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Work From Home Patient Account Representative Jobs

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type ... Work appeals and identify resolution opportunities for reimbursement issues. * Review and interpret ...

Conifer Health Solutions

Patient Account Representative

$15.80 - $23.70/hr

... account from creation to payment. Representative will need to effectively follow-up on claim ... Representative must be able to work independently as well as work closely with management and team ...

Geode Health

Patient Account Representative

$20 - $22/hr

Reporting to the Patient Accounts Team Lead, the Patient Account Representative is responsible for ... Work with patients and insurance carriers to resolve patient billing inquiries * Responsible for ...

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How much do work from home patient account representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a work from home patient account representative?

A Work From Home Patient Account Representative is responsible for managing patient billing, processing payments, and addressing inquiries about medical accounts. They communicate with patients, insurance companies, and healthcare providers to resolve billing issues and ensure accurate account records. This role typically requires excellent customer service skills, knowledge of medical billing processes, and proficiency in handling confidential information. Working remotely, representatives use phone, email, and online systems to assist patients efficiently.

What are the typical daily responsibilities of a work from home patient account representative?

A Work From Home Patient Account Representative typically spends their day reviewing patient accounts, processing payments, and handling billing inquiries via phone or email. They communicate with patients to discuss account balances, resolve discrepancies, and explain insurance coverage or payment plans. The role also involves updating records in billing systems and collaborating with other departments such as insurance verification or collections. Successful representatives manage a caseload efficiently and ensure sensitive information is handled securely. This variety of tasks helps maintain accurate financial records and ensures a positive patient experience.

What are the key skills and qualifications needed to thrive in the work from home patient account representative position, and why are they important?

To thrive as a Work From Home Patient Account Representative, you need strong organizational skills, knowledge of medical billing and coding, and at least a high school diploma or equivalent; some employers may prefer prior healthcare or collections experience. Familiarity with electronic health record (EHR) systems, billing software, and potentially certification such as Certified Patient Account Representative (CPAR) is advantageous. Outstanding communication, problem-solving abilities, and attention to detail are important soft skills for this position. These capabilities enable representatives to accurately manage patient accounts, resolve billing questions, and deliver excellent customer service from a remote setting.

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Work From Home Patient Account Representative jobs near you
Infographic showing various Work From Home Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Remote Account Representative

BCA Financial Services Inc

Winston Salem, NC • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
$17/hour + Monthly Bonus Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

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