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Wipro Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

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Wipro Customer Service Representative information

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How much do wipro customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for wipro customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Wipro Customer Service Representatives, and how can new hires effectively overcome them?

Wipro Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex customer issues, and adapting to rapidly changing product or service information. To effectively overcome these challenges, new hires should actively utilize available training resources, seek guidance from experienced team members, and develop strong communication and problem-solving skills. Regular feedback sessions and ongoing learning opportunities at Wipro help representatives continuously improve, ensuring they can provide excellent support and maintain customer satisfaction.

What is a Wipro Customer Service Representative?

Wipro Customer Service Representatives are professionals who handle customer inquiries, resolve issues, and provide information about products or services on behalf of Wipro or its clients. They typically communicate with customers via phone, email, chat, or social media. Their main responsibilities include addressing customer concerns, processing orders, and ensuring a positive customer experience. Wipro Customer Service Representatives are trained to deliver high-quality support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Wipro Customer Service Representative?

To thrive as a Wipro Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer systems is important for handling queries efficiently. Patience, active listening, and a positive attitude distinguish top performers in this role. These skills and qualities are crucial for delivering excellent customer experiences and maintaining Wipro’s service standards.

What is the difference between Wipro Customer Service Representative vs Wipro Technical Support Associate?

AspectWipro Customer Service RepresentativeWipro Technical Support Associate
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; technical knowledge or certifications preferred
Work EnvironmentCall centers, customer service departmentsCall centers, technical support teams
Employer & Industry UsageMajorly in BPO and customer service sectorsIT and tech support sectors within Wipro
Common Search & Comparison IntentUnderstanding roles in customer serviceDistinguishing technical support roles from general customer service

The Wipro Customer Service Representative primarily handles general customer inquiries, focusing on service and support. In contrast, the Wipro Technical Support Associate deals with technical issues, requiring more specialized knowledge. Both roles are vital in Wipro's service ecosystem but differ in technical complexity and skill requirements.

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What job categories do people searching Wipro Customer Service Representative jobs look for?

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Wipro Customer Service Representative jobs near you
Infographic showing various Wipro Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR (Customer Service Rep)

Summers Plumbing Heating & Cooling

Columbus, IN • On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

150th of 278 rated repair and maintenance companies

Job description

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected, and sought-after home services company? If so, read on!

We offer our home services CSRs a highly competitive compensation of $29,000-$34,500/year plus commission. Don't forget about our well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! We believe in fostering a positive work atmosphere where our employees are happy to come to work! Come join our team and apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REP)

As one of our best Customer Service Reps, you arrive each day determined to serve the needs of our customers and staff. Without our customer relations, we wouldn't be able to keep our clients informed, educated, and smiling. You quickly build and maintain relationships and effectively demonstrate superb interpersonal skills.

A strong flow of communication helps keep our office running smoothly. Your exceptional communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. With an understanding of our company's core values and services, you happily fit right in!

QUALIFICATIONS

  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communications skills
  • Able to pass a background check and drug screening

Can you efficiently work independently and with a high-functioning office team? Do you have experience in customer care and support? Are you proactive, reliable and punctual? Are you customer-focused and results-driven? Can you uphold composure under pressure? Are you service-oriented, patient, and able to empathize with others? If so, you're just the CSR (Customer Service Rep) we're looking for, apply today!

WORK SCHEDULE

Our CSRs (Customer Service Reps) appreciate working a full-time schedule that includes working from 8:00am-5:00pm.

ARE YOU READY TO JOIN OUR TEAM?

If you're a customer service rockstar who's looking to launch their career with a reputable home services company, fill out our initial 3-minute, mobile-friendly application. We can't wait to meet you!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

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