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Black Box

Workforce Management Manager

Plano, TX · On-site

Build and maintain forecasting models for technician staffing, shift coverage, and project-based ... Lead workforce analytics including headcount modeling, productivity metrics, utilization rates, and ...

Relevance Ventures

$150 - $200/hr

... Management (WFM) , you'll serve as the analytical and operational backbone for Core Operations ... Lead workforce planning and forecasting for Talkiatry's Patient Care Coordinator (PCC) operations ...

ULINE

Workforce Forecasting Manager

Glenview, IL · On-site

As Workforce Forecasting Manager, you'll lead the workforce forecasting strategy that keeps our teams ready to deliver legendary customer experiences across North America. Use data, trends and ...

ULINE

Workforce Forecasting Manager

Waukegan, IL · On-site

As Workforce Forecasting Manager, you'll lead the workforce forecasting strategy that keeps our teams ready to deliver legendary customer experiences across North America. Use data, trends and ...

Uline

Workforce Forecasting Manager

Kenosha, WI · On-site

As Workforce Forecasting Manager, you'll lead the workforce forecasting strategy that keeps our teams ready to deliver legendary customer experiences across North America. Use data, trends and ...

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Clinical Workforce Management Lead

Utica, NY • On-site

St. Elizabeth Medical Center
Hospitals • 1 - 5K employees
Learn more about St. Elizabeth Medical Centerexternal

$75K - $105K/yr

Full-time

Re-posted 16 days ago

Key responsibilities

  • Oversee and optimize workforce management scheduling tools and processes.

  • Evaluate schedule effectiveness, analyze staffing levels, and make recommendations to improve staffing coverage and reduce overtime.

  • Develop labor forecasts and staffing recommendations based on operational demand and historical data.

Job description

Job Summary

The Workforce Management Lead is responsible for overseeing workforce management operations including scheduling, time and attendance administration, labor productivity monitoring, workforce analytics, staffing optimization, and workforce planning. This role ensures workforce data aligns with organizational budgets, staffing plans, census-driven demand, and labor productivity targets. The position serves as a key partner to operational leaders, Finance, Payroll, and HR in driving labor efficiency, workforce compliance, and informed staffing decisions.

Core Job Responsibilities
  • Lead the administration, optimization, and continuous improvement of workforce management scheduling tools and processes
  • Maximize workforce management system functionality to operationalize organizational alignment, budget ex-pectations, goals, and objectives through scheduling, staffing optimization, labor forecasting, self-scheduling, shift bidding, open shift management, attendance management, objectives and workforce analytics
  • Evaluate schedule effectiveness and identify opportunities to improve staffing coverage, reduce overtime, minimize agency utilization, and optimize labor and financial resources
  • Develop labor forecasts for productivity and staffing recommendations based on historical trends, census pro-jections, industry benchmarks, and operational demand. 
  • Evaluate departmental labor productivity metrics to ensure efficient workforce management. Analyze staffing levels against staffing recommendation, determine gaps, and make recommendations to eliminate gaps or re-adjust 
  • Provide education and consultation to leaders on scheduling best practices, labor management principles, staffing methodologies, and workforce optimization strategies. 
  • Build a reporting mechanism for workforce management dashboards, labor productivity reports, staffing ana-lytics, and executive-level workforce metrics. 
  • Lead workforce management system testing, upgrades, implementations, and new functionality deployment. 
  • Develop and maintain workforce management policies, procedures, and training materials. 
  • Evaluate compliance with organizational scheduling policies, labor agreements, and applicable regulatory re-quirements 
  • Performs other duties as required.
Education/Experience Requirements

REQUIRED:

  • Bachelor's Degree in Business Administration, Human Resources, Healthcare Administration, Finance, Information Systems, a related field or equivalent experience.
  • 5 years of workforce management, time and attendance, payroll, HRIS, labor analytics, scheduling, or healthcare operations experience.
  • Advanced Microsoft Excel, reporting, and workforce analytics experience.

PREFERRED:

  • Experience with Dayforce, Infor Workforce Management, UKG/Kronos, or similar workforce management platforms.
  • Experience in Healthcare.
  • Experience supporting labor budgeting and productivity programs.
  • Knowledge of census-based staffing models and workforce forecasting.
Licensure/Certification Requirements
Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id  98457 
Department  HUMAN RESOURCES 
Shift Days
Shift Hours Worked  8.00
FTE 1 
Work Schedule  SALARIED GENERAL
Employee Status A1 - Full-Time 
Union Non-Union
Pay Range $75,000-$105,000

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About St. Elizabeth Medical Center

Sourced by ZipRecruiter

St. Elizabeth Medical Center is an integral part of the Mohawk Valley Health System (MVHS), an affiliation of St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare. Located in Utica, NY, US, the healthcare center has a rich heritage of more than a century of experience in providing quality health care to the community. Positioned in the healthcare industry, the organization provides an array of medical services ranging from general healthcare to specialized treatments. It prides itself on a commitment to care, compassion, and excellence. The hospital's core tenets focus on delivering safe and effective treatments while maintaining a culture of respect, integrity, and accountability.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Utica, NY, US

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