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Wipro Customer Service Representative Jobs (NOW HIRING)

GX Louisiana

CSR Customer Service Representative

La Place, LA · On-site

$14.50 - $20/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Wipro Customer Service Representative information

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How much do wipro customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for wipro customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Wipro Customer Service Representative?

Wipro Customer Service Representatives are professionals who handle customer inquiries, resolve issues, and provide information about products or services on behalf of Wipro or its clients. They typically communicate with customers via phone, email, chat, or social media. Their main responsibilities include addressing customer concerns, processing orders, and ensuring a positive customer experience. Wipro Customer Service Representatives are trained to deliver high-quality support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Wipro Customer Service Representative?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer systems is important for handling queries efficiently. Patience, active listening, and a positive attitude distinguish top performers in this role. These skills and qualities are crucial for delivering excellent customer experiences and maintaining Wipro’s service standards.

What are the typical challenges faced by Wipro Customer Service Representatives, and how can new hires effectively overcome them?

Wipro Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer issues, and adapting to rapidly changing product or service information. To effectively overcome these challenges, new hires should actively utilize available training resources, seek guidance from experienced team members, and develop strong communication and problem-solving skills. Regular feedback sessions and ongoing learning opportunities at Wipro help representatives continuously improve, ensuring they can provide excellent support and maintain customer satisfaction.

What is the difference between Wipro Customer Service Representative vs Wipro Technical Support Associate?

AspectWipro Customer Service RepresentativeWipro Technical Support Associate
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentCall centers, customer service departmentsCall centers, technical support teams
Employer & Industry UsageMajorly in BPO and customer service sectorsIT and tech support sectors within Wipro
Common Search & Comparison IntentUnderstanding roles in customer serviceDistinguishing technical support roles from general customer service

The Wipro Customer Service Representative primarily handles general customer inquiries, focusing on service and support. In contrast, the Wipro Technical Support Associate deals with technical issues, requiring more specialized knowledge. Both roles are vital in Wipro's service ecosystem but differ in technical complexity and skill requirements.

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What job categories do people searching Wipro Customer Service Representative jobs look for?

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Wipro Customer Service Representative jobs near you
Infographic showing various Wipro Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Gas Express LLC

Montgomery, AL • On-site

$13.50 - $18.25/hr

Full-time

Re-posted 14 hours ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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