Wipro Customer Service Representative Jobs (NOW HIRING)

Job Title: SME L1
City: Charlotte
State/Province: North Carolina
Posting Start Date: 6/30/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Flight Operations Support Services - Tier 1 Flight Ops ("T1 Flight Operations Support Services")
Setup nests prior to start of operations
Perform daily aircraft and flight-line checks (including pre-flight and post-flight inspections), and other start of day activities
Perform routine aircraft standard practices (as defined in Wipro Customer's uncrewed aerial system maintenance manual)
Perform nest equipment and condition checks (before operations, during operations and end-of-day)
Maintain nest cleanliness within the nest boundary
Replace Wipro customer's provided nest equipment as required
Participate in Personnel briefs
Maintain communications with the Wipro Customer's flight operations center using Wipro Customer's provided equipment
Respond to and complete field service tasks assigned by Wipro customer.
Respond to minor emergencies involving Wipro customer's aircraft and equipment and report occurrences to the Wipro Customer's designated flight operations manager ("FOM")
When scheduled, visually monitor airspace to detect and report non-Wipro Customer aircraft
Monitor air-traffic displays provided by Wipro Customer to detect non-Wipro Customer's aircraft and report to the pilot-in-command ("PIC")
Monitor for and report hazardous weather conditions in the operating area to the FOM
Detect and report visible obstacles or other hazards to flight to the FOM
Verify and report location and height of detected obstacles as requested
Operate a Contractor-provided light vehicle (van) for movement between various Wipro Customer's operating locations, move aircraft between sites, and recover Wipro Customer's aircraft
Recover Wipro Customer's aircraft that have landed outside the nest area
Properly secure nest equipment and facilities at the end of the aircraft's service
Mandatory Skills: Drone Scan.
The expected compensation for this role ranges from $25,000 to $50,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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