Forecast interval, daily, weekly and monthly contact volumes, handle times, staff requirements and ... Perform various analyses, formulate conclusions, and present conclusions to management * Actively ...
Forecast interval, daily, weekly and monthly contact volumes, handle times, staff requirements and ... Perform various analyses, formulate conclusions, and present conclusions to management * Actively ...
Forecast interval, daily, weekly and monthly contact volumes, handle times, staff requirements and ... Perform various analyses, formulate conclusions, and present conclusions to management * Actively ...
Forecast interval, daily, weekly and monthly contact volumes, handle times, staff requirements and ... Perform various analyses, formulate conclusions, and present conclusions to management * Actively ...
As a Workforce Management Analyst at Spectrum, you will analyze call volume trends, prepare ... Develop and maintain robust forecasting and scheduling models using Spectrum's Workforce Management ...
As a Workforce Management Analyst at Spectrum, you will analyze call volume trends, prepare ... Develop and maintain robust forecasting and scheduling models using Spectrum's Workforce Management ...
As a Workforce Management Analyst at Spectrum, you will analyze call volume trends, prepare ... Develop and maintain robust forecasting and scheduling models using Spectrum's Workforce Management ...
As a Workforce Management Analyst at Spectrum, you will analyze call volume trends, prepare ... Develop and maintain robust forecasting and scheduling models using Spectrum's Workforce Management ...
Workforce Management Forecaster
Williamsville, NY · On-site
$26 - $43.34/hr
The Workforce Management Forecaster serves in the capacity of providing short/midterm forecasting ... resources, forecast staffing requirements. * Provide detailed analytical reporting and make ...
Workforce Management Forecaster
Williamsville, NY · On-site
$26 - $43.34/hr
The Workforce Management Forecaster serves in the capacity of providing short/midterm forecasting ... resources, forecast staffing requirements. * Provide detailed analytical reporting and make ...
Workforce Management Forecaster
Williamsville, NY · On-site
$26 - $43.34/hr
The Workforce Management Forecaster serves in the capacity of providing short/midterm forecasting ... resources, forecast staffing requirements. * Provide detailed analytical reporting and make ...
Workforce Management Forecaster
Williamsville, NY · On-site
$26 - $43.34/hr
The Workforce Management Forecaster serves in the capacity of providing short/midterm forecasting ... resources, forecast staffing requirements. * Provide detailed analytical reporting and make ...
The Workforce Management & Call Routing Specialist is responsible for overseeing workforce ... monitoring, forecasting, reporting, and workforce analytics. * Monitor daily contact center ...
The Workforce Management & Call Routing Specialist is responsible for overseeing workforce ... monitoring, forecasting, reporting, and workforce analytics. * Monitor daily contact center ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
Workforce Management Analyst - PS
Norristown, PA · On-site
$60.50K/yr
Workforce Management Analyst - PS - Norristown, PA, Monday to Friday, 8:00 AM to 5:00 PM Pay range ... Forecasting resource needs: Monitors real-time data, including appointment utilization, to ensure ...
Workforce Management Analyst - PS
Norristown, PA · On-site
$60.50K/yr
Workforce Management Analyst - PS - Norristown, PA, Monday to Friday, 8:00 AM to 5:00 PM Pay range ... Forecasting resource needs: Monitors real-time data, including appointment utilization, to ensure ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... weekends and general holidays.Hours of work are subject to change as business needs evolve. A ...
New
Weekend Workforce Management Forecast Analyst information
See salary details
$38.5K - $46.8K
8% of jobs
$46.8K - $55.1K
3% of jobs
$55.1K - $63.5K
5% of jobs
$63.5K - $71.8K
6% of jobs
$75.5K is the 25th percentile. Wages below this are outliers.
$71.8K - $80.1K
5% of jobs
$80.1K - $88.4K
1% of jobs
$88.4K - $96.7K
1% of jobs
$96.7K - $105K
9% of jobs
$105K - $113.4K
0% of jobs
$113.4K - $121.7K
1% of jobs
The median wage is $123.1K / yr.
$121.7K - $130K
60% of jobs
$38.5K
$104.8K
$130K
How much do weekend workforce management forecast analyst jobs pay per year?
As of May 30, 2026, the average yearly pay for weekend workforce management forecast analyst in the United States is $104,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Workforce Management Forecast Analyst jobs? The most popular types of Workforce Management Forecast Analyst jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 17 days ago
Teleperformance rating
5.4
Based on 181 frontline employees who took The Breakroom Quiz
46th of 71 rated call and contact centers
Job description
Overview
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position is a hybrid role with 60% in office at the Warren, MI location and 40% work at home. Candidates must be able to accommodate a hybrid schedule.
ResponsibilitiesYour Responsibilities
- Forecast interval, daily, weekly and monthly contact volumes, handle times, staff requirements and other production metrics by group, and report on actual vs. forecasted volumes
- Create, modify, and maintain forecast models that accurately predict Contact Center impacts given changes in various operating assumptions
- Collaborate with various internal customers on impact analysis for proposed Contact Center changes
- Collaborate with the suppliers of data to the forecast models to understand/improve the accuracy of the data provided
- Collaborate with supplier performance management and business performance management on initiatives to improve service and efficiencies
- Perform various analyses, formulate conclusions, and present conclusions to management
- Actively scan for and pursue new forecasting techniques, industry practices, learning opportunities, new tools, and process improvement opportunities
- Work with business to develop short-term and long-term financial forecasts and budgets
- Generate innovative solutions to drive financial savings and hold business partners accountable to achieving results
- Provide variance analysis on forecast performance
- Develop and maintain reporting tools that help analyze forecasting trends
- Oversee Contact Center data in relation to Contact
- Oversee center volume and handle time
- Heavy reporting duties after forecasting the data for the Contact Center line of business
- Assist with reporting and creating innovative ways to look at data
Qualifications
- Bachelors/Associates highly preferred but not a requirement - relevant experience is
- also accepted
- 2+ years of workforce management forecasting and reporting experience (will not accept accounting forecasting)
- Preferred knowledge of - SQL, PowerBI, MS Excel, NICE IEX
- Experience with reporting, forecasting, analytics, workforce strategies
- Previous contact center experience preferred
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer
Employment Type: FULL_TIMEWhat Teleperformance employees say
Pay
Benefits
Hours and flexibility
Workplace
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