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Workforce Management Manager Jobs in Arizona (NOW HIRING)

St. Joseph the Worker

Workforce Expert

Mesa, AZ · On-site

The Worker is looking for a Workforce Expert to join our team and work closely with our Workforce Development Program Manager to advance our mission, vision, and growth. This role is perfect for ...

St. Joseph the Worker

Workforce Expert

Mesa, AZ · On-site

The Worker is looking for a Workforce Expert to join our team and work closely with our Workforce Development Program Manager to advance our mission, vision, and growth. This role is perfect for ...

St. Joseph the Worker

Workforce Expert

Mesa, AZ · On-site

The Worker is looking for a Workforce Expert to join our team and work closely with our Workforce Development Program Manager to advance our mission, vision, and growth. This role is perfect for ...

QSCulinary

Hourly Manager

Mesa, AZ · On-site

$20 - $24/hr

Strong understanding of hourly workforce management and scheduling. * Excellent communication and interpersonal skills. * Ability to work flexible hours, including evenings, weekends, and holidays.

Roberthalf

Workday HCM Payroll Manager

Phoenix, AZ

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

Protiviti

Workday HCM Payroll Manager

Phoenix, AZ · On-site

You are motivated to learn and interested in all thingspayroll and workforce management, including payroll processing and compliance, compensation and time tracking, integrations with HR and Finance ...

St Vincent De Paul

Workforce Case Manager

Phoenix, AZ · On-site

$20 - $24/hr

The Workforce Case Manager maps out plans and access to services, employment opportunities, and ... Other duties as assigned by program management. Skills and Abilities Required * Strong ...

Loenbro

Workforce Development Manager

Gilbert, AZ · On-site

Minimum Qualifications Required: * 5+ years of experience in workforce development, training operations, or learning & development, with at least 2 years in a leadership or management capacity.

Loenbro

Workforce Development Manager

Gilbert, AZ

Minimum Qualifications Required: * 5+ years of experience in workforce development, training operations, or learning & development, with at least 2 years in a leadership or management capacity.

Talent Groups

Senior HRIS Analyst (UKG)

Scottsdale, AZ · On-site

$91K - $116K/yr

Analyze HRIS, workforce management, scheduling, and timekeeping processes to identify improvement opportunities. * Create and maintain system documentation, training materials, and user guides.

Deloitte

UKG PRO HCM Senior Consultant

Tempe, AZ · On-site

Collaborating with project teams and client stakeholders to deliver workforce management solutions aligned to business needs * Serving clients across industries such as healthcare, consumer, and ...

Xinnovit

Engagement Manager(XIN001_J54Q)

Tucson, AZ

Company Description Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive ...

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Workforce Management Manager information

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.
What are the most commonly searched types of Workforce Management jobs in Arizona? The most popular types of Workforce Management jobs in Arizona are:
What are popular job titles related to Workforce Management Manager jobs in Arizona? For Workforce Management Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Arizona look for? The top searched job categories for Workforce Management Manager jobs in Arizona are:
What cities in Arizona are hiring for Workforce Management Manager jobs? Cities in Arizona with the most Workforce Management Manager job openings:
Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.
Workforce Expert

Workforce Expert

St. Joseph the Worker

Mesa, AZ • On-site

Full-time

Re-posted 8 days ago

Job description

We're Hiring: Workforce Expert
Help People Find Jobs. Build Futures. Change Lives.
Do you believe everyone deserves meaningful work and a fair shot at success? Are you the kind of person who can turn a resume into a confidence boost and a job search into a life-changing moment?
The Worker is looking for a Workforce Expert to join our team and work closely with our Workforce Development Program Manager to advance our mission, vision, and growth. This role is perfect for someone who loves connecting with people, navigating resources, and making a real impact-one person at a time.
What You'll Do
As a Workforce Expert, you'll be a guide, advocate, and cheerleader for individuals on their employment journey. Your work will include:
  • Supporting clients one-on-one with resumes, mock interviews, job leads, and essential resources like transportation and professional clothing
  • Helping clients create and follow personalized employment plans aligned with their goals
  • Providing ongoing encouragement and accountability through regular check-ins
  • Building strong relationships with community partners and local employers
  • Staying in the know about community resources, job opportunities, and social services
  • Attending job fairs, networking events, and community meetings
  • Using a trauma-informed, person-centered approach that treats every guest with dignity and respect
  • Advocating fiercely for clients to access the services they need
  • Keeping accurate documentation, case notes, and outcome tracking
  • Auditing resources monthly and collaborating with the CPO to keep records accurate
  • Sharing one monthly client success story with our Development Team (yes-feel-good moments included!)
  • Participating in quarterly staff meetings and occasional evening or weekend events
What You Bring
You might be a great fit if you have:
  • Excellent communication and organization skills
  • The ability to work independently and take initiative
  • Strong advocacy skills and confidence navigating community resources
  • A judgment-free approach and comfort working with diverse populations
  • Your own vehicle, valid driver's license, and current insurance/registration
  • Flexibility to travel between sites and work occasional evenings/weekends
  • Ability to obtain and maintain a Level One Fingerprint Clearance Card
  • Bonus points if you're bilingual in Spanish!
Education & Experience
  • BS in Social Work or a related field preferred (but not required)
  • At least 2 years of experience in a related field
  • Direct service experience (professional or volunteer) strongly preferred
Why You'll Love Working Here
At The Worker, we believe employment is more than a paycheck-it's dignity, stability, and hope. You'll be part of a compassionate, mission-driven team that values people, stories, and progress.
If you're ready to do meaningful work that truly matters, we'd love to hear from you.
Apply today and help us build pathways to employment-together.

Apply