1

Wipro Customer Service Representative Jobs (NOW HIRING)

TEST ENGINEER L3(CONTRACT)

Boulder, MT · On-site

$45K - $110K/yr

WIPRO) is a leading technology services and consulting company focused on building innovative ... Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

WIPRO) is a leading technology services and consulting company focused on building innovative ... Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Showing results 21-40

Wipro Customer Service Representative information

See salary details

$9

$18

$26

How much do wipro customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for wipro customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Wipro Customer Service Representative?

Wipro Customer Service Representatives are professionals who handle customer inquiries, resolve issues, and provide information about products or services on behalf of Wipro or its clients. They typically communicate with customers via phone, email, chat, or social media. Their main responsibilities include addressing customer concerns, processing orders, and ensuring a positive customer experience. Wipro Customer Service Representatives are trained to deliver high-quality support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Wipro Customer Service Representative?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer systems is important for handling queries efficiently. Patience, active listening, and a positive attitude distinguish top performers in this role. These skills and qualities are crucial for delivering excellent customer experiences and maintaining Wipro’s service standards.

What are the typical challenges faced by Wipro Customer Service Representatives, and how can new hires effectively overcome them?

Wipro Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer issues, and adapting to rapidly changing product or service information. To effectively overcome these challenges, new hires should actively utilize available training resources, seek guidance from experienced team members, and develop strong communication and problem-solving skills. Regular feedback sessions and ongoing learning opportunities at Wipro help representatives continuously improve, ensuring they can provide excellent support and maintain customer satisfaction.

What is the difference between Wipro Customer Service Representative vs Wipro Technical Support Associate?

AspectWipro Customer Service RepresentativeWipro Technical Support Associate
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentCall centers, customer service departmentsCall centers, technical support teams
Employer & Industry UsageMajorly in BPO and customer service sectorsIT and tech support sectors within Wipro
Common Search & Comparison IntentUnderstanding roles in customer serviceDistinguishing technical support roles from general customer service

The Wipro Customer Service Representative primarily handles general customer inquiries, focusing on service and support. In contrast, the Wipro Technical Support Associate deals with technical issues, requiring more specialized knowledge. Both roles are vital in Wipro's service ecosystem but differ in technical complexity and skill requirements.

More about Wipro Customer Service Representative jobs

What cities are hiring for Wipro Customer Service Representative jobs?

Cities with the most Wipro Customer Service Representative job openings:

Infographic showing various Wipro Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

TEST ENGINEER L3(CONTRACT)

Wipro Limited

Boulder, MT • On-site

$45K - $110K/yr

Full-time

Medical, Dental, PTO

Re-posted 24 days ago


Wipro rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

137th of 225 rated it services


Job description

Job Title: TEST ENGINEER L3(CONTRACT)
City: Boulder
State/Province: Colorado
Posting Start Date: 1/30/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters.
͏
Do
  • Instrumental in understanding the test requirements and test case design of the product
    • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
    • Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation
    • Ensuring the test cases are peer reviewed and achieving less rework
    • Work with development team to identify and capture test cases, ensure version
    • Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
    • Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
  • To design and execute the automation framework and reporting
    • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
    • Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
    • Detect bug issues and prepare file defect reports and report test progress
    • No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms
    • Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
    • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

͏
  • Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
    • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
    • On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
    • Updates of accurate efforts in eCube, TMS and other project related trackers
    • Timely Response to customer requests and no instances of complaints either internally or externally

͏
No Performance Parameter Measure 1 Understanding the test requirements and test case design of the product Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reporting Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score
͏
Mandatory Skills: Product Testing.
Experience: 3-5 Years.
The expected compensation for this role ranges from $45,000 to $110,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

What Wipro employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom