve the headcount release tracker for next year - Explore integrations/automations for the release tracker
- BAU Reporting (Project Based)
- Own and improve operational metrics that we report out on
- Team Operations Management (Project-Based)
- Project Timing: Will start in H2, will take about a quarter
- Capture and develop team’s Standard Operating Procedures (SOPs) in partnership
General Skills Required:
- Should be able to receive general guidance and work independently and as part of team
- Should be able to think creatively and influence project/program assignment
- Strong attention to detail & organizational skills
- Some general project management skills
- Ability to work in ambiguous situations and figure out potential solutions
- Ability to understand and navigate complex organizational structures
- Ability to learn and adapt to new tools and systems (e.g., OrgTool, GSD)
- Previous experience working in an HR capacity (workforce planning)
Technical Skills Required:
- Proficiency in G-Suite
- Some level of position management experience
- Data entry experience
- Database management and data visualization
- Excellent communication and writing skills
Preferred Skills:
- Strong analytical and problem-solving skills
- Workforce management system experience
- File management and document version control

Must-Have Skills

1 Organized & detail oriented is an absolute must and #1 requirement

2 Data-based management - this CW will be dealing with a whole set of data within Meta’s current org tool (over thousands of positions, need to be comfortable managing high volume of data)

3 Project management skills - being able to understand and figure out timing, being accountable for products and delivering on time. 

Nice-to-have Skills

1 Strong analytical and problem-solving skills Experience w/ Workday

2 Workforce management system experience

3 File management and document version control

Years of Experience:  2-5


Degrees/Certifications Required: Bachelor Degree preferred

How many rounds of interviews?

3 rounds

Types of Interviews

1 screening

1 with management

1 with other CW

Interested Candidates

Please send your updated resume and contact details to:

About PROLIM Corporation

PROLIM is a leading provider of end-to-end IT, PLM, and Engineering Services and Solutions for Global 1000 companies. We understand business as much as technology and help our customers improve profitability and efficiency through high-value consulting, staffing, engineering, and project management services.

Our offerings include Advisory Services, PLM Software & Services, Program Management, Solution Architecture, Training & Staffing, Cloud Solutions, Infrastructure Services, ERP Practices, Quality Assurance Services, and Engineering Services across a wide range of industries.