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Wipro Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

smart folks inc

Picking & Packing Services

Kannapolis, NC · On-site

$14.75 - $17.25/hr

Title: Picking & Packing Services Duration: Full-time Location: We have Multiple locations Site ... Communicate urgent issues to the Wipro customer designated site manager and Wipro customer team

Wipro

Customer Service Representative 1

  • Medical

Customer Service Representative 1 The Customer Service Representative 1 at Healthplan Services Inc serves a critical function in maintaining excellent communication and service delivery to our valued ...

Summers of Marion Inc.

Customer Service Rep (CSR)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm . We recognize that our CSRs are ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Wipro Customer Service Representative information

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How much do wipro customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for wipro customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Wipro Customer Service Representatives, and how can new hires effectively overcome them?

Wipro Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer issues, and adapting to rapidly changing product or service information. To effectively overcome these challenges, new hires should actively utilize available training resources, seek guidance from experienced team members, and develop strong communication and problem-solving skills. Regular feedback sessions and ongoing learning opportunities at Wipro help representatives continuously improve, ensuring they can provide excellent support and maintain customer satisfaction.

What is a Wipro Customer Service Representative?

Wipro Customer Service Representatives are professionals who handle customer inquiries, resolve issues, and provide information about products or services on behalf of Wipro or its clients. They typically communicate with customers via phone, email, chat, or social media. Their main responsibilities include addressing customer concerns, processing orders, and ensuring a positive customer experience. Wipro Customer Service Representatives are trained to deliver high-quality support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Wipro Customer Service Representative?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer systems is important for handling queries efficiently. Patience, active listening, and a positive attitude distinguish top performers in this role. These skills and qualities are crucial for delivering excellent customer experiences and maintaining Wipro’s service standards.

What is the difference between Wipro Customer Service Representative vs Wipro Technical Support Associate?

AspectWipro Customer Service RepresentativeWipro Technical Support Associate
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentCall centers, customer service departmentsCall centers, technical support teams
Employer & Industry UsageMajorly in BPO and customer service sectorsIT and tech support sectors within Wipro
Common Search & Comparison IntentUnderstanding roles in customer serviceDistinguishing technical support roles from general customer service

The Wipro Customer Service Representative primarily handles general customer inquiries, focusing on service and support. In contrast, the Wipro Technical Support Associate deals with technical issues, requiring more specialized knowledge. Both roles are vital in Wipro's service ecosystem but differ in technical complexity and skill requirements.

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What cities are hiring for Wipro Customer Service Representative jobs?

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What job categories do people searching Wipro Customer Service Representative jobs look for?

The top searched job categories for Wipro Customer Service Representative jobs are:

Wipro Customer Service Representative jobs near you
Infographic showing various Wipro Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • On-site, Remote

$15.25 - $20.50/hr

Full-time

Re-posted 17 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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