Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain ... Advise clients on workforce and change priorities that support business transformation and ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Our Consultants within Organization, Workforce and Change support clients in solving complex ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Sales Training & Workforce Manager
CA · On-site +1
Partner with the Protocol Review Sales Coach and Trainers when QA findings reveal cross-channel training gaps Workforce Management & Lead Distribution * Monitor agent activity throughout the day and ...
Sales Training & Workforce Manager
CA · On-site +1
Partner with the Protocol Review Sales Coach and Trainers when QA findings reveal cross-channel training gaps Workforce Management & Lead Distribution * Monitor agent activity throughout the day and ...
Workforce Management System Clerical Specialist- Overnight
Dinuba, CA · On-site
$16.25 - $20.50/hr
The Workforce Management System (WMS) Clerical Specialist is responsible for activities in the WMS ... They work with the Production Control Manager, building supervisors and coordinators to ensure ...
Workforce Management System Clerical Specialist- Overnight
Dinuba, CA · On-site
$16.25 - $20.50/hr
The Workforce Management System (WMS) Clerical Specialist is responsible for activities in the WMS ... They work with the Production Control Manager, building supervisors and coordinators to ensure ...
Sr. Manager, Global WFM & Scheduling Platforms
$145K - $160K/yr
QUALIFICATIONS * 6+ years of progressive retail-specific workforce management, labor planning, or related experience within a large, complex, multi-unit retail organization. * Proven success leading ...
Sr. Manager, Global WFM & Scheduling Platforms
$145K - $160K/yr
QUALIFICATIONS * 6+ years of progressive retail-specific workforce management, labor planning, or related experience within a large, complex, multi-unit retail organization. * Proven success leading ...
This role requires strong expertise in UKG Pro Workforce Management (WFM) to support the configuration, maintenance, and day-to-day operations of the platform. This position is critical to ensuring ...
This role requires strong expertise in UKG Pro Workforce Management (WFM) to support the configuration, maintenance, and day-to-day operations of the platform. This position is critical to ensuring ...
External Workforce Manager
San Diego, CA · On-site
General information Job Posting Title External Workforce Manager Date Friday, May 22, 2026 City San ... management experience - Experience in large-scale program transitions or start-ups - Prior ...
External Workforce Manager
San Diego, CA · On-site
General information Job Posting Title External Workforce Manager Date Friday, May 22, 2026 City San ... management experience - Experience in large-scale program transitions or start-ups - Prior ...
Workforce Management System Clerical Specialist - 2nd Shift
Dinuba, CA · On-site
$16.25 - $20.50/hr
The Workforce Management System (WMS) Clerical Specialist is responsible for activities in the WMS ... They work with the Production Control Manager, building supervisors and coordinators to ensure ...
Workforce Management System Clerical Specialist - 2nd Shift
Dinuba, CA · On-site
$16.25 - $20.50/hr
The Workforce Management System (WMS) Clerical Specialist is responsible for activities in the WMS ... They work with the Production Control Manager, building supervisors and coordinators to ensure ...
Experience with vendor management and outsourced support models in relation to capacity planning. * Understanding of forecasting methodologies and their application in workforce management.
Experience with vendor management and outsourced support models in relation to capacity planning. * Understanding of forecasting methodologies and their application in workforce management.
Drive continuous improvement of the workforce management process (e.g., zero-based HC templates, scenario planning, post-mortems on the annual plan cycle). You Have: * Bachelor's degree in economics ...
Drive continuous improvement of the workforce management process (e.g., zero-based HC templates, scenario planning, post-mortems on the annual plan cycle). You Have: * Bachelor's degree in economics ...
SFDK Workforce Management Coordinator $19.00/HR
Vallejo, CA · On-site
$19/hr
Overview Overview - Directly responsible for monitoring phone calls and emails for our current workforce to ensure optimal staffing maintained throughout the day. Responsibilities * Receiving phone ...
SFDK Workforce Management Coordinator $19.00/HR
Vallejo, CA · On-site
$19/hr
Overview Overview - Directly responsible for monitoring phone calls and emails for our current workforce to ensure optimal staffing maintained throughout the day. Responsibilities * Receiving phone ...
This role will serve as the primary onsite leader, ensuring seamless workforce management while building and maintaining strong client relationships. * Fulltime, Internal Position: On-Premise Manager ...
This role will serve as the primary onsite leader, ensuring seamless workforce management while building and maintaining strong client relationships. * Fulltime, Internal Position: On-Premise Manager ...
SFDK Workforce Management Coordinator $19.00/HR
Vallejo, CA · On-site
$19/hr
Overview - Directly responsible for monitoring phone calls and emails for our current workforce to ensure optimal staffing maintained throughout the day. * Receiving phone calls from associates who ...
SFDK Workforce Management Coordinator $19.00/HR
Vallejo, CA · On-site
$19/hr
Overview - Directly responsible for monitoring phone calls and emails for our current workforce to ensure optimal staffing maintained throughout the day. * Receiving phone calls from associates who ...
Integrated Health Management Manager
San Francisco, CA · On-site
$94K - $293K/yr
With a workforce of approximately 750,000 employees serving clients in over 120 countries, we are ... As an Integrated Health Manager, you will lead care delivery and clinical operations ...
Integrated Health Management Manager
San Francisco, CA · On-site
$94K - $293K/yr
With a workforce of approximately 750,000 employees serving clients in over 120 countries, we are ... As an Integrated Health Manager, you will lead care delivery and clinical operations ...
Workforce Management Manager information
What is the difference between Workforce Management Manager vs Workforce Analyst?
| Aspect | Workforce Management Manager | Workforce Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are common | Usually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred |
| Work Environment | Leads teams, manages scheduling, forecasting, and resource allocation in call centers or service industries | Analyzes data, develops reports, and provides insights to optimize staffing and operations |
| Employer & Industry Usage | Used across call centers, retail, healthcare, and customer service industries | Common in similar industries, focusing on data analysis and reporting |
While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.
What is the highest paying manager job?
Is workforce management the same as HR?
What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?
What does a Workforce Management Manager do?
Is WFM a good career?
What are some common challenges faced by Workforce Management Managers, and how can they be addressed?
Is WFM part of HR?

Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Our Consultants within Organization, Workforce and Change support clients in solving complex business and workforce challenges through structured analysis, stakeholder collaboration, and implementation support. In this role, you will help organizations translate strategy into actionable workforce and change solutions that improve performance and enable transformation. The ideal candidate brings consulting experience, strong analytical capabilities, and experience contributing to client-facing deliverables in fast-paced environments.
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain, innovation, and growth, aiming to enhance our clients' business performance, productivity, and sustained profitability. As part of our team, you will play a key role in shaping clients' roadmaps for the future-harnessing AI and data-driven solutions not only to solve technical challenges but to drive the behavioral and cultural changes essential for successful business transformation and achievement of strategic objectives.
Recruiting for this role ends on 08/31/2026.
Work you'll do
As a Consultant on the Organization, Workforce & Change team, you will be responsible for
- Supporting the design and delivery of workforce, organization, and change initiatives for clients across industries
- Conducting qualitative and quantitative analyses to inform recommendations, implementation plans, and executive decision-making
- Developing client-ready deliverables, including presentations, workplans, status updates, and analysis summaries
- Assisting with stakeholder interviews, workshops, and project meetings to gather requirements and align on priorities
- Tracking project activities, risks, milestones, and dependencies to support timely delivery of workstreams
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Organization, Workforce & Change Offering shapes market-leading strategies and delivers impactful change to generate client value through the workforce. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions. We align client strategies with executive visions using innovative frameworks that enhance HR service delivery, drive operational excellence, and reimagine the HR brand.
Qualifications
Required:
- Bachelor's degree
- 2+ years of experience in consulting, workforce transformation, organization transformation, change management, or human capital projects
- 2+ years of experience conducting qualitative and quantitative analysis to support client recommendations
- 2+ years of experience creating client-ready deliverables using Microsoft PowerPoint and Microsoft Excel
- 2+ years of experience supporting project workstreams, status tracking, and stakeholder coordination
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
- Proven experience with prompting and/or building Custom GPTs in a workplace environment.
- Active membership in at least 1 Human Capital-related professional organization; completion of at least 1 relevant course or certification; or attendance at a minimum of 1 industry conference or workshop within the past year.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,700 to $170,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Qualifications:Our Consultants within Organization, Workforce and Change support clients in solving complex business and workforce challenges through structured analysis, stakeholder collaboration, and implementation support. In this role, you will help organizations translate strategy into actionable workforce and change solutions that improve performance and enable transformation. The ideal candidate brings consulting experience, strong analytical capabilities, and experience contributing to client-facing deliverables in fast-paced environments.
At Deloitte, we tackle challenges across strategy, operations, financial management, supply chain, innovation, and growth, aiming to enhance our clients' business performance, productivity, and sustained profitability. As part of our team, you will play a key role in shaping clients' roadmaps for the future-harnessing AI and data-driven solutions not only to solve technical challenges but to drive the behavioral and cultural changes essential for successful business transformation and achievement of strategic objectives.
Recruiting for this role ends on 08/31/2026.
Work you'll do
As a Consultant on the Organization, Workforce & Change team, you will be responsible for
- Supporting the design and delivery of workforce, organization, and change initiatives for clients across industries
- Conducting qualitative and quantitative analyses to inform recommendations, implementation plans, and executive decision-making
- Developing client-ready deliverables, including presentations, workplans, status updates, and analysis summaries
- Assisting with stakeholder interviews, workshops, and project meetings to gather requirements and align on priorities
- Tracking project activities, risks, milestones, and dependencies to support timely delivery of workstreams
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Organization, Workforce & Change Offering shapes market-leading strategies and delivers impactful change to generate client value through the workforce. Leveraging data-driven insights and exceptional execution, our professionals collaborate globally to develop effective, people-centered solutions. We align client strategies with executive visions using innovative frameworks that enhance HR service delivery, drive operational excellence, and reimagine the HR brand.
Qualifications
Required:
- Bachelor's degree
- 2+ years of experience in consulting, workforce transformation, organization transformation, change management, or human capital projects
- 2+ years of experience conducting qualitative and quantitative analysis to support client recommendations
- 2+ years of experience creating client-ready deliverables using Microsoft PowerPoint and Microsoft Excel
- 2+ years of experience supporting project workstreams, status tracking, and stakeholder coordination
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
- Proven experience with prompting and/or building Custom GPTs in a workplace environment.
- Active membership in at least 1 Human Capital-related professional organization; completion of at least 1 relevant course or certification; or attendance at a minimum of 1 industry conference or workshop within the past year.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,700 to $170,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Education:Bachelor's DegreeEmployment Type: