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Workforce Management Forecast Analyst Jobs (NOW HIRING)

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

$60K - $75K/yr

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and ... Develop andmaintainlabor models, staffing guides, forecasting tools, and workforce planning ...

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Workforce Management Analyst

Scottsdale, AZ · On-site

$70K - $75K/yr

Workforce Management Analyst About the Role Company is seeking a detail-oriented, analytical, and ... forecast accuracy. * Experience supporting or administering CCaaS, telephony, call center, or ...

Rally House

Workforce Management Analyst

Lenexa, KS · On-site

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and ... ResponsibilitiesDevelop and maintain labor models, staffing guides, forecasting tools, and ...

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Workforce Management Forecast Analyst information

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$38.5K

$104.8K

$130K

How much do workforce management forecast analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for workforce management forecast analyst in the United States is $104,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is a workforce management forecast analyst?

A Workforce Management Forecast Analyst is a professional responsible for predicting staffing needs and workload demands within an organization, often in industries like call centers, retail, or healthcare. They use historical data, trends, and statistical models to estimate future staffing requirements, helping organizations optimize employee schedules and maintain service levels. Their work enables efficient resource allocation, cost control, and improved customer satisfaction by ensuring the right number of staff are available at the right times.

What are the key skills and qualifications needed to thrive as a workforce management forecast analyst?

To thrive as a Workforce Management Forecast Analyst, you need strong analytical skills, statistical knowledge, and experience in forecasting methodologies, typically supported by a degree in mathematics, statistics, business, or a related field. Proficiency with workforce management software (such as NICE, Verint, or Aspect), Excel, and data visualization tools is essential. Attention to detail, critical thinking, and effective communication are key soft skills that help you interpret complex data and collaborate with stakeholders. These abilities are crucial for accurately predicting staffing needs and optimizing operational efficiency within an organization.

What are the typical challenges faced by a workforce management forecast analyst and how can they be addressed?

A Workforce Management Forecast Analyst commonly encounters challenges such as unpredictable fluctuations in call or service volumes, integrating data from multiple sources, and ensuring forecast accuracy amidst business changes. Addressing these issues involves leveraging robust forecasting tools, collaborating closely with operations and scheduling teams, and regularly reviewing historical data to refine models. Staying proactive with communication and adapting quickly to shifting business needs are also key strategies for success in this role.

What is the difference between Workforce Management Forecast Analyst vs Workforce Management Analyst?

AspectWorkforce Management Forecast AnalystWorkforce Management Analyst
Primary FocusForecasting staffing needs and workload predictionsAnalyzing workforce data and optimizing scheduling
Required SkillsData analysis, forecasting, Excel, statistical toolsData analysis, scheduling, workforce optimization
Work EnvironmentCall centers, customer service, retail, healthcareCall centers, customer service, retail, healthcare
CertificationsOften requires Excel, forecasting tools, or related certificationsSimilar certifications, focus on data and scheduling tools

The Workforce Management Forecast Analyst primarily focuses on predicting staffing needs through data analysis and forecasting models. In contrast, the Workforce Management Analyst concentrates on analyzing workforce data to optimize schedules and improve efficiency. Both roles share similar environments and skill requirements but differ in their core responsibilities—forecasting versus operational analysis.

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The most popular types of Workforce Management Forecast Analyst jobs are:

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For Workforce Management Forecast Analyst jobs, the most frequently searched job titles are:

Workforce Management Forecast Analyst jobs near you
Infographic showing various Workforce Management Forecast Analyst job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $104,779 per year, or $50.4 per hour.

Workforce Management Analyst

Lenexa, KS • On-site

Rally House
Retail • 1 - 5K employees
Learn more about Rally Houseexternal

$60K - $75K/yr

Full-time

Re-posted 14 days ago

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

54th of 105 rated fashion retailers

Job description

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

Job Description

The Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This role partners cross-functionally with corporate and field teams tooptimizelabor strategies, improve operational processes, and support the successful rollout of projects, pilots, and continuous improvement initiatives.

Responsibilities

  • Develop andmaintainlabor models, staffing guides, forecasting tools, and workforce planning resources to support store operations
  • Analyze labor performance, productivity, sales trends, and workforce metrics toidentifyopportunities, risks, and actionable recommendations
  • Partner with field leadership tooptimizestaffing levels, scheduling practices, and workforceutilization
  • Evaluate retail processes, including labor management, service execution, inventory flow, and merchandising, toidentifyinefficiencies and improvement opportunities
  • Lead continuous improvement initiatives that simplify operations, reduce workload friction, and improve consistency across stores
  • Partner with field leadership to pilot process changes, measure results, and support successful rollouts
  • Manage operational and workforce-relatedprojectsend-to-end, including timelines, milestones, risks, deliverables, and follow-up actions
  • Serve as a cross-functional partner between Operations, HR, Finance, Talent Acquisition, and Field Leadership to communicate updates, resolve issues, and support key initiatives

Skills and Knowledge

A collaborative spirit and the confidence to take ownership of projects from start to finish, Analytical mindset and critical thinking skills, Proficiency in Microsoft 365 and experience Microsoft Excel, Strong analytical and data interpretation skills, Strong organization and project management skills with the ability to handle multiple priorities, Strong writing, editing, and visual communication skills

Qualifications

  • Bachelor's degree in Business, Operations, Human Resources, Analytics, Finance, or a related field preferred
  • 2-5 years of experience in workforce management, labor planning, retail operations, ora relatedfield
  • Experience with workforce management and scheduling platforms preferred

Physical Requirements

  • Ability to operate a computer, keyboard, mouse, and other standard office equipment
  • Able to clearly view and read information on a computer screen
  • Occasionally lift or move items up to 15 pounds

Location

  • On-site in Lenexa, KS

Pay Range

$60,000.00 - $75,000.00

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