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Workers Compensation Program Manager Jobs in Iowa

CBCS

Workers Compensation Claims Adjuster

West Des Moines, IA · On-site +1

$64K - $83K/yr

Workers Compensation Claims Adjuster Location: Work from Home Who says you can't have it all ... Strong organizational and time-management skills. * Proficiency in computer programs, including ...

CBCS

Workers Compensation Claims Adjuster

Dubuque, IA · On-site +1

$62K - $80K/yr

Workers Compensation Claims Adjuster Location: Work from Home Who says you can't have it all ... Strong organizational and time-management skills. * Proficiency in computer programs, including ...

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Workers Compensation Program Manager information

What are the key skills and qualifications needed to thrive as a Workers Compensation Program Manager, and why are they important?

To thrive as a Workers Compensation Program Manager, you need expertise in insurance claims management, regulatory compliance, and risk assessment, typically supported by a bachelor’s degree in business, human resources, or a related field. Familiarity with claims management software, OSHA reporting systems, and certifications like ARM (Associate in Risk Management) or WCCA (Workers’ Compensation Claims Administration) are commonly required. Strong analytical skills, attention to detail, and effective communication are essential soft skills for coordinating stakeholders and resolving claims efficiently. These competencies are crucial to minimize organizational risk, control costs, and ensure legal compliance in workplace injury cases.

What are some common challenges faced by Workers Compensation Program Managers, and how can they be effectively addressed?

Workers Compensation Program Managers often face challenges such as balancing cost control with employee advocacy, staying updated on regulatory changes, and managing complex claims efficiently. Effective communication with stakeholders—including employees, insurance carriers, and healthcare providers—is crucial to resolving claims swiftly and fairly. Leveraging data analytics and maintaining up-to-date knowledge of legal requirements can help anticipate issues and streamline processes. Building strong relationships across departments and fostering a culture of safety also contribute to program success.

What is a Workers Compensation Program Manager?

A Workers Compensation Program Manager is a professional responsible for overseeing an organization’s workers compensation program, ensuring compliance with relevant laws and regulations, and managing claims processes. They work to minimize workplace injuries, coordinate employee return-to-work programs, and collaborate with insurance providers, healthcare professionals, and internal teams. Their goal is to protect both the company and its employees by administering claims efficiently, reducing costs, and promoting workplace safety.

What is the difference between Workers Compensation Program Manager vs Claims Adjuster?

AspectWorkers Compensation Program ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), industry experienceAdjuster licenses, insurance certifications
Work EnvironmentOffice-based, management of programs and policiesField or office-based, handling individual claims
Employer & Industry UsageInsurance companies, large corporations, government agenciesInsurance carriers, third-party administrators

The Workers Compensation Program Manager oversees the entire workers' compensation program, focusing on policy development, compliance, and strategic management. In contrast, Claims Adjusters handle individual injury claims, assessing damages and settling cases. Both roles require industry-specific knowledge and certifications but differ in scope and responsibilities.

What are popular job titles related to Workers Compensation Program Manager jobs in Iowa? For Workers Compensation Program Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Workers Compensation Program Manager jobs in Iowa look for? The top searched job categories for Workers Compensation Program Manager jobs in Iowa are:
What cities in Iowa are hiring for Workers Compensation Program Manager jobs? Cities in Iowa with the most Workers Compensation Program Manager job openings:
Workers Compensation Program Manager jobs near you
Workers' Compensation Coordinator

Workers' Compensation Coordinator

Addison Group

Des Moines, IA • On-site

$21 - $24/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Title: Workers' Compensation Coordinator
Location: Remote (Candidates must reside in: KS, NE, IL, IA, IN, or FL) - required
Compensation: $21 - $24 per hour depending on experience
Employment Type: Contract-to-Hire
Industry: Healthcare / Care Coordination
Work Schedule: Monday-Friday, 8:00 AM-4:30 PM CST
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.
Addison Group is hiring a Workers' Compensation Coordinator on behalf of our client, a healthcare organization seeking additional support for its growing patient coordination team. This role is responsible for guiding patients through the workers' compensation process while ensuring accurate documentation, timely communication, and compliance with required procedures.
Job Description
The Workers' Compensation Coordinator acts as a central point of contact for patients, insurers, and care teams involved in work-related injury cases. This position combines administrative coordination, insurance verification, and patient support to ensure a smooth and efficient experience from initial referral through treatment.
Key Responsibilities
  • Coordinate and secure necessary authorizations or referrals for workers' compensation-related care
  • Gather complete claim details, including insurance carrier information, claim numbers, and key contact points such as adjusters and case managers
  • Obtain prior medical records, imaging, and supporting documentation before patient appointments when applicable
  • Assist in collecting information for motor vehicle accident or third-party liability cases as needed
  • Partner with clinical teams to ensure seamless scheduling and care coordination
  • Arrange interpreter or language services when required for patient visits
  • Respond promptly to requests from adjusters, employers, and case managers regarding patient status or documentation
  • Maintain compliance with privacy standards and protect patient information at all times
  • Manage assigned work queues and ensure tasks are completed within expected timelines
  • Escalate patient concerns or service issues to leadership as appropriate
  • Participate in team meetings, training sessions, and process improvement initiatives

Qualifications
  • At least 1 year of experience working with workers' compensation cases (care coordination or intake-focused; not strictly A/R) required
  • Familiarity with occupational health or similar environments is a strong plus
  • Understanding of authorization and referral processes within healthcare required
  • Experience communicating with patients, case managers, adjusters, and clinical teams required
  • Ability to handle a fast-paced workload while maintaining strong attention to detail
  • Comfortable navigating electronic health record systems (Cerner experience preferred)
  • Reliable, self-motivated, and able to work independently in a remote setting

Work Environment & Requirements
  • Fully remote position (must reside in one of the approved states listed above)
  • Company-provided equipment
  • Dedicated home workspace and stable high-speed internet required (no mobile hotspots)

Perks
  • Opportunity to work remotely with a collaborative team
  • Supportive leadership and structured onboarding
  • Stable contract-to-hire opportunity with long-term potential
  • Exposure to a growing healthcare organization

Additional Details
  • Training: Provided, with expectation of independent work following onboarding

Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.
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