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Work From Home Credit Collections Supervisor Jobs

MasterBrand Cabinets LLC

Collections Associate (Remote)

$18 - $24.50/hr

... shooting credit related issues. This position reports to the Collections Supervisor ... Able to work with and maintain confidential information * Intermediate or Advanced Microsoft Suite ...

Allegion

Credit & Collections Analyst I

Credit & Collections Analyst I-US Remote Qualified candidates must be legally authorized to be ... come from anywhere. That's why this position offers a flexible remote work arrangement, with ...

Allegion

Credit & Collections Analyst I

Credit & Collections Analyst I-US Remote Qualified candidates must be legally authorized to be ... come from anywhere. That's why this position offers a flexible remote work arrangement, with ...

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Work From Home Credit Collections Supervisor information

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$54.5K

$87.1K

$127K

How much do work from home credit collections supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for work from home credit collections supervisor in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a work from home credit collections supervisor do?

A Work From Home Credit Collections Supervisor manages a team of credit and collections agents who work remotely. Their main responsibilities include overseeing daily collection activities, setting goals, training staff, and ensuring compliance with company policies and regulations. They monitor accounts to identify overdue payments, resolve escalated issues, and develop strategies to reduce delinquency rates. By working from home, they use digital tools to communicate with their team and track collection metrics effectively.

What are the key skills and qualifications needed to thrive as a work from home credit collections supervisor?

To thrive as a Work From Home Credit Collections Supervisor, you need expertise in credit and collections processes, team management, and a background in finance or business, often supported by a bachelor's degree. Familiarity with collections software, CRM systems, and telecommunication tools is typically required, and certifications like Certified Credit and Collection Professional (CCCP) can be beneficial. Strong leadership, problem-solving abilities, and excellent communication are vital soft skills to motivate remote teams and resolve client issues. These competencies ensure effective debt recovery, maintain positive client relationships, and drive team performance in a remote work environment.

How does a work from home credit collections supervisor effectively manage and support a remote team?

As a Work From Home Credit Collections Supervisor, you'll leverage digital communication tools such as video conferencing, instant messaging, and workflow management platforms to monitor team performance, provide feedback, and resolve escalated cases. Regular virtual meetings and clear reporting structures help maintain team cohesion and accountability. You'll also be responsible for fostering a positive remote work culture, supporting team members with training and resources, and ensuring compliance with company policies and regulations. Strong organizational and communication skills are essential for overcoming the challenges unique to remote supervision.

What is the difference between Work From Home Credit Collections Supervisor vs Credit Collections Specialist?

AspectWork From Home Credit Collections SupervisorCredit Collections Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certifications in collections or financeHigh school diploma or equivalent; certifications are optional but beneficial
Work EnvironmentRemote, supervisory role overseeing collections teamRemote or office-based, focused on individual collections tasks
Employer & Industry UsageUsed by financial institutions, debt collection agencies, and corporationsCommon in banks, credit card companies, and collection agencies
Search & Comparison IntentPeople comparing supervisory roles in collectionsIndividuals seeking entry-level or specialist collections roles

The Work From Home Credit Collections Supervisor oversees collections teams remotely, focusing on strategy and team management, while the Credit Collections Specialist handles individual collection cases, often working independently. Both roles require similar credentials but differ in responsibilities and scope.

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Work From Home Credit Collections Supervisor jobs near you
Infographic showing various Work From Home Credit Collections Supervisor job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $87,109 per year, or $41.9 per hour.

Sr. Credit & Collections Analyst

Centric Software

Campbell, CA • On-site, Remote

Full-time

Posted 4 days ago

Job description

About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Job Title: Sr. Credit & Collections Analyst
Location: Remote/Hybrid, USA
This position reports to the Senior Collections Manager.
Job Summary:
Centric Software is seeking a Senior Credit & Collections Analyst to join our high-performing Finance & Accounting team. This role is critical to the management of global accounts receivable and credit risk in a fast-paced, growth-oriented environment. The ideal candidate is detail-oriented, well-organized, and proactive, with a strong sense of ownership and accountability.
We are looking for a collaborative team player who thrives in a dynamic setting, adapts quickly to change, and contributes to continuous process improvement. Strong communication and problem-solving skills are essential, along with a data-driven mindset and the ability to prioritize effectively. The Senior Analyst will also participate in special projects that support department goals and cross-functional initiatives.
Responsibilities:
  • Ensure effective operation of collections activities, including managing and maintaining customer aging reports.
  • Escalate collection concerns, disputes, or high-risk accounts to the Sr. Collections Manager.
  • Research and resolve past-due invoices and customer discrepancies in a timely manner.
  • Reconcile customer accounts, including invoices, credit memos, unapplied cash, and overpayments.
  • Advise customers on payment arrangements and strategies for resolution.
  • Respond promptly to internal and external inquiries related to invoices, disputes, and payment status.
  • Maintain accurate and complete records of collection efforts and customer communications.
  • Generate AR reporting and analytics and provide audit support related to Trade AR, including documentation, reconciliations, and variance analysis to support audits, internal reviews, and compliance requirements.
  • Perform monthly account reconciliations and support the month-end close process related to Trade Accounts Receivable, including variance research and adjustments.
  • Prepare journal entries related to Trade AR.
  • Conduct credit evaluations using Dun & Bradstreet (D&B) and summarize findings with credit recommendations.
  • Collaborate cross-functionally with Billing, Sales, Legal, and Customer Success teams to resolve account issues.
  • Recommend and support continuous improvement of credit and collections processes.
  • Provide backup coverage and collaborate with other analysts across the global collections team.

Qualifications:
Required:
  • Strong understanding of collections processes, AR reconciliation, and credit risk assessment.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, basic formulas) and strong analytical capabilities.
  • Proficient in Microsoft Word, Outlook, and Office 365 applications.
  • Quick learner who can adapt to new systems and shift priorities.
  • Ability to manage time effectively and work independently within a team-oriented environment.

Preferred:
  • Experience with ERP systems such as NetSuite and CRM platforms such as Salesforce (SFDC).
  • Prior experience supporting collections during mergers and acquisitions (M&A), including integration of AR balances and customer accounts.
  • Experience mentoring or providing guidance to Collections Analysts, including assisting with training, answering process questions, and supporting day-to-day issue resolution.
  • Experience working in multi-currency, multi-region collections environments, including familiarity with international payment behaviors and regional compliance nuances.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

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