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Workers Compensation Program Manager Jobs (NOW HIRING)

Manage and administer workers' compensation leave of absence, return-to-work and modified-duty programs. * Review work restrictions and collaborate with management to identify appropriate ...

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The case manager works directly with the Workers Compensation Attorney/Hearing Representative. The Case Manager will be responsible for the management of the assigned caseload and manage upwards of ...

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The case manager works directly with the Workers Compensation Attorney/Hearing Representative. The Case Manager will be responsible for the management of the assigned caseload and manage upwards of ...

... of the workers' compensation program. Responsibilities include claims monitoring and administration, report generation, and communication with employees, managers, insurance carriers, medical ...

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Workers Compensation Program Manager information

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$38.5K

$107.5K

$157K

How much do workers compensation program manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for workers compensation program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workers Compensation Program Manager, and why are they important?

To thrive as a Workers Compensation Program Manager, you need expertise in insurance claims management, regulatory compliance, and risk assessment, typically supported by a bachelor’s degree in business, human resources, or a related field. Familiarity with claims management software, OSHA reporting systems, and certifications like ARM (Associate in Risk Management) or WCCA (Workers’ Compensation Claims Administration) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for coordinating stakeholders and resolving claims efficiently. These competencies are crucial to minimize organizational risk, control costs, and ensure legal compliance in workplace injury cases.

What are some common challenges faced by Workers Compensation Program Managers, and how can they be effectively addressed?

Workers Compensation Program Managers often face challenges such as balancing cost control with employee advocacy, staying updated on regulatory changes, and managing complex claims efficiently. Effective communication with stakeholders—including employees, insurance carriers, and healthcare providers—is crucial to resolving claims swiftly and fairly. Leveraging data analytics and maintaining up-to-date knowledge of legal requirements can help anticipate issues and streamline processes. Building strong relationships across departments and fostering a culture of safety also contribute to program success.

Can a hernia be covered under workers' comp?

A Workers Compensation Program Manager understands that hernias can be covered under workers' compensation if they result from a work-related injury or strain. Coverage typically depends on medical evidence linking the hernia to the employment activity and timely reporting of the injury. Proper documentation and medical assessments are essential for claim approval.

What profession has the highest workers' compensation rate?

Workers Compensation Program Managers typically work in administrative and managerial roles, but professions with the highest workers' compensation rates often include construction trades, logging, roofing, and roofing contractors due to the high risk of falls, heavy machinery, and physical labor. These high-risk occupations tend to have elevated insurance premiums and workers' compensation rates to cover potential injuries.

What is a compensation program manager?

A workers compensation program manager oversees the administration of workers' compensation insurance programs within an organization. They coordinate claims processing, ensure compliance with regulations, and work to minimize costs while supporting injured employees. Strong knowledge of insurance policies, claims management, and relevant laws is essential for this role.

What is a Workers Compensation Program Manager?

A Workers Compensation Program Manager is a professional responsible for overseeing an organization’s workers compensation program, ensuring compliance with relevant laws and regulations, and managing claims processes. They work to minimize workplace injuries, coordinate employee return-to-work programs, and collaborate with insurance providers, healthcare professionals, and internal teams. Their goal is to protect both the company and its employees by administering claims efficiently, reducing costs, and promoting workplace safety.

What is the difference between Workers Compensation Program Manager vs Claims Adjuster?

AspectWorkers Compensation Program ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), industry experienceAdjuster licenses, insurance certifications
Work EnvironmentOffice-based, management of programs and policiesField or office-based, handling individual claims
Employer & Industry UsageInsurance companies, large corporations, government agenciesInsurance carriers, third-party administrators

The Workers Compensation Program Manager oversees the entire workers' compensation program, focusing on policy development, compliance, and strategic management. In contrast, Claims Adjusters handle individual injury claims, assessing damages and settling cases. Both roles require industry-specific knowledge and certifications but differ in scope and responsibilities.

What is the highest paying manager position?

In the workers' compensation field, the highest paying manager position is typically the Director of Workers' Compensation or Senior Program Manager, with salaries often exceeding $120,000 annually depending on the organization and location. These roles require extensive experience, leadership skills, and knowledge of claims management and regulatory compliance.
More about Workers Compensation Program Manager jobs
What cities are hiring for Workers Compensation Program Manager jobs? Cities with the most Workers Compensation Program Manager job openings:
What states have the most Workers Compensation Program Manager jobs? States with the most job openings for Workers Compensation Program Manager jobs include:
Infographic showing various Workers Compensation Program Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.
Workers Compensation Program Specialist

Workers Compensation Program Specialist

Pacific Seafood

Clackamas, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Pacific Seafood rating

7.2

Company rating: 7.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

181st of 395 rated food and drinks producers


Job description

Workers Compensation Program Specialist
Department: Team Member Services
Employment Type: Full Time
Location: Clackamas
Reporting To: Craig Starkey
Description
At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members' personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence-which means consistently doing your best and always striving to do better.
Our Benefits & Compensation team is an integral part of ensuring compliance, reducing risk, and supporting team member well-being. We consistently do our best and always strive to be better so that we can mitigate risks and create a safe working environment for all team members.
As the Workers' Compensation Program Specialist, you will lead, administer, and continuously improve Pacific Seafood's enterprise-wide workers' compensation program. This role expands beyond claim-level processing and assumes responsibility for the full program lifecycle-including prevention support, compliance, analytics, reporting, vendor partnership management, and cost-containment strategies., You will work closely with HR, Safety, Operations, Finance, and external partners to ensure prompt reporting, accurate documentation, consistent practices across locations, and proactive strategies to reduce both frequency and severity of claims. Your expertise will directly influence program costs, risk exposure, and team member outcomes.
Key Responsibilities
1. Program Leadership & Strategy
  • Lead and administer the full lifecycle of the company's workers' compensation program across all Pacific Seafood locations.
  • Develop, implement, and evaluate enterprise-wide WC policies, processes, and best practices.
  • Serve as the program's subject-matter expert, supporting senior management with recommendations that improve safety culture, reduce claim costs, and enhance return-to-work outcomes.
  • Partner with HR, Safety, and Operations to identify and address program gaps, inefficiencies, and opportunities for improvement.
  • Support strategic alignment between HR and Safety teams to reduce injuries, lower claim severity, and prevent recurrence.

2. Claims Oversight & Case Management
  • Oversee and coordinate all claim activities from initial report to closure, ensuring accuracy, timeliness, and regulatory compliance.
  • Validate claim details, investigate discrepancies, and communicate with internal leadership and external partners to ensure appropriate handling.
  • Manage complex, high-impact, or litigated claims with heightened oversight and proactive follow-up.
  • Support transitional duty and return-to-work practices by partnering with HR and Operations to identify appropriate placements and ensure compliance with restrictions.

3. Data, Analytics & Reporting
  • Analyze claims data, identify trends, and generate actionable insights to reduce WC exposure.
  • Monitor key performance indicators such as claim frequency, severity, mod factors, time-loss days, and cost drivers.
  • Prepare monthly, quarterly, and annual WC program reports for HR, Safety, and senior leadership.
  • Support annual budgeting and forecasting for workers' compensation costs.

4. Compliance, Documentation & Regulatory Requirements
  • Maintain required OSHA logs, WC records, permits, and regulatory documentation in accordance with federal, state, and company requirements.
  • Track changes in laws, regulations, and industry standards; update policies and communicate impacts to HR and Safety teams.
  • Ensure adherence to reporting timelines and documentation standards across all divisions.

5. Cross-Functional Coordination & Partnership
  • Maintain consistent communication with divisional HR partners to support timely reporting, proper investigations, and coordinated follow-up.
  • Partner with Safety leadership to review incident trends, root causes, and injury-prevention strategies.
  • Collaborate with Finance and external auditors to support annual WC audits, financial accruals, and insurance renewal processes.
  • Serve as the primary liaison to insurance carriers, TPAs, medical providers, and legal counsel.

6. Program Development & Continuous Improvement
  • Recommend enhancements to workflows, systems, training, and cross-functional processes to strengthen program performance.
  • Support the development of educational materials and training to ensure HR and Operations understand reporting expectations, process requirements, and injury management protocols.
  • Research and implement innovative WC practices, technologies, or tools that improve outcomes and reduce costs.
  • Identify opportunities to maximize premium savings, rebates, safety incentives, or other cost-mitigation programs.

7 Additional Responsibilities
  • Assist the HR Director in fulfilling leadership responsibilities and informing executive-level decision-making.
  • Perform other duties as assigned to support the company's safety, HR, and risk-management objectives
  • Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you bring to Pacific Seafood
Required
  • Bachelor's degree in business, HR, risk management or other relevant fields or,
  • A minimum of 3 years' experience managing workers compensation claims, oversight, risk management, or related experience or,
  • A minimum of 3 years' experience working with insurance carriers, TPAs or regulatory agencies
  • Strong understanding of federal, state and local WC regulations
  • Strong computer skills in MS Office, with proven ability to prepare reports and presentations.
  • Ability to analyze data, identify trends, and communicate insights

Preferred
  • Prior experience working in manufacturing, distribution, food processing, or similar operational environments.
  • Experience working with and leading cross-site and multi-functional teams.
  • Background in risk management or HR compliance

Benefits
Total Compensation:
At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:
  • Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
  • Flexible spending accounts for health flex and dependent care expenses.
  • 401(k) Retirement Plan options with generous annual company profit sharing match.
  • Paid time off for all regular FT team members, to include paid sick, vacation, holiday, and personal time.
  • Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
  • Product purchase program.

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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